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dolphin1313

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  1. Hello, Here's what the FAQ says: What can the FCC be used for? Any bonus FCC amount is applied only to the voyage fare. The original, full value FCC can be applied and used for the following: Voyage Fare NCFs Government Fees and Taxes Pre-paid service charges Beverage or dining gratuities (if part of the Free At Sea promotion selection) Air purchased through Norwegian Cruise Line Hotel purchased through Norwegian Cruise Line Cruise tours purchased through Norwegian Cruise Line Pre-booked and pre-paid shore excursions Transfers Essentials, Booksafe Standard or Platinum Travel Protection insurance (if purchased on the original suspended reservation) The link is: https://www.ncl.com/cruise-faq/what-can-fcc-be-used
  2. No, the drink package is included in the Yacht Club price.
  3. Yeah, MSC hasn't changed this date since the beginning.
  4. I believe that ONLY Schengen residents can book the Grandiosa and Magnifica cruises up to that date.
  5. On the email that MSC sent me for my FCC, it states the following: Your Future Cruise Credit certificate can be used on any sailing departing on or before Dec. 31, 2021 and applied at the time of booking toward stateroom upgrades, specialty dining, beverage packages, spa treatments and more. (It excludes government taxes & fees and prepaid items on your original booking, which will be refunded separately to the original form of payment within 60 days.) As an added level of comfort, if the Future Cruise Credit is unused by that date, you will automatically receive a full refund equal to the original amount paid.
  6. The FCC (Future Cruise Credit) doesn't go to OBC (On-Board Credit). However you can pre-order some extras like drink package, spa treatments, etc. If anything is left over, it goes to a FCC. The worst part is that you can't use more than one FCC on a single booking. At least that's been my experience to this point.
  7. I was just looking at the MSC website and they have listed that the MSC Meraviglia November 1 - 30, 2020 cruises are cancelled. Here's the link: https://www.msccruisesusa.com/cruise-itinerary-changes-and-cancellations/msc-meraviglia I haven't seen anything other than it listed here. It states the following: NOVEMBER 1 - 30, 2020 CANCELED CRUISES Guests who have paid in full will automatically receive a 125% Future Cruise Credit (sent to guest or travel advisor email on file). Your Future Cruise Credit will be emailed to you in November. If you prefer to request a refund, please call us at 1-866-420-3584 no later than December 15th to request your refund.
  8. Thank you Petra for taking time from your vacation to report your experience to us!
  9. Since MSC's website "update", I haven't found the link. However, when I made a change to my personal data on a booking, a confirmation was sent to my email for that booking. Select <Cruise Detail> option and then select <Passenger Data>
  10. Yes, the 1st sailing just ended this morning and the 2nd sailing already departed a while ago.
  11. I was told that you're not allowed to use 2 FCC's on a single cruise when I tried to do it.
  12. The Yacht Club gets the "Premium" drink package but you can upgrade to the Premium Plus for about $17 a day per person. I put the Premium in quotes because MSC doesn't actually specify the drink package for the Yacht Club but it includes at least all the drinks that are included in the premium.
  13. I called on Sunday and didn't have any wait other than the 2 minute or so introduction.
  14. I get the "Apologies this cruise is now fully booked...." when I was checking on my 3/31/20 Seaside cruise also. My guess is that we should be hearing about all the changes that MSC is making....hopefully tomorrow. I have also been getting the "SYS_005....." error when I go into my booking information. When I called MSC's service representative about a FCC problem, I was transferred to their IT representative to report the SYS_005 error since I had this same problem after they cancelled my 2 cruises. The representative said that it should be resolved in 1 to 2 days.
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