X Website - from bad to worse! in Celebrity Cruises Posted October 2, 2017 Not just you. I noticed sometime over the weekend that I was locked out. I held on the phone this morning for a little over half an hour and when the rep came online, I told her what was going on. She said it wasn't just me and that 100% of her calls so far today (Monday) have been about this same issue. She said they hope to have the site back online sometime this afternoon, but that it may take longer. On a side note, websites are part of what I do for a living and I understand that they can be exceedingly complex. And having never dealt with the "old" Celebrity site, I have no frame of reference, but the current website seems poorly planned and executed. Call me crazy.