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benkon

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  • Content Count

    18
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About benkon

  • Rank
    Cool Cruiser

About Me

  • Location
    Ohio, USA
  • Interests
    Cruising, DUH!
  • Favorite Cruise Line(s)
    Norwegian
  • Favorite Cruise Destination Or Port of Call
    Barcelona

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  1. Thanks to everyone who replied....lots of good information. Sound like the Celebrity website needs a spa makeover. Too bad you have to wait to get on board to reserve.....who wants to stand in line on embarkation day? Do they at least have an interactive TV in the staterooms for making reservations? Our last Baltics cruise on NCL was a comedy of errors. They had one single line at each restaurant, so if you had a reservation you had to stand and wait for everyone who did not have one to get checked in (and, often seated before those with reservations). If you attempted to go to the desk because it was your reservation time, you received a stern "get back in line" from a crew member. Yikes! Nothing says ''relaxation" like a queue. One more quick question: At Blu, will we be seated at a table for two or seated with a group?
  2. This is our first Celebrity cruise (Reflection 09/26/2020), so I am a little confused about making dining reservations. We have cruised with NCL and have always booked restaurant/time/date for the whole cruise online, in advance. We are booked in an Aqua class stateroom with "anytime" dining. 1. The website lets me select dining times for each night using the "Celebrity Select" option. Should I assume that those reservations would be in Blu? There is no option to select any other MDR. I have read great reviews of Blu, but what if we want to try others? 2. If I try to purchase any length Specialty Dining Package, there is a disclaimer that my restaurants will be "assigned" and given to us in our stateroom on the first night. Also, it states we can make a courtesy reservation online for the first night, only. Does this mean that I cannot make advance online individual specialty reservations at specific restaurants for specific times? 3. If I choose and pay for a Specialty Dining Package, do other options for advance online reservations show up for me? I have searched throughout the Celebrity website and cannot find the answers to these questions. I hesitate to phone them - every time I have the hold time has been <30minutes. I really don't want to stand in line on the first evening onboard. Thanks for any help you can give me!!! Nancy
  3. Could someone please tell me the difference between the AQ1 and AQ2 classes? Thanks a bunch!
  4. Hi! Sailing Tuesday on the Getaway and currently have a Spa Balcony. We submitted an upgrade offer for three different Haven cabins. My question is: If I already paid for a 4-meal dinner plan (it was not one of my Free at Sea options), does that payment get refunded to me it I get a Haven upgrade which includes all Free at Sea options? I could not find it in the fine print anywhere....thanks, in advance, for answering!!
  5. There is a difference between "seeing" something and being able to "book" it. A simple solution would be to allow the customer to see all of the excursions available for the entire itinerary and then simply have a pop-up preventing you from adding it to your cart without cancelling the conflicting excursion first. I like to do things online rather than calling. I also like the confirmation emails of things I have purchased to include the sales price, minus discounts and promotions, so that I can make financial plans. BirdTravels: I hope the vast majority of your 15,580 posts were less condescending and sarcastic.
  6. Hello! I have a booked cruise on the Getaway. We've made shore excursion reservations for all ports through NCL. Why can I no longer see any of the other excursions available for each port? I can only "see" the one I booked. What if I want to change my mind and book another excursion or at least compare my options? Why can't I see the prices for my booked excursions (they all say $0)? Even the confirmation email they sent me has no prices. This seems rather secretive. If anyone knows a trick to get the info I want from the website, please let me know. I used to love NCL. Not sure how I feel anymore.
  7. Hello! We are on the NCL Getaway 6/25 from Copenhagen and have booked airluggage.dk to handle our luggage from the airport to the cruise terminal so that we can do some sightseeing before we cruise. We are arriving at CPH from the US on an international flight. How do we get our luggage back into terminal 2 for drop off after passing through customs? Do we need to re-enter security? Thanks, in advance, for any info you can provide!
  8. Their website FAQ does not address coming through customs. I was hoping for firsthand experience from someone who has done this.
  9. Hello! We are on the Getaway 6/25 from Copenhagen and have booked airluggage.dk to handle our luggage from the airport to the cruise terminal so that we can do some sightseeing before we cruise. We are arriving at CPH from the US on an international flight. How do we get our luggage back into terminal 2 for drop off after passing through customs? Do we need to re-enter security? Thanks, in advance, for any info you can provide!
  10. Thanks SO much for all the info. We are on the Getaway 9-day Baltic cruise from Copenhagen, 6/25.
  11. Hello! We were able to make reservations for a couple of the "no cover charge" shows on the Getaway. Does that mean we have assigned seating? The only info given is that the reservation will be held until 10 minutes prior to show time. Thanks for any and all help!
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