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Robisan

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Everything posted by Robisan

  1. I'm confused. Unless you booked a 26+ day cruise with embarcation prior to April 5th, you should be due a full refund if you cancel. Additionally, if the change is because of something beyond Seabourn's control (Norway government requirement changes), why do you think Seabourn owes you compensation?
  2. Was Natalya seen out and about mingling with pax during this cruise or was she mostly tucked away except for scripted and controlled appearances?
  3. Getting to this a little late - this can't be right. Are they really be selling a $10-15 retail wine for $50 on the premium list? Exceeding 3x retail markup is really something...
  4. If you click the more info button on the Seabourn wine packages webpage you get the details/FAQs for the HAL beverage packages.
  5. Setting aside that none of these require enduring a neck constricting top button for hours on end, these examples are all optional choices, not required wear of customary and usual outfits worn for ridiculous no reasons. For example, why on earth does an sports event host or broadcaster need wear a tie? Perhaps the closest uncomfortable analogy might be heeled shoes in ladies formalwear. Back on topic, I suspect there is a high correlation between those who use the word trousers and those who distain jeans. Just don't see the word trousers used much anymore, at least not in the US.
  6. I think they now only do the Chilean fjords on the repositioning shoulders of the season. I believe Pursuit's last Antarctic voyage this season will end in Santiago and for those enamored of the crossing well chronicled by @highplainsdrifter, it will depart Santiago and meander its way to Darwin. Those lucky pax will gain (instead of lose) an hour every few days.
  7. Upon retirement I vowed to never wear a tie again, nor endure the indignity of the top shirt button. It's baffling that neck ties - a useless accessory that serves absolutely no useful function - have endured as normal, even required(!) dress for many people and situations. At least jeans have some appropriate utility and function. SMH...
  8. If you're not going to use these MB products, asking to have them stored in the locked BR storage cabinet is the perfect solution. It places them where you clearly cannot take them with you and frees the space for other uses. A friendly reminder to your room stewards the night before disembarking that they are in the locked area for suite turnaround the next day should eliminate mistaken charges.
  9. I'm getting "We could not locate the item you are trying to view" notices trying to access the videos in posts 116 and 118. Anyone else getting this message?
  10. I guess the lesson here is make sure you return the MB bottles to their original place before disembarking so you won't be mistakenly(?) charged for taking them. If you feel the need to take a photo with date and time for proof just in case, cherish it as another Seabourn Moment.
  11. Thanks everyone for the replies. My primary interest is potential delivery of coffee early morning to Obsv (assuming Obsv early risers is indeed no more). Seems like this may be doable. On sail-in days, aft in the Square is the exact opposite of where I want to be. Secondarily, given how limited the lunch ordering menu is in the Colonnade or afternoon at the Patio, it would be nice to have room service menu options available (not everywhere but) a least somewhere other than in the room. IMO things like the RS club sandwich should available on the lunch/afternoon hours menu or for delivery to somewhere where food items are served or consumed. Alas, that may not be doable.
  12. I can understand staff unrelated to RS at other dining venues being reluctant to accept a RS order, especially during multi-course dinner service. I do wonder what would've happened if @kej1 had called RS (instead of asking patio staff) and requested delivery to the patio.
  13. Yes, this makes sense. I just never paid attention or noticed them.
  14. The issue I see with ordering to the Obvs bar/lounge or any non-dining venue is collection when you're done. Uncollected used RS plates, glasses etc would be a real eyesore. Do guest just abandon them? Stay until collected? Bus them? Imagine multiple guests dining on RS and then leaving their mess behind. For lunch, my thought was delivery to the dining room. I don't recall, or payed much attention to, when they start setting the tables up for dinner, but the venue is there unused and my guess is room service food is prepared in that kitchen, so why not?
  15. I've heard legend of ordering champaign and caviar delivered to the laundry room, so if I might ask a few related questions. Has anyone ordered it delivered elsewhere on the ship? Must it be ordered from your room first (or directly from bar staff elsewhere) as I don't believe there are any public phones. Importantly, has anyone ordered other room service items delivered to a location other than their room? For example, room service items delivered to the poolside dining area or other ship locations? Could one order a pot of coffee delivered to the Obsv lounge (say at 6:30am)? Asking this last one for a friend not happy that early bird coffee has been discontinued.
  16. Curious about this footwear. Does anyone know the brand? Is that a pax foot or is that what the crew is outfitted with? TIA
  17. Just to echo @Utopia1, this makes sense for mass market lines where virtually everything other than basic food is an additional charge, heavily pushed and promoted upsell. Not sure this holds for luxe all inclusive fares/lines. My guess is less than half of SB pax regularly purchase wine/spirits, with even fewer spa patrons. Neither are even lightly, let alone aggressively, pushed. An all inclusive fare that only covers overhead would be a poor business model basis IMO.
  18. What an eyesore. Did you get a discount or some OBC for being placed in the ship's commercial/industrial section? The threshold for permission ought to be whether they could grant it to every guest. Imagine multiple antenna rigs off of verandas or tens of drones buzzing overhead. No thanks. Permission for one is permission for all.
  19. Not sure this assertion withstands scrutiny and the long term test of pax loyalty. Early morning coffee and noshes in the Obvs watching sail-ins was a big positive to my total experience. Cognac, wine selection, tea likely the same for others. You can't simply assume away the actual degrading onboard pax experience.
  20. I look mostly to avoid people with dumb genes.
  21. I can't speak to the sequencing or appropriateness of communications, but it's worth considering that ocean vessel staffing faced an almost 20% reduction and overall SB reduction around 15%, which meant that many good people with exemplary performance reviews had to be let go. I certainly don't think 1 in 5 SB staff is below par, so these were tough decisions, with the complexity of reallocating remaining staff to distant locations while maintaining seamless on-board service. I'm sure some staff were very surprised and hurt. I'm far from Seabourn management's biggest defender here (ha!), but there should be some recognition that this was a hard, unpleasant management task and no matter what they did someone was going to be bitter that they were done wrong. I'd like to see more than one anonymous complaint before I conclude SB handled this in bad faith.
  22. Boo, hiss. In addition to early risers for me, we often skip dessert at dinner and stop by the Square a little later for some gelato or something sweet. If this becomes standard it's a dealbreaker for us. Little things matter. Straws and camels and grass being greener elsewhere. Perhaps my next letter to Natalya will include a request for return of our future cruise deposit.
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