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Everything posted by rwadam

  1. Beware that Crystal is no longer honoring its commitment to process refunds within 90 days and have just sent people, including me, a vague email apologizing but not saying by when they will process them.
  2. I don't know the answer to your question, but I requested my refund on 3/5, which was confirmed by Crystal that day, and heard nothing again until receiving this email yesterday. Very disappointed in Crystal. I asked for a refund because I was afraid the company would go under and this does not make me feel any better.
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