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About Journey2016

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  1. I waited and tried again an hour later. The website said that I had no upcoming cruises. I tried again first thing in the morning, and everything was working.
  2. I just tried to check in for the first half of my B2B, leaving June 2. Clicking on "check in" simply reloads the page. We tried it on three different computers, using both Chrome and MSIE. No luck. Call the RCCL help line, on hold for 30 minutes. The rep says that I need to log out, close the browser, and reopen it. I explain that this won't fix the problem, as we have already done that, and used multiple browsers AND computers. He insists that we HAVE to follow his script. Of course it doesn't work. He then tells us, "That must mean that your reservation is corrupted. There is nothing else I can do. You cannot complete online check in. Is there anything else I can help you with?" What a complete lack of customer service.
  3. I still get that message, and my cruise is in 29 days. They told me that you have to be invited to be able to bid.
  4. I don't believe for a second that it is really random. I do believe them when they say it is by invitation only. What I think is that they have some sort of selection criteria that sends the invitations if you meet those criteria. What the goal there is, I don't know. All I do know is that your C&A status has nothing to do with it. So much for upgrade eligibility for upper tier members.
  5. We thought so, but when we tried we got the error message. So we called. We were told that you cannot bid unless you have received an email invitation. In order to be invited, you have to opt in to promotional emails, and you have to be selected by their RoyalUp team. The CS rep said that the selection was by random lottery.
  6. We got an offer for RoyalUp for our March sailing and were successful. We are doing 3 cruises this summer: a B2B on the Freedom, and then a 3 day on the Navigator the very next day. We were waiting for the RoyalUp offer for the first cruise of the B2B. We didn't get one. When we called C&A, reservations, and the resolutions office, we were told the same thing all three times: that the people who get the offer are randomly selected by a lottery, and the fact that we are Diamond plus means nothing. Crown & Anchor upgrades are a thing of the past, because the way that the system is set up, a first time cruiser has the same chance of winning the RoyalUp lottery as a Pinnacle member. Apparently, this is a continuation of RCCL's ongoing efforts to cast aside the frequent cruisers. But at least you get a lapel pin.
  7. I can't really see how RFID could EVER work. Let's say that you are at the Craps table. You put a $5 on a FIELD bet. How would the system know whose bet it was? There is no better specific place to put a field bet. Same goes for many other bets like COME and DON'T COME bets. With that being the case, the only way would be for the casino to keep a running inventory of which chips belong to which gambler. This would require a lot of computing power, and even then this would become a problem if two guests exchange chips away from the table. For example, a person giving some chips to a spouse or other fellow traveler. I know that I frequently give chips to my wife and children. I have even given change for players away from the tables- say trading a $5 for 5 singles. That would certainly garble the tracking system up. Even Vegas casinos, who have a lot more incentive and a lot more money to invest in a system like this, do not have anything like this.
  8. If you read my post above, you will see that the slots earn points about 20% faster. What complicates the overall calculation is the difference in pay out. The odds of winning at Craps is 48.6%. The odds of winning roulette (black/red or odd/even) is 47.4%. What this means is that, when you combine points and cash winnings, you need to have a winning percentage of 38% or higher. What the player payout percentage is on slots is almost impossible to predict. One thing I am sure of is that RCCL is not losing money on the deal.
  9. The OBC is not given to you by your TA. That comes from the cruise line itself. You should have gotten a copy of your Booking Confirmation at the time you first booked the cruise. Does the OBC appear on there?
  10. We have been trying to check in for our March 1 cruise but are unable to do so. We only get a blank screen, then get locked out of the cruise. So we called RCCL. The guy told us that we were the third people to call today with that problem. It turns out that there is a problem with RCCL check in, and it no longer works with the Chrome browser. Once we switched to Microsoft Edge, it worked fine. This appears to only affect the Internet version of check in while using Google Chrome. The app appears to work just fine.
  11. The offers go out 6 weeks before the cruise. People booked with TAs get them. The TA gets the commission on the updated fees. The upgrades appear to be awarded in order of cabin class- Higher suites first, cascading down to Ocean view last. We bid on an Owner's suite and were notified of the acceptance just two days later.
  12. None of those things are issues in Florida. It's illegal to charge credit card surcharges and all travel agents must be licensed, bonded, and insured. That means theft and bankruptcy aren't an issue.
  13. I have traveled with a woman with a green card, as well as with a married couple with eastern European passports and a tourist visa. The line is the same, and there were no issues.
  14. Why? If I am paying the CL directly, why even have a TA? Why not just book direct with the CL? I'm curious...
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