NW Pacific

good for you!   Have booked at least 35 cruises with NCL.  I wasn't looking to book, just a question.  

thanks for replies.  Emails stopped coming 5 in all, an a apology from NCL, all good

to add, the courtesy confirm and second email confirmation did have cabin # and price for a balcony cabin.  Never did I discuss what accommodations I was interested in.

Used chat line tonight to ask about a 10% discount in my account.  Gave chat person the ID number of it and my latitude number. My question was about the date the coupon could be used, yes, to me it looked like only a September date for an Alaska Cruise, but wanted to make sure it could not be used for another.  She asked when would you like to sail, I replied" possibly July".  confirmed it was for only for the specific date in September.  I replied thank you for your time and information.  Within 5 minutes I received an email with a courtesy hold for a cruise in July and then a confirmation of same cruise within 2 minutes.  At first, I had a little panic attack, but gave no credit card info and know I could dispute it and did call NCL and was told , "it will go away within 24 hours".  Well fine and dandy I guess, but I think this kind of "marketing" or whatever is very wrong.  Hope NCL see this, lol.  Anyway just wanting to pass along my experience.

lol fogfog post certainly not about NCl Haven lunch

In Haven last month on Bliss, even booked 30 days out, got luggage tags, did not use them since we do carry on, but sure got them in the mail

complawyer:  Wow you got beyond Haven treatment, never heard of or knew a concierge would take you all the way through to the luggage area of the terminal!!  We get taken by the "special elevator" to the designated deck to disembark.  then on our own

Yes you can carry on any luggage that will fit through an airline size scanner.  Even if not in the Haven.  We stay in the Haven and bring our luggage onboard.  Never had a problem with putting it directly into our room, most times room ready.   We have sailed 34 times on NCL, and10 times we have received a flier delivered to our room, looking for lost luggage that someone did not receive. to see if it any passenger had it in their cabin.  And that was delivered on day 2 or 3.  So travel at your own comfort level.

I am so amazed how you handled everything,  You have a reserved spot in the beyond for you for sure.  Hope Mom recoups comfortably at home.   

Thinking of you, your Mom and family.  Know you have to be overwhelmed.   Hoping the best outcome in Puerto Vallarta. We get onboard Feb 25th.  Sure going to be careful as possible onboard.  when everting settles down, let us all know how things are going. 

oh my bad!! for mentioning ??? have been on long cruises in the Haven  before but menu did not Change, was just hoping this was a new change fleet wide

I saw a post on Facebook, from the Bliss Panama Canal departing January 27th to Los Angeles. Showed picture of the "Dinner Special" in the Haven.  It was a swordfish, shrimp, rice combo with sauce.  Have sailed the Haven several times on several Ships.  the dinner menu was set.  am wondering if now there is a Special of the Night offered.

Yes name of company we have used twice. Very satisfied 

Executive Car Service

In my experience No

Ship still in Astoria, Saturday the 18th,  830am

As of today, Friday the 17th, the Panorama is still parked in Astoria, OR.  :No news on how the ship will get under the bridge yet.  Crew members are welcomed in town and out and about.  Latest news from local paper is that the Ship will be here until Dec. 4th.  Not saying this is factual.  then on to Portland, OR for repairs.  Saw the Ship twice today, great view, weather beautiful to view Ship.

All I can answer to is the tax on drinks in US Ports prior to sailing away.  .  Yes, our experience in cruises leaving from numerous ports, if you drink before getting pulled away from the Port, there is a state tax that applies to each drink.  

Oatmeal is not on the Haven Breakfast Menu.  They will get you it though,  may take a few extra minutes, if you prefer it Everday, let them know, and it will probably be available without extra wait time.

rugerdog:  IT WAS OFF-PUTTING TO ME.   When hero Cards were introduced, it was my opinion they were for a staff member that did something exceptional.  All employees are outstanding, but it seems like it is a competition now to get cards.  One of the cards I left was for a restaurant wait server that was dealing with a very difficult table of passengers.  Her professionalism and patience i thought was outstanding.  these incidents are the reason I leave cards.

I have not read through 66 pages, so a little late to the game.  But Just off the Encore, Oct. 22.  We were very fortunate our Butler and room Steward went beyond.  Had regular drink pkg.  did pay extra for Espresso Martini, about $2.60,   We ordered our regular go to drinks, they were covered.

With a full Ship (4500 passengers)  the Haven was worth every penny we spent to book.  Will say the Haven restaurant, as others, has a noticeable decline in food quality, but was not surprised.  The afternoon snacks which sometimes appreciated, were not very good and were mostly put back to be taken away.  Many years ago, the snacks were awesome, but still too much to eat before going out to dinner.

The Encore has gone to No Reservations for shows in the Theatre and comedy club.  This changed last week.  First come basis

Have always filled some out for staff that I felt went out of their way for customer service.  Just off the Encore.  We did have a bar server in the Haven that was nice.  the last night of cruise, server asked if we would fill out a Hero Card for them.    I was presented a Hero card with their full name already filled in.  Have never ever had this happen before, anyone else have this experience.  I did fill it out, was very vague, nice, pleasant person. Because server was determined to get it back from me filled in.   

Sailed Encore, Oct 15-22.  Had the choir Of Man Show.  The cancellation reservation email, that I received, was due to the Show now does not take reservations, .  the Show times were changed while onboard.  Ended up Friday night, 7:30 and 10:30pm and Saturday 1:30 and 4:30pm

Got the same email today for our Oct 15th sailing.  Doubtful anyone at NCL will know what's up, about an alternative show??  Disappointed, but guess worse can happen. And did say go to 

deck 6 Box office to make another reservation.