We were awarded a very considerably amount of fcc following major alterations on our 2024 world cruise ,after attempting to use it as a deposit on a 2025 cruise and been informed this was not allowed and a cash/card deposit was required with the fcc been taken off the balance, we wrote it off, used our money elsewhere and booked with Fred, Celebrity and Azamara .In reality this refusal by P and O to use the fcc as a deposit has made up our minds that our future cruising lies elsewhere and of course lost the company thousands, although it isn't the only reason We have two future pre booked cruises on Aurora but have decided that our time on P and O after those will be our last, we have enjoyed our time cruising with them but it has become so evident of penny pinching and poor ship maintenance and unaltering itineraries that the time has come to move away from them. The deal with Celebrity and Azamara is only slightly more expensive but having cruised with them before are well aware of the superior experience , Fred will be a new experience but the ability to board a ship nearer home is another major plus. Am well aware this is a P and O board but keep an eye on all relevant boards to us ( personal opinion of course)