Mike, I just received the same type of response from them today. I was hoping to book a Rome tour with them after our cruise ended. They would pick us up at our hotel for the day, like you the cost was considerably higher as it was a private tour. We do have 3 tours booked with them for our cruise in September and the communication has been excellent. Sadly, the cost of the Rome tour is considerably more than we are willing to pay so may be on our own! is your cruise in the near furores? If not, you could post in your ships Roll Call to see if other passengers are interested in the same tour? Our 3 tours with them were all from posts in our ship Roll Call. Our Rome tour would be after we had disembarked so no opportunity to book with fellow passengers.