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Now I have purchase 2 shore excursions at Stavanger. in the morning Small Group: Rib Boat Tour going to see the Lysefjord and the Pulpit rock. And afternoon Small Group: Stavangers Mansions

Norwegian Fjords cruise, Silhouette Jun1 17 to June 24, Stavanger Saturday June 22

Today the refund money was deposited on my credit card, it took 17 days to be credited.

in a week, probably Friday

We are booked in the 2025 fall foliage cruise (prime Veranda V1) NO price changes

Eclipse will go to Dry dock after the 2025 transatlantic (March 22 to April 3). Next sailing after the TA is April 27.

During Thanks giving and cyber Monday they put the cruise planner at 50% off also they repeated the promo during Christmas (shore excursion, beverage packages, specialty dinning, etc)

I did not contract with the operator, I contracted with Celebrity and Celebrity is the one who owes me my money. The problem is why Celebrity delays so much time in refund the money when they charge the CC immediately

As long as the money is not deposited in my account there is NO refund. For my account until it's in my pocket

Celebrity Destinations Team From:celebritydestinationsteam@celebrity.com Sun, Dec 24 at 11:59 AM Dear Celebrity Cruises Guest, With your Celebrity Cruises® vacation fast approaching, we hope you’re as excited as we are to show you everything Celebrity Silhouette is preparing for you. We can’t wait to welcome you aboard. We’re reaching out about your scheduled shore excursion Destination Highlight: Seaview Trail, which has been cancelled by the local tour operator due to unforeseeable operational limitations. We apologize for any disappointment this may cause but assure you that we remain committed to providing you an extraordinary destination experience tailored to your needs. There are several shore excursions available in this destination you may enjoy, including: Small Group: Rib Boat Tour Destination Highlight: Lysefjord Cruise Destination Highlight: Stavanger Sightseeing Celebrity Cruises also offers a Private Journey service that allows you and your traveling party to create a personalized experience with our Destinations Insiders. To begin creating your own experience, contact us at privatejourneys@celebrity.com. We have issued a full refund for the cancellation, which should show as returned to your original form of payment in 30 days. Again, we apologize and encourage you to explore other one-of-a-kind shore experiences created for Celebrity Cruises by logging in to your account at https://www.celebritycruises.com/account or via the Celebrity app. You may also reach our dedicated Destinations team at celebritydestinationsteam@celebrity.com. The Celebrity Destinations Team e: celebritydestinationsteam@celebrity.com Celebrity Cruises  |1050 Caribbean Way, Miami, FL 33132 

October 2018, my DW cancels the New England and Canada cruise 48 Hours before sail away, I cruise alone, Celebrity returns me the Tax and Port fees and all the cruise planner purchases from my DW, NO extra charges for single passenger and I get double Captain's Club points

0:00 Alaska time

I booked for the first day of my cruise a Hair Cut and a Pedicure, If I don't need it, what is the deadline to cancel?

I just called Celebrity, very quick response, the operator Diana helped me to cancel the excursion and book the new one

In the description of the shore excursion X mentions the size of the group normally 12, in a minivan.

Yes the same, I pay with CC the email says wait 30 days for the refund

I don't want to cancel because I already have a notice of cancellation

Will call tomorrow morning, we have a dedicated phone number for Mexico.

That's what says the email I received

Incredible, yes, today Sunday, December 24 at 11:59 am I received an email from Celebrity, they canceled my excursion in Stavanger, they mentioned that I can book any other excursion of my choice and that I should wait 30 days for the refund to my credit card. It's ridiculous to wait a month for the refund when I pay them in cash and I really miss the time and day of the mail, which nope is supposed to be closed for the holidays. agh :😡😡 Another bad point, the excursion is still in my cruise planner and it does not allow me to book another excursion since there is duplication in the schedules.

I write a email to Celebrity Sent: Monday, December 18, 2023 12:20 PM To: Celebrity Destinations Team <celebritydestinationsteam@celebrity.com> Subject: [EXTERNAL] Edinburgh, Scotland - shore excursions? Hello we are booked on the Silhouette 11 Night British Isles cruise June 24, 2024 Booking #xyzw, until now my cruise planner doe not display any shore excursion for Edinburgh, can you check it?, when will be available the excursions for booking? In advance thank you Gerardo --------------------------------------------- They answered the following: Hello Gerardo, I see the excursion listed. See link below. View Shore Excursions Products (celebritycruises.com) The Celebrity Destinations Team e: celebritydestinationsteam@celebrity.com Celebrity Cruises  |1050 Caribbean Way, Miami, FL 33132 No shore excursion at Edinburgh , doe they think I'm stupid or what is happening?

We are booked on the Silhouette June 24, 24 British Isles Cruise, there are not shore excursions for Edinburgh, I want to write a email asking about when will be online the shorex for booking, the Viator and Trip advisor site shorex doesn’t offer pickup at South Queens ferry where the tenders will arrive

No phones in the MDR

the tugs helping a big ship is like ants helping an elephant