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CrusinAgain

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Posts posted by CrusinAgain

  1. I just cancelled our cruise for several reasons, one of which they refused to give me the Best Price Guarantee more than 1 time.  The 1 time was after final payment and was given OBC.  It does not say that in there terms and conditions about the price dropping of only one time.  I called three times since Saturday about this with 3 different people with the first claiming of writing an email to the supervisor and for me to wait three days.  I did and the person today said that was only notes and no email was sent.  So.....between that issue and the cabin change today with a bad location cabin that they refuse to change, and having to get a PCR Covid test for my grand daughter at our expense within 3 days of cruise, I cancelled.  I am looking at Disney now and that would be a first for us.

     

    I hope Royal starts treating their customers with a better attitude because this has put a sour taste in my mouth.

  2. On Allure October 10th sailing and received an email yesterday about the social distancing and we were to be changed to another "like" cabin even though we were the last cabin on the 12th deck before the aft suite on the Boardwalk.

     

    Today we received an email we have been assigned to deck 8 and 11 cabins away from the very end.  This is not in my opinion a  "like" cabin since we were at the very end and up high.  Now we are low and near the merry go round.  Not happy at all.  Their meaning of "like" is another Boardwalk cabin and not considering the view at all.

  3. 1 minute ago, SempreMare said:

    Question about items on the MDR breakfast menu / room service menus that @Crew News kindly posted: 

     

    For the poached egg menu items,  how runny are the whites when served? 

    I prefer egg whites cooked all the way through.  What's the most well-understood way to order that? 

    ex:  is "over-medium" understood to mean that? 

     

    Each cook/chef is different on each ship but we have never experienced any runny egg whites on any of HAL's ships but we have had hard poached egg yolks.  Also we have never been asked how we would like the poached egg cooked.  You can also get eggs benedict in the Lido Marketplace.

    1 minute ago, SempreMare said:

     

     

     

    • Like 1
  4. From testing from 3 of us in a family (not same household) we have discovered its not the amount of money you spend in the casino...its the points that shows up on your card each time you play.  We tried different levels of points which my sister hit the magic number and got free play immediately on the cruise as well as a casino offer for freeplay for next cruise booked within 30 days.  This varied from $50 to $100 on the different ships.  This number of points is not a secret and it is 1,000 points for this entry level into the discount cabins as well as freeplay offers.  I was getting way less points and never got any offers until I reached a tad over 1000 points and now we are getting discounted cabins as well as free and the freeplays.  My husband never reached that many points but for the first time he received an offer for discounted cabins yesterday by email but never freeplay.  My sister and I play slots and if one did not get any winnings from the slots it is approximately $4 a point because we have sat there and counted the number of spins before the next point would show up on the machine we were playing taking into account the price of the slot machine.

    • Like 1
  5. 3 hours ago, simplyrubies said:

     

    That is the same soda card we inquired about with HAL (the discounted one). Perhaps we were not clear enough when speaking with the agent? 

     

    After doing a quick search on CC, other members are reporting that they were able to buy the discount card on board, but maybe things have changed since then/on different ships?

    I am glad to read this as I truly believe its the knowledge or belief of the person you ask as we experienced on the last few ships Konsingdam, Zaandam, and Niew Statendam that some bartenders claimed we could only get "fountain sodas" and others had no problem giving us the cans.  The cans cost more (2.59) with tip than the fountain drink (approximately 2.33) with tip, but we had to explain to those bartenders who claimed we could only have fountain drinks that we knew cans cost more and it is deducted each time from the soda card unlike the unlimited cards.  Once they thought about that some gave us cans over the fountain drink.  Zaandam was always cans, while Niew Statendam and Konsingdam thought only fountain drinks but depending on bartenders we could get cans upon request.  

     

    We liked the cans as we paid for the can and could take the cans back to our cabin to get two drinks out of it therefore lasting longer than 1 glass of fountain soda.

     

    So next time we will try asking various bartenders to get the discount soda card.

  6. 5 hours ago, simplyrubies said:

    Crusinagain - that’s very strange that they told you that because we called HAL customer service to ask if we could purchase soda cards onboard a while ago, and they said yes. Another example of uninformed call center reps or is it customer service who is uninformed?

     

    Yes you can buy the soda card at the bar for $50.  There are two offered before leaving, one is $50 for $50 and the one that the OP inquiried about is the one for $25 for $50 (the discounted one).

  7. Just keep in mind the shows are at 8 and 10 pm on all the HAL ships we have been on, except the Konsingdam where the dancers were 8 and 10 pm and the guest performers such as comedians, majician, etc were at 6:30, 8, and 9:30 pm.  The 8 pm shows one needs to get there at least 30 minutes early to get a seat together in a good spot, but the late shows were not packed so we always went to late show.  The casino would be crowded as well after each show so we would go back to the cabin and go back to casino close to midnight.  We ate between 7 pm and 7:30.

  8. 55 minutes ago, TomBeckCruise said:

    Prohibit indoor smoking.  People have said in recent reviews that the smoke in the casino lingers and spreads to other areas.

     

    What people don't tell you is there is no smoking at the casino tables and only selected slot machines allow smoking and you must be playing at a machine to smoke.  They have 2 non smoking days in casino and I am a non smoker and think their ventilation system is very good.  There are not many slots that allow smokers to smoke and the machines are labeled in a group together if smoking is allowed.  I have never been bothered with the few machines that allow it and one certainly does not need to sit at one that allows it if it bothers that person.  Otherwise smoking is only allowed at the aft pool deck on one side of the ship where I do smell it and bothers me but these people have rights also, so you just go to the other side of the ship...simple.

    • Like 1
  9. Welcome to cruise critic.  You posted this under Celebrity cruises instead of Carnival, but to answer your questions this is per the Carnival site so you can have access to irons.

     

    Self-Service Launderettes
    Self-service launderettes are located on staterooms decks. There are 2 or 3 washers, 2 or 3 dryers, and 1 iron and ironing board in each launderette. The cost is $3.25 per washer load and $3.25 per dryer load. For your convenience, if you have not packed your own, each launderette has a vending machine that dispenses small boxes of detergent and water softener at $1.50 per box. 

  10. My kids are in their 30's and I would suggest to them to try Royal Carribean's Symphony of the Seas, Allure, Oasis, or Harmony as these ships have alot to offer in terms of adventure on board as well as an active nightlife.  Their shows are fantastic including Broadway, iceskating, diving, and comedy.  We loved those ships as well as Celebrity but Celebrity does not offer as much on their ship for someone young like yourself.

     

    There will be a time for Holland ships for you but not quite yet with what you described you are looking for.  Right now Holland ships are our preferred choice.

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