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Doc Tom

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  1. A heads up: Dollar/Thrifty car rentals claims to have an office one block from the cruise port. That office closed a year ago. They will still take your online reservation saying you a car will be waiting for you at their "cruise port office". But they no longer have a cruise port office. Their cars are only at the airport, they offer no shuttle service, and when you call them (stranded at the port) they will tell you must find your own way to the airport if they have any cars available. "Cayman Auto Rentals" went above & beyond to save our day.
  2. Just off the Dawn 16 Feb 2020. The spreadsheet is accurate. Smoking allowed in small open-air area starboard side of Bimini Bar on deck 14 (always crowded, can be very windy). Also allowed in entire casino when casino is open. And staff rarely objected to cigarettes in Cigar Bar. Clearly there were more smokers than the designated areas could accommodate but staff were not unreasonable.
  3. That all sounds wonderful. I won't let my bad experience with the pre-cruise concierge sour my mood. Thanks you TravelBirds!
  4. Thanks stefmaia. I will do exactly what you say. I'm getting excited again!
  5. gizfish --- Very very good to know. I would have stood in that long line. I'm liking the sound of the Haven experience better with each reply. Thank you so much.
  6. Thanks NLH Arizona. I'll give them a call -- can't do any harm. Appreciate the good idea.
  7. Thanks Two Wheels Only. I'm slowly feeling better about our decision to try the Haven. I appreciate your reassurances.
  8. Greenpea2, I'm trying not to let this pre-cruise concierge fiasco spoil my mood for the cruise. It's good to hear you have found them useless too. I'll do as you suggest. Thank you.
  9. Thanks david_sobe. The pre-cruise concierge fiasco is/was definitely getting into my head and souring my entire outlook. I appreciate you pulling me back aboard. I will follow your advice and talk face-to-face with our concierge as soon as onboard. One more question if you don't mind: How will I know which concierge is assigned to our suite and how do I locate him/her immediately upon boarding? Thanks so much.
  10. Hi shoh515, I just checked my reservations online and on the confirmation PDF. Both say party size of 1. Thanks anyway.
  11. For the first time ever we booked a Haven suite for our upcoming cruise. The NCL promo information describes the pre-cruise concierge who "will fulfill your every wish from reservations to special pillows." I was excited but in the end I was let down. I emailed the Pre-Cruise Concierge simply asking for (a) 4 dinner reservations for two and (b) emptying out of the mini-frig. Three weeks later "Victoria" responded to say she had made 2 of the requested dinner reservations -- but she only made those for one person. And she said she couldn't do anything about emptying the mini-frig, so we shoul
  12. Hi Turtles, Like you I was told in the casino that I could not draw against nonrefundable OBC. Shortly thereafter, I stopped at the purser's desk and asked the same question. The gentleman added up my refundable plus my nonrefundable OBC and gave me the total in cash. I'm pretty sure in my case he was "violating" published NCL rules, but it is worth a try. Good luck.
  13. No place to smoke = possible mutiny! You're right -- they didn't think it through.
  14. Thanks roger001. I'll send them another message!
  15. I've emailed " NorwegianConciergeDesk@ncl.com" about one week ago with a few minor requests for our suite on an upcoming Dawn sailing. I haven't received a reply. Is this normal? Does the concierge desk reply to our emails? Thanks.
  16. Thanks Smong. On the Dawn is the only other smoking area Forward Port - Deck 14 near the Bimini Bar? Thx.
  17. I believe it is located near Magnums Champagne and Wine Bar on deck 6. However, please call NCL to verify before you book.
  18. I believe it is located near Magnums Champagne and Wine Bar on deck 6. However, please call NCL to verify before you book.
  19. I didn't know about these Cayman-based franchises' websites. We'll be booking with the Dollar/Thrifty company at Balboa Beach -- a very easy walk from the port. Wonderful insight! @bookbabe -- Thank you, thank you, thank you.
  20. Arriving at George Town in February 2020 and need a car. My old favorite car rental company, Cayman Auto Rentals, now only accepts reservations 30 days in advance. But, in order to make other reservations, I need a confirmed one-day car reservation earlier than 30 days ahead. The chains (Budget, Hertz, Alamo) are all showing a 3-day minimum rental period for February. Andy's Auto Rentals has one-day rentals and takes reservations 6 months ahead but their Google & Tripadvisor reviews aren't good. That seems to leave me with only Marshall's Rent-a-Car (unless you have other suggestions).
  21. I just booked a suite (SC) on the Dawn but it is already inside the 120 dining reservation window. So there are few, if any, desirable times still available at the specialty restaurants. Will the onboard concierge be able to help us out? Or will we be dining at 9:30 each night? Appreciate your insights.
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