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About xDisconnections

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  1. They still do on other lines like Princess and Holland America when repositioning from Seattle to Vancouver and back. They are usually followed by a 2-3 night to/from California. The timeframe is every May and Sept.
  2. 50. Even on a one night cruise (yes, they exist).
  3. As a Princess fan, the answer for me is Half Moon Cay.
  4. I was actually going to ask if this was for Carnival Australia or Princess but you had clarified. That email format, including verbiage "Future Cruise Credits/Deposits" is definitely one used by Princess. Very interesting that both are the same.
  5. Sounds like what Princess agents were instructed to advise: "We don't know how long it will be until you see a refund." Personally, I'd recommend a chargeback at this point if you already waited the quoted 90 days.
  6. When questioned, Carnival stated the cruises were not cancelled. Within 2-3 days from that, guests began to receive emails to advise of a change in status. Carnival knew exactly why they were being removed from the website — these decisions aren’t made overnight. If you’re questioning it, you may want to direct it towards Carnival regarding their poor internal communication and/or deceptive marketing.
  7. Carnival advised that several July and August cruises were sold out upon discovery they were removed from the website. Guests received a cancellation email within 2-3 days. During this period, Carnival associates, including the brand ambassador, said they were scheduled to depart as planned. We don’t know when cruising will actually return but filling these ships and earning the general public’s trust can’t be easy. Communication from Arnold Donald and Christine Duffy suggest the August 1 date is very uncertain and other Carnival Corporation sailings will not be as early as Carnival Cruise Line. Your Hawaii cruise does not depart from the trial homeports and being a longer cruise, it attracts a different demographic that can experience impacted travel.
  8. Sounds like you have an idea on the bigger possibilities. If, at a minimum, some of these changes are not something you can live with, maybe cruising isn’t the best option for you right now. If it is something that you also believe may heavily impact your satisfaction, it’s should be considered. We don’t know what changes are going to come. We’re just beginning to see how other industries, such as theme parks, are reacting. At this point, I don’t believe I will enjoy my experience if a mask is required so it’s something I’m paying close attention to with the reopening of Disney Springs and the upcoming rebound of cruising. I wouldn’t cruise this August. Also, we don’t even know if Carnival will either but that’s a topic for discussion elsewhere.
  9. Translated version: https://translate.google.com/translate?sl=auto&tl=en&u=https%3A%2F%2Fwww.lavozdigital.es%2Fcadiz%2Fprovincia%2Flvdi-carnival-aplaza-inversion-millonaria-para-resucitar-victory-puerto-real-202005182204_noticia.html%3Fref%3Dhttps%3A%2F%2Fboards.cruisecritic.com%2Ftopic%2F2750002-carnival-postpones-its-millionaire-investment-of-the-carnival-victorycarnival-radiance%2F
  10. Having thought carefully, this will be the deciding factor for when I renew my WDW Annual Pass and possibly manage future cruise bookings. Luckily I have a few months to decide but I don’t believe I’m a supporter of wearing masks while cruising.
  11. Just because waiting an extra month is an option doesn’t mean it should. Many have already waited their unusually long quoted wait periods in good faith to be met without resolution. When pressing the cruise line, they are frustrated because there aren’t any answers except to wait another unacceptably long period. The cruise line does not have your best interest in mind — they have theirs. The operating cash flow isn’t available to provide timely refunds to all who requested it because they still have expenses (labor, provisions, shoreside utilities, etc.). They are borrowing money from many places, have ships placed as collateral and trying to survive and remain solvent all while taking advantage of an interest free loan through payments for cruises that will not happen (looking at you, June sailings) or future deposits. Many of these people will be disappointed when their fate of being thrown into the refund pool comes forward. Although many on Cruise Critic believe the cruise lines to be amazing companies and defend them as if it were their kids, the general public doesn’t care and right now, a lot are hoping the industry disappears. Although I’d hate to judge a company during an unprecedented pandemic, they do need to react better and work faster towards resolutions. When I was told 60 days on top of the 45 I waited, my bank and I agreed contacting them was the best option for my booking. If these refunds were being processed by bots as Laly Rodriguez stated, it would be automated and happen much quicker by technology without requiring the use of labor or man hours. PS- Royal hasn’t sent me any emails regarding any unexpected delays. Although I can wait as your post suggests, it is not my intention to give them an unlimited timeframe like Princess (moving their quotes to “we don’t know”) is requesting. The cruise lines need to be held accountable and when operating from US homeports, similar protections to the airline industry should be in place by the DOT.
  12. Honestly, I’m surprised travel agencies are still a thing. It isn’t difficult to book or manage your own travel.
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