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About linolive

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    Cool Cruiser

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  • Favorite Cruise Line(s)
    Norwegian Cruise Line

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  1. My husband and I have sailed on river cruises with Emerald Waterways 5 times, and enjoyed them all. The food and service onboard were good, and the included shore excursions were excellent. We found Emerald Waterways to be a great value compared to the other river cruise lines. The last cruise we were on was a Christmas Market cruise on the Rhine River exactly one year ago. We were fortunate and did not have anything booked when the Covid pandemic hit, so I have no personal experience regarding how Emerald Waterways handled cancellations and refunds. There are threads on the river
  2. The most troubling thing that I learned from the article was that there are financial goals for the cruise ship physicians, with a bonus paid if they are met.
  3. Can you try disputing the charges with your credit card company since the service you paid for was not provided? I would include a copy of the contract that states they will refund the monies, and also any correspondence from Scenic when disputing the charges. I believe there is a time limit for disputing, so don't wait for Scenic and have the window of opportunity close.
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