ifihadamilliondollars

I called Carnival on March 24 and requested a refund for my April 19 cruise because I’m Canadian and the borders were closed. I was told by the agent that a refund request had been issued. So I’ve waited patiently for 2 months. Today I ran out of patience when I started seeing that people were getting refunds for May cruises. When I called, they told me I was given an fcc! So, long story short, they rectified that and I am now getting a refund but they won’t tell me how long. I told them it’s not my fault they screwed up 2 months ago (I have name of the person I spoke to) and I shouldn’t be pu

Yes i find that unsettling too. However, I can prove I paid them with credit card statement if necessary and I have emails showing my cruise on apr 19 was paid in full. So they can’t get away with not refunding. I certainly hope they wouldn’t try to pull something like that. I would never cruise with them again if they did.

Did you guys get any kind of email after you cancelled? I requested a refund 3 days ago. Was told I would have it in 10 days and my cruise disappeared from “my cruises” but I’ve no email confirmation. Just a cruise gone. Poof. I asked the lady for a conf # that I called or something but she gave me her name and said I would get an email. It’s unsettling.

I’m Canadian booked on magic apr 19. I called the other day and asked for a refund since the borders are closed. They submitted a refund request based on the fact that the Canada us border will still be closed then. No argument. When I said it was pretty much a given that my cruise would be cancelled anyway she agreed. Said it would take about 10 days for a refund to be issued.

Thanks. If anyone knows where this form is, please share. I’m going to call this weekend in and get to the bottom of it.

Well Carnival can’t dock at an Canadian ports until a least the end of July which affects all Alaskan cruises and eastern Canada. Canadians and Europeans can’t enter USA to take a cruise, its very unlikely any Caribbean islands are going to allow docking 3 weeks from now considering this virus is just taking its hold down there, anyone with a lick of common sense knows that things are not going to improve within the next few weeks. And carnival knows. They just don’t want to give refunds.

I am booked on the Magic April 19. I know I’m not going because...umm..let’s see. I’m Canadian, the borders are closing tomorrow, and there’s no way this will be close to being over by April 10 and Carnival knows it. I think they are waiting until the March 31 deadline so we all have to cancel and take a FCC then they will cancel our cruises and get out of giving a refund. I’m not okay with that. Anyone else agree that this is what is going on?

Hey all! Just got back from our Alaskan cruise a few days ago. We had this cruise booked for 500 days! Needless to say, I spent a lot of time on cruise critic. Thanks to everyone. I learned so much. Now I'd like to give back by doing up a detailed trip report with photos. I really hate it when people write super negative reviews and whine about petty little things so I'm gonna try real hard not to do that. That being said, I'm not gonna lie either. People come on here to help make informed decisions about cruising and discuss current issues.