Good morning! We just disembarked the Classica 4 hours ago. This was our 4th cruise with BPCL this year. twice on the Celebration, and this was our second on the Classica. Embarkation was easy as usual, we boarded promptly at noon. Rooms were ready at 1pm, luggage came by 3pm. They are now putting zip ties on your suitcase zippers for security. Don't send valuables through with you luggage...…
Lunch was good as usual.
I took advantage of the spa deal....a one hour full body massage for $67. This price INCLUDED the 18%, so I thought that was a good deal. She did a great job, no complaints.
Dinner in the MDR, same menu, food was good.
Freeport, We did the buy one get one drinks included beach break for $75.00 (per couple) . this is a nice beach with great facilities.. much nice than Taino beach.
For dinner we ate a A Slice Above. It was very good. Pizza is excellent.
Only approx. 600 passangers
ok, now for the disappointments.....
Sunday morning at 7:30 am, we were awakened to what sounded like a jackhammer in the room next to us. I looked in the hallway and saw nothing. more pounding.....I put my ear to the cabin door next to us, and it wasn't closed all the way, so I knocked. A crew member looks at me , and I said seriously? You are gonna tear a bathroom apart at this time of the morning? No sleeping in today... I explained my disapproval to Guest Relations, who were less than concerned, and didn't see the problem with this.
Soooooo… Sunday night at 2:38 am, a group of people decided to move their party to stairwell near us. Another trip to the GR desk at 2:40 am......She didn't seem bothered by the noise, but did get security to disperse them.
I spoke to the GR manager wo could not have cared less about either disturbance.
The end result is this...… I like the Classica much better as a ship, BUT the Hotel Director and his Guest Relations manager need to go back to school and figure it out. They flat out suck at guest relations. I have paid for 9 cabins over 4 cruises, and this is the first issue that I have taken to Guest services, and they fell way short of my expectations
My take,,,,,the Classica is the better ship, and the Celebration is the better crew!