HalifaxYorksCruiser

The return flight arrived back at Manchester this afternoon at 15:15 instead of 05:25.

We are due to fly from Manchester on 9th March to board Azura. Jet 2 flight from Terminal 2 at 06.00 . Will check in about 04.00. Got parking in the adjacent multi storey T2 West for £70.20.

I would argue that it is reasonable to expect that the organiser of the package would provide compensation for flight delays in accordance with the package travel regs ( and if not that the organiser has not performed in accordance with the contract) but accept that a court will have to determine this . Probably worth a Small Claims Court claim against P&O in the event that Maleth fail to pay out. The relevant section to be determined is : “If any of the travel services are not performed in accordance with the package travel contract”

Untrue - see my post above. Also CAA have no real powers. Your remedy in the event that Maleth fail to pay out for flight compensation will be to pursue P&O under the 2018 Package Travel regs. I would suggest contacting P&O without delay as the regs say that you must inform the organisers without undue delay : 3) The traveller must inform the organiser without undue delay, taking into account the circumstances of the case, of any lack of conformity which the traveller perceives during the performance of a travel service included in the package travel contract.

I would guess that there is a high degree of likelihood that Maleth will fail to honour the delayed flight compensation claims and if so then realistically the only option for passengers will be to take action against P&O ( as organiser of the package) under :Search The Package Travel and Linked Travel Arrangements Regulations 2018 Relevant section: 15.—(1) The provisions of this regulation are implied as a term in every package travel contract. (2) The organiser is liable to the traveller for the performance of the travel services included in the package travel contract, irrespective of whether those services are to be performed by the organiser or by other travel service providers. (3) The traveller must inform the organiser without undue delay, taking into account the circumstances of the case, of any lack of conformity which the traveller perceives during the performance of a travel service included in the package travel contract. (4) If any of the travel services are not performed in accordance with the package travel contract, the organiser must remedy the lack of conformity within a reasonable period set by the traveller unless that— (a)is impossible; or (b)entails disproportionate costs, taking into account the extent of the lack of conformity and the value of the travel services affected. (5) Where the organiser does not remedy the lack of conformity within a reasonable period set by the traveller for a reason mentioned in sub-paragraph (a) or (b) of paragraph (4), regulation 16 applies. (6) Where the organiser refuses to remedy the lack of conformity or where immediate remedy is required, the traveller— (a)may remedy the lack of conformity; and (b)is entitled to reimbursement of the necessary expenses. (7) A traveller to whom paragraph (6)(a) applies is not required to— (a)set a reasonable period pursuant to paragraph (4), and (b)if such a period has been set, wait until the end of the period, before the traveller remedies the lack of conformity. (8) Where the organiser is unable to provide a significant proportion of the travel services as agreed in the package travel contract, the organiser must offer, at no extra cost to the traveller, suitable alternative arrangements of, where possible, equivalent or higher quality than those specified in the contract, for the continuation of the package, including where the traveller’s return to the place of departure is agreed. (9) Where the organiser offers proposed alternative arrangements which result in a package of lower quality than that specified in the package travel contract, the organiser must grant the traveller an appropriate price reduction. (10) The traveller may reject the proposed alternative arrangements offered under paragraph (8) only if— (a)they are not comparable to the arrangements which were agreed in the package travel contract; or (b)the price reduction granted is inadequate. (11) Where— (a)a lack of conformity substantially affects the performance of the package; and (b)the organiser fails to remedy the lack of conformity within the reasonable period, the traveller may terminate the package travel contract without paying a termination fee and, where appropriate, is entitled to a price reduction, or compensation for damages, or both, in accordance with regulation 16. (12) If— (a)the organiser is unable to make alternative arrangements, or (b)the traveller rejects the proposed alternative arrangements in accordance with paragraph (10), the traveller is, where appropriate, entitled to a price reduction, or compensation for damages, or both, in accordance with regulation 16 without terminating the package travel contract. (13) If the package includes the carriage of passengers, the organiser must, in the cases referred to in paragraphs (11) and (12), also provide repatriation of the traveller with equivalent transport without undue delay and at no extra cost to the traveller. (14) Where the organiser is unable to ensure the traveller’s return as agreed in the package travel contract because of unavoidable and extraordinary circumstances, the organiser must bear the cost of necessary accommodation, if possible of equivalent category— (a)for a period not exceeding 3 nights per traveller; or (b)where a different period is specified in the Union passenger rights legislation applicable to the relevant means of transport for the traveller’s return, for the period specified in that legislation. (15) The limitation of costs referred to in paragraph (14) does not apply to persons with reduced mobility as defined in point (a) of Article 2 of Regulation (EC) No 1107/2006 of the European Parliament and of the Council, concerning the rights of disabled persons and persons with reduced mobility when travelling by air(1) and any person accompanying them, pregnant women and unaccompanied minors, as well as persons in need of specific medical assistance, provided that the organiser has been notified of their particular needs at least 48 hours before the start of the package. (16) The organiser’s liability under paragraph (14) may not be limited by reason of unavoidable and extraordinary circumstances if the relevant transport provider may not rely on such circumstances under the applicable Union passenger rights legislation.

Assume the return flight similarly delayed and so another plane load to compensate at €600 pp. Doesn’t seem a sensible way to run an airline.

No payouts - flights took off with less than 3 hours delays and will probably make up an hour on return flight with tailwinds

Suggest you avoid last week of March as that will be first week of School Easter holiday.

We parked there in August on a 2 week Britannia cruise. Only paid £5 per day but note above that it’s now £6. You park on the higher levels and there are plenty of spaces. I dropped my wife off at the cruise terminal with the cases and then drove to West Quay, parked and walked back.

Just watching this video of the events of yesterday

P&O should really have taken passengers to local hotels ( if any available) rather than dumping them at the airport. It looks like some passengers were kept on board but that impacted on those on board as the sailing was then delayed and a port cancelled.

It is Maleth who are liable but clearly P&O must have been aware as to what was going on. Passenger rights : https://www.caa.co.uk/passengers/resolving-travel-problems/delays-and-cancellations/delays/

Sounds absolutely dreadful. Hope everyone claims against the airline for travel delay compensation.