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lindylooellalouise

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Posts posted by lindylooellalouise

  1. Hi Sharon  Thanks for the advice tried to book online yesterday but prices more expensive than the brochure we received on Saturday morning so we phoned only to find out they are closed till Monday so hopefully we will be able to book then, we have had some really bad experiences with TA so very reluctant to book any cruises through them in the future.

  2. Hi we are contemplating Croatia and cities of central med on 24 April on SoA never sailed with Saga usually with Cunard and P& O but looking forward to trying a smaller ship and some tips and advice would be great.

  3. 1 hour ago, Host Sharon said:

    I probably shouldn't admit it here but I am a total convert to Saga. The new ships are beautiful, a perfect size (betwen Artemis & Oriana) and I love the different itineraries as these are my primary decision when booking. For example, on a Baltic cruise 2022 there is an overnight in Stockholm and a call at Kemi in Finland. The cruises are all-inclusive now and post Covid, private car transport. Yes - they look expensive upfront but once you have costed in the balcony grade (they are all-balcony ships), free wi-fi, all drinks, free ice cream available all day, no gratuities and now some excursions, they start to look good value.

    Hi Sharon just received 2022 brochure from Saga and some of their cruises look amazing we can’t decide which one to choose and unfortunately they are  not open over the weekend Looks like Cunard and P& O our favourite cruise lines are going to miss out on our bookings  for 2022. We have had 7 cruises with Cunard and P&O cancelled this year and 1 next year.

    • Like 1
  4. Hi fellow cruisers we usually cruise with Cunard our first choice then P&O second choice but have been looking at the new Saga ships and are considering booking one for next summer we really enjoy the formal nights and gala dinners but can’t find any info on wether Saga have formal nights and if all passengers adhere to the dress codes ?

  5. 11 hours ago, Adawn47 said:

    I read all the comments  regarding whether to cruise or not. People take the time to post, it's only polite to read them, but that doesn't mean I'm swayed by their charts, graphs, statistics and opinions. We have our own, and when cruising restarts we will be on our June cruise, vaccine or no vaccine. If we have to wear a mask  and social distance then so be it.  We do that now anyway. We are both in our 70s and reasonably healthy, so will take the risk.  I refuse to spend any more time hiding away. We are going to start living again.

    Avril

    Well said absolutely agree with you fed up with hiding away we want to start living our lives again.

    • Like 4
  6. No can’t get through to anyone now my TA is threatening me with a fine for a late payment as the balance is now due maybe I should pay the balance and then try to sort later, wonder if this TA has tried this scam on any other clients.never will I use this T A again and will convince all my friends family and colleagues not to do so either things are tough enough at this time without being deliberately scammed.

  7. 44 minutes ago, Victoria2 said:

    My agent has been contacted by non clients, for his advice. May I suggest you do the same? Obviously, due to the site's restrictions, one cannot post the name of individual agents but I'm sure there will be other agents out there who will possibly give clarification and in doing so, gain a future client.

    Hi victoria2 the problem is also with The TA as we have already re booked through them Using our FCC but They have said we not eligible for the 125% That’s when we contacted Cunard only to receive the same info from them I’m so confused 

  8. Hi victoria2 the problem is also with The TA as we have already re booked through them Using our FCC but They have said we not eligible for the 125% That’s when we contacted Cunard only to receive the same info from them I’m so confused 

  9. Hi blue marble the problem I have is getting a reply from Cunard they are passing me from pillar to post I really need the contact details of someone that will respond r

    to me and not pass me on to someone else  I really thought my TA was scamming me until Cunard sent me their reply

  10. Good Afternoon,

    Thank you for your email.

    I just want to clarify the additional 25% FCC is only applicable when it is on the full balance. As you had paid the deposit only there is no option for a 125% of the deposit.

    Therefor I can see your deposit paid has been transferred over to your new booking.

    I hope this has clarified the terms and conditions for you.


    Kind regards

    Kerry
    Guest Services

    Cunard Line

    Just received this from cunard I understood wether only the deposit or full balance was paid Cunard offered guests for cruises that Cunard cancelled 125%of whatever amount had been paid 

  11. Hi and thank you for your reply our reply and our scenario is no 3 I just cannot understand why our TA is taking this stance it's not a huge amount of money but the principal it was cancelled  before balance was paid can you advise what I should do next have contacting  our TA numerous times but will not return our calls or emails scince 16 June 20

  12. Both TA first then cunard we  thought

     the TA was trying to scam us where should I go next ATOL will try toGood Afternoon,

    Thank you for your email.

    I just want to clarify the additional 25% FCC is only applicable when it is on the full balance. As you had paid the deposit only there is no option for a 125% of the deposit.

    Therefor I can see your deposit paid has been transferred over to your new booking.

    I hope this has clarified the terms and conditions for you.


    Kind regards

    Kerry
    Guest Services

    Cunard Line



    attach the email from them 

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