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Andi Land

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    253
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About Andi Land

  • Rank
    Cool Cruiser

About Me

  • Location
    Oregon
  • Favorite Cruise Line(s)
    Holland America

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  1. I absolutely plan on sending an email to the office of the president. We’ll see what happens.
  2. I just posted this on another thread: I have also had 2 cruises cancelled by Holland America. The way they handled the FCC was ridiculous. I had a $600 deposit on a Rotterdam cruise that was cancelled due to selling the ship. I opted for the 100% match in FCC. I put that deposit on a Volendam cruise that was cancelled. The offer of 100% was the same. I called this morning to find out how to transfer this to another cruise. I was transferred from reservations to a resolution specialist because what the reservation agent said made no sense. Basically, the “deposit” I had on the Volendam is considered as entirely FCC and I was entitled to no further compensation for the cancellation. They do not consider my original $600 deposit that I made for the Rotterdam cruise in the equation. What they are saying is that because I opted for 100% FCC at that point that I no longer have any “cash” on deposit and therefore do not qualify for anything further. The only was to get anything additional is if I had paid extra in cash. I then asked if I cancelled it entirely would I get my original $600 back. She said yes. I then asked again, if it’s considered as FCC and not cash how could they do a refund. The conversation went really downhill at this point and she said she’d just cancel my cruise and refund me my $600 because she was done. It was a really unpleasant conversation.
  3. I have also had 2 cruises cancelled by Holland America. The way they handled the FCC was ridiculous. I had a $600 deposit on a Rotterdam cruise that was cancelled due to selling the ship. I opted for the 100% match in FCC. I put that deposit on a Volendam cruise that was cancelled. The offer of 100% was the same. I called this morning to find out how to transfer this to another cruise. I was transferred from reservations to a resolution specialist because what the reservation agent said made no sense. Basically, the “deposit” I had on the Volendam is considered as entirely FCC and I was entitled to no further compensation for the cancellation. They do not consider my original $600 deposit that I made for the Rotterdam cruise in the equation. What they are saying is that because I opted for 100% FCC at that point that I no longer have any “cash” on deposit and therefore do not qualify for anything further. The only was to get anything additional is if I had paid extra in cash. I then asked if I cancelled it entirely would I get my original $600 back. She said yes. I then asked again, if it’s considered as FCC and not cash how could they do a refund. The conversation went really downhill at this point and she said she’d just cancel my cruise and refund me my $600 because she was done. It was a really unpleasant conversation.
  4. Good morning all! Thank you Rich for The Daily and thank you Roy for the care and celebration lists. Today has brought the rain. My area is expecting up to 3 inches over the next two days. So, it’ll be a bit soggy and humid but at least we can breathe again. 😊 Saw this funny comic the other day and thought others might enjoy!
  5. Good morning and thanks for The Daily. The sky is finally clearing in my area and we can see clouds again! The birds are chirping and the other creatures are out roaming. I actually saw a skunk yesterday morning in the light of day which is unusual. They sure are cute critters but stinky. I'm pretty sure I inserted my foot in my mouth on Friday. So, I am still learning that lesson. Hope everyone has a great day! I’m looking forward to having my windows open and breathing some fresh air.
  6. My daughter was one of the “lucky” ones to get the chicken pox vaccine as a baby, chicken pox at age 3, first case of shingles at age 9, second case of shingles at age 11. She was actually put in a case study for childhood shingles because they were hopeful that the chicken pox vaccine would have saved her from both the pox and the shingles. Take care and get some rest. If it goes like my daughters did you should feel better fairly soon.
  7. It’s been a busy week here for me and I haven’t had much free time. There was a call out for volunteers at the local fairgrounds to help with people and animal evacuees. So, I volunteered to help. All in all it’s been a very positive experience. We’ve seen some baby lambs and piglets born. And best of all we’ve been able to send people home with care packages of clothes, food, toiletries, and gift cards because our awesome community stepped up to help. I’m most proud of the donation turnout since our county wasn’t directly impacted by the wildfires but wanted so much to help those who were. We were able to house 36 people at the fairgrounds and hundreds of animals. It’s been an exhausting week but also extremely touching. I’m including a picture of some of the donations we received. Stay safe everyone. Can’t wait for some sense of normalcy to return.
  8. Thank you Rich and Roy for The Daily and the Care & Celebration List. Just checking in to say that the fires seem to be getting slightly better and the evacuations are slowing down. The air quality is off the charts awful. Everyone is recommended to stay inside. Many businesses have closed to protect employees from exposure. Still waiting to hear from my employer. Have a great day all!
  9. Rich and Roy, thank you for the Daily. 9/11 is such a somber day and I don’t think anyone will forget where they were when it happened. I’ll say extra prayers for all of our first responders today. They are always called to duty in the worst of circumstances. It takes remarkable people to put their lives on the line like that.
  10. The people of Gander are truly amazing!
  11. Thank you Rich and Roy! The smoke is heavy in the air this morning. I pray that these fires get under control soon before there is any more loss of life. Our County Fairgrounds have opened up for people and animals to retreat to for safety. I’m including a picture from the Oregon Coast by Lincoln City that a local meteorologist took last night. It’s very eerie.
  12. Here’s a picture of the sun this morning. Super red from the fires. The next picture is what my in laws are seeing in their drive home in southern Oregon. The other picture is my sweet nephew who turned 1 this weekend. He is the absolute sweetest and his smile is joyful.
  13. Thank you for looking out for us! We are safe. We had been camping for a week and the smoke rolled in and we got home this weekend. My mother in law had a transformer by her house explode and catch her yard on fire. She was out of town at a funeral. Good thing her neighbors were alert and managed to put the fire out. We don’t have any evacuation orders in my county right now. Air quality is in the moderate category. The picture is the view from my work window. Where you can normally see the beautiful Columbia River is now covered in smoky haze.
  14. I’ve reported this problem for a few cruises I was looking at. I ended up having to call to make the reservation.
  15. Thanks Rich, Roy, and everyone for sharing photos and a picnic. In honor of motorist day I’ll share a story my dad told me when he was teaching me to drive. He said that driving was the biggest team sport we’d all ever be part of. We had a rule book and knew the laws and you could tell a lot about people based on how they drove and treated the rest of the people on the team. I’ll always remember that story and have shared it with many others. Hope everyone has a great night!
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