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Lazy Lakes

Members
  • Content Count

    37
  • Joined

About Lazy Lakes

  • Rank
    Cool Cruiser

About Me

  • Location
    Southern Ontario Canada
  • Favorite Cruise Line(s)
    Holland America
  • Favorite Cruise Destination Or Port of Call
    Amazone river / New Zealand tied

Recent Profile Visitors

85 profile views
  1. I also was on this cruise and booked it last minute as the "bigger ship"" had not sold out. Also i agree with some of your points. But the Captain Bart Vaartjes was great kept us informed, stood outside when we came into ports and on the last day bid us farewell. But the cruise director was worse then the one on the Maasdam in June 2019. It might work on a 7 day cruise but a 35 day cruise with only 160 who were less then 4 star it did not work we were expecting more of the cruise director. HAL sure has changed in the last 20 years and not for the better, it is like NCL 20 years ago. Good luck with getting Orlando to get back to you. Never heard back from him. Or the mariners department or the custom service people.
  2. I have send the information on last minute cruises less then 2 weeks and got the share benefit. You have to fax it. I check up to make sure it is applied . When you book a back to back try to book it separate if it is cheaper to do so, otherwise you get only one credit instead of 2.
  3. FYI After some people did not like the service you can now upgrade to club Orange They are rolling it out in October on all ships. CNW Group Popular premium amenities program adds new benefits, including stateroom upgrades when Club Orange is purchased Holland America Line's popular new Club Orange premium amenities program will be available on all ships in the fleet by Oct. 2019. Currently on nine ships, Club Orange gives guests an additional level of luxury and service with priority access, exclusive amenities and special events. Club Orange is available to purchase for a limited number of non-suite staterooms on each sailing, and features stateroom upgrades within the category booked and a special "Captain's Choice" onboard event. Guests in Neptune and Pinnacle suites will also receive all of the benefits of Club Orange at no additional charge (excluding the stateroom upgrade and onboard event). All Club Orange guests are privy to extra privileges -- from a private dining venue to priority services and a dedicated concierge hotline. "Club Orange is fast becoming a favorite on board with its exclusive services like priority access and private dining, so we're pleased to expand this program fleet wide so even more guests can take advantage of the benefits," said Orlando Ashford, president of Holland America Line. "Club Orange is an exceptional value and our guests appreciate how much the extra touches and services enhance their cruise experience. And with the newly added stateroom upgrade and special event for guests purchasing the program, the value is even greater." New Amenities for Club OrangeGuests who purchase Club Orange will receive an upgrade within the booked category to the best available stateroom. The upgrade will be based on availability at the time of Club Orange purchase. Also new to the program is a "Captain's Choice" event that takes place during the cruise, also exclusively for guests who purchase Club Orange. The event could be one of several planned special experiences that may include a behind the scenes hotel department tour, exclusive pre-opening shopping access, private coffee chat with Music Walk musicians and cast members and more. Priority AccessAmenities that come with the exclusive Club Orange program include priority check-in and disembarkation, priority tender service and priority alternative restaurant reservations made on board. Club Orange guests also have a dedicated line at Guest Services and the shore excursion desk, as well as a dedicated concierge hotline on board for dining reservations, tour assistance, general questions and support. Private Dining For most of the fleet, a dedicated section of the dining room will be designated for use by Club Orange guests for breakfast and dinner. On Koningsdam and Nieuw Statendam, a separate Club Orange restaurant is open every day for breakfast and dinner. The venue serves the same menu featured in Pinnacle Grill for breakfast and the dining room for dinner. Menus on all ships will feature additional daily dishes exclusive to Club Orange. Additional benefits to Club Orange members include an enhanced in-stateroom à la carte breakfast dining menu with complimentary premium selections such as steak and eggs or smoked salmon Benedict, a welcome glass of sparkling wine at dinner on embarkation day, premium bathrobe for use in stateroom (and available for purchase and monogramming), and an exclusive Club Orange tote bag. The cost of Club Orange is $35 per person per day on Nieuw Statendam and Koningsdam and $25 per person per day on all others ships. The first and second guest in the same stateroom are both required to purchase the program. There is no additional charge for third and fourth guests in the same stateroom. Club Orange must be purchased prior to cruise departure and is not available for purchase on board. Once a guest has booked their cruise, they or their travel advisor can add Club Orange by contacting Holland America Line Ship Inventory at 1-888-628-8107 or 206-626-7381.
  4. Bought the transfer from HAL $ 35 Canadian. See you next week LOL:cool:
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