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CruiseFuse

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About CruiseFuse

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    Cool Cruiser

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    Texas
  • Favorite Cruise Line(s)
    Carnival

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  1. The title of your post instantly made me laugh! Thanks! Thankfully, I’m close to our cruise date (2 weeks), so no longer have to hear that chorus!!
  2. Never did I imply that it is or should be a library. Just decent behavior and respect for others. We always have a wonderful time, meet terrific people, and are still able to do that without intentionally bothering others.
  3. I hope some of you are not on our next cruise. We cruise with our child (now 10) and tell him that we aren’t there to encroach on anyone else’s vacation and other people are merely a backdrop to our vacation. He would honestly never be loud on the balcony, run through halls or show his a** in public. Yet some of you obviously believe you are the only people that matter and everyone else needs to adjust to you. I would feel incredibly bad if I intruded on someone else’s vacation. The fishing pole could have been dealt with by a single phone call instead of a public shaming (due to safety of others below) and the piñata could have been done in your room rather than risk debris going over. The people below may have wished to nap on their balcony or just quietly enjoy their day and you basically decided that your wants were more important and more deserved.
  4. I agree. We are fairly frequent cruisers but our upcoming cruise will be our first with NCL. I know we will have a wonderful time but our experience with NCL so far has been very discouraging. Every question I have had has been answered (or will be) here on CC. I have spent almost 6 hours on hold (cumulatively) and heard the same recording so often that I now dread hearing that song on the radio. I understood about the computer issues but was irritated when I kept being told different dates of when our airline tickets would be done and yet when I called again 38 days out I was told our reservation had been lost in the ‘migration’, and she and a supervisor over rode the system and booked the tickets. PCC (1st one) made it clear that he didn’t want me to call when he transferred my call mid-sentence (only my 2nd call in 4 months), and the 2nd PCC just says ‘oh, I don’t know’. Dinner reservations online did not work so we gave up and will ask concierge for help on board. All in all customer service has been a terrible experience. I doubt that I would use NCL to book another cruise. I’ll find a TA.
  5. A woman named LuckyBecky just posted a thorough review of her recent cruise on Spirit. It’s on the first page and she posts dailies and menus.
  6. You’re correct, Nola. I misspoke in saying Basic. However, in looking at our flight on United we only see Economy, Premium Economy and ‘people we wish we could be’. We might get slightly fortunate as we moved our seats to a row that is completely empty (so far). With luck some of those seats will remain vacant and our child can sleep most of the flight. Our return on SAS we did move seats for more legroom.
  7. If you begin to worry - Call! Our reservation was ‘lost’ in the new system migration and ‘found’ when I called. I stayed on hold almost 2 hours each time. But, I stayed polite and had a wonderful woman get us a flight out of the right airport in Houston at a good time, landing in London at 7:30 am. Was just not optimal finding out flights so close to cruise.
  8. Due to a change in their system we were 38 days out when we got our flight info and I had to call and beg, basically. Most of the issues are fixed now. At around 40-45 days you should see the info show up in your summary under travel. If not, call them.
  9. We recently got our flights for our 8/2 cruise from London. We are booked on United at a good time. They were booked with NCL in basic economy so we called United and for a fee we’re able to at least move to premium economy for more legroom. On our return from Stockholm we are on SAS so we called them too. We were able to upgrade slightly there as well for $59 each and were told we could ask at the airport if any upgrading is available. Since tickets were booked through NCL we are not eligible to bid for upgrades. We do get 1 checked bag free per person. I don’t think we would use the airfare option with NCL again as the headache from it was not worth it.
  10. We are on the Spirit in August and received luggage tags 2 weeks ago. We didn’t receive that letter but if it was our first cruise that could be an informative letter.
  11. To add to this topic....10 days ago I waited on hold with Air for almost 2 hours only to be told that my air was scheduled to be ticketed on June 24. Yesterday, (25th), I called again to find out. Waited on hold 1 hour and 47 minutes. (Heard repeatedly that my call was important to them so I didn’t hang up). Woman checks and basically says, ‘Oops! You’re 38 days out and your reservation never made it to our flight system during the ‘migration’ so flights haven’t been ticketed. Hold, please.” After another 15 minutes she comes back and says we are now ticketed and it’s a good thing I called. WOW! First cruise with NCL so not a great start. Flights are ok. Houston to London on United, landing at 7:30 am on cruise day. Flying home from Stockholm on Scandinavian Air via Newark (ew) but that’s fine. Even had our seat assignments with the 3 of us together. I just think that 38 days out was cutting it too close.
  12. We are 47 days out. After getting to speak with someone on Friday, I was told.... Air should be booked by June 24; edocs available by June 30; specialty dining reservations....on hold? since our fully paid reservation is still being ‘migrated’ into the new system. Not the best scenario for our first cruise with NCL but not the worst either. I hope there’s only business class air available when they finally book us. And, I guess we will see what restaurant magic the concierge can do once we are on board. Still happy to be cruising no matter what.
  13. I am currently on hold (75 minutes so far...), listening to how my call is very important to them. I called my PCC first. He was irritated that I called apparently, answered NONE of my questions....how will we find out where to meet airport transfer?; why can’t we book reservations for dining?; will we hear from concierge services prior to cruise?; and when will we know air arrangements? This is our first NCL cruise and I know I won’t contact this particular PCC again. As for being on hold with premium air...well, they are still appreciating my patience although they must not realize I’m currently using the patience I was saving for tomorrow.
  14. I spoke to the Norwegian Travel people today....learned a lot. You CAN call and get upgraded seats ($$$$) if they are available in the time block that NCL is using for your particular cruise. (We won’t since it equals another cruise easily. I’ll just have an extra drink to uncramp my joints after the flight). Also, from the chit-chat it appears that they will time our flight to arrive on the morning of embarkation. We have never had the nerves to do that but at least have the peace of mind that in the event of a delay, since NCL is getting the tickets, they will get us on board. As for debarkation, I know she was looking at flights that were noon or later. If we flew in earlier or left a day later then I believe hotel costs would have been on us.
  15. We are getting our flights through NCL as well for our August cruise. As this is our first time doing this, I’m stressing a bit. We will be flying from Houston to London so we felt it was best to let NCL handle the flights. However, we want to be able to upgrade our seats to business or first class. We have tried calling the Air number but only managed to sit on hold for 1/2 hour each time. Has anyone been successful in upgrading their seats before? Any idea which airline Norwegian May use for a Houston to London and Stockholm to Houston trip?
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