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Maikell

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  1. MSC Cruises is extending the pause of its cruise operation through May 29. (for the canncelation- or compensation policy by MSC Cruises, please contact the office of MSC Cruises in your country.) Due to the Covid-19 pandemic, MSC Cruises is extending its operations pause from April 30 for another month. In a statement MSC Cruises said: “As governments across the globe have since further strengthened ashore public health and safety measures to protect local populations and contain the further spread of the virus, today’s decision by MSC Cruises to further extend this extraordinary measure aims to mirror and further support the effectiveness of such efforts.” “MSC Cruises is working tirelessly with all guests and their travel agents to address the impact of this necessary decision to their bookings on our ships up to May 29 and it is genuinely sorry for the inconvenience that this will cause them. By announcing this now, the company intends to provide travel agents and guests who are booked on affected sailings with as much time as possible to move their booking to a future cruise.”
  2. MSC Cruises is extending the pause of its cruise operation through May 29. (The compensation for EU guests will be extended trough may 29 as mentioned in the post above.) Due to the Covid-19 pandemic, MSC Cruises is extending its operations pause from April 30 for another month. In a statement MSC Cruises said: “As governments across the globe have since further strengthened ashore public health and safety measures to protect local populations and contain the further spread of the virus, today’s decision by MSC Cruises to further extend this extraordinary measure aims to mirror and further support the effectiveness of such efforts.” “MSC Cruises is working tirelessly with all guests and their travel agents to address the impact of this necessary decision to their bookings on our ships up to May 29 and it is genuinely sorry for the inconvenience that this will cause them. By announcing this now, the company intends to provide travel agents and guests who are booked on affected sailings with as much time as possible to move their booking to a future cruise.”
  3. @sidari @JP82 Shipbuilder Fincantieri has stopped all its construction activities in the various shipyards until the end of April. This is to protect all personnel and hired companies against the Corona virus. The planning is now focused on returning to work on April 30 to phase out various cruise ships. Currently the next ships are under construction at Fincantieri: - Silver Moon (ready for delivery) - Enchanted Princess (delivery June 2020) - Costa Firenze (delivery October 2020) - MSC Seashore (delivery May 2021) - Ryndam (delivery October 2021) The shipyard is confident that work can be restarted after this period: ’’The delivery of the various ships will not be delayed. Thats because we have a wide time frame for the construction of the ships.’’ according to Fincantieri.
  4. ***COMPENSATION ARRANGEMENTS COVID-19 PANDEMIC*** COMPENSATION FOR EUROPEAN GUESTS WILL BE AS FOLLOWED: For canceled cruises as mentioned in our cruise and route updates we offer our guests: a voucher with the value of the paid cruise fare, which can be redeemed on any future cruise from 2020 to the end of 2021 plus an onboard credit that can be spent on the future cruise: - a maximum of € 100 per cabin for canceled cruises up to and including 6 nights - a maximum of € 200 per cabin for canceled cruises of 7 nights or longer - Between € 200 (minimum 7 nights) and € 400 (minimum 21 nights) per cabin, depending on the specific canceled MSC Grand Voyages For more information, please contact MSC Cruises, your travel agency or cruise specialist.
  5. To share information and discuss booking and other questions pertinent to MSC operations and policies in the EU.
  6. We will not print the photos on board but just want to have them digital online and print it at home. The question is how strictley they handle the rules? 1. Can i get photo's taken with me and someone else of my party in the picture? 2. Is it also possible that others of my party take pictures alone on my digital package by just scanning my photocard? Thanks for the answer in advance!
  7. Hello there cruisers, I would like to purchase an all-inclusive digital photo package for my upcoming cruise. I have read that this is only valid for the travelers in my cabin. And not for travelers from my party in another cabin. How strictley this is handled? Is it possible to take a picture of all of them in the package, as long as someone from my cabin is also in the picture? This is not really made clear to me on the website. I hope you have an answer to my question.
  8. It does not matter that the treat is two years old, the question is accurate: If someone is sailing with you in a different cabin they forced the whole party to purchase the same drink package to prevent sharing; The package must be booked by all guests occupying the same cabin, or travelling together and wishing to eat at the same table, including minors who must book the Child version of the package. Thats the policy MSC cruises have on the packages. There is no other way arround... ...And if you don't like that specific rules because they force you, there are plenty of cruiselines that have a other policy or make it easy for you to cheat, with MSC cruises you just can't.
  9. Thats not, the easy drink package for European sailings covers up to 6 euro.
  10. Don't be disappointed. The Meraviglia Lounge is smaller then the Haven Lounge but there is a lot of dancing in here. Do not forget to visit de Carrousel Lounge arround eleven at night, it will be open at some nights for dancing after the Cirque Shows. And last but not least... The Galleria Party's are filled with dancing. The Meraviglia is full of activities so just enjoy. As said before the Studio Lounge is a karaokebar but they also do trivia here as also in the Pub in combination with live music. The Sky lounge is 21+ and a more jazzy style lounge, with less dancing. To mention your question about the roomservice on a fantastica cabin: Only breakfast is free of charge and free of delivery. There is a menu on your cabin with more choises but on a additional fee.
  11. Thats correct, but the last vouchers where only sold for sailings in 2019. If you have leftover vouchers then they are worthless now. If you wanted to use leftover vouchers in the past; that was only possible on the same ship and same itinerary that you had sailed. On the vouchers was a sequence number that corresponded to that particular sailing. There was no way to use your leftover vouchers on other ships or/and itinerary.
  12. In 2019 MSC stopped selling drink vouchers in connection with the introduction of the new drink packages. The transition period from the old drink packages to the new drink packages was in 2019. The vouchers could still be used throughout 2019, provided that the sequence numbers on the vouchers corresponded to the itinerary. In 2020, only the new drink packages will be sold and accepted.
  13. Hello there, How does it work at the Atmosphere Ice Cream Bar? Is the (Soft) Ice Cream at the Atmosphere bar for free with a easy package?
  14. I forget, just to make clear: At this time there is fixed dinning for Bella and Fantastica guests. Only Aurea guests dine with the 'my choise' option and assigned to one MDR, in this case the Panorama restaurant.
  15. The flexi dining options, as above (any time dinning) are old style. They did not work on the ships because they have several MDR, you was assigned to one restaurant on the time you like, but the guests did try al the MDR (they are the same menu, but lets give it try) guests did not clearly know how it works and the lines where huge. Well, i can tell it was a mess! So six monts after the release they sticked with the traditional early or late seating. And it is working, why change something that is good: Its like said before. You are assigned for late dinning. Early is somewhere between 17:00 - 19:00 and late somewhere between 20:00 - 22:00. The exact time and restaurant is on your cruisercard. It will be fixed so do not run late of your timeslot. There are several MDR on the Meraviglia, if you like to make a change (once) you can do that once on the ship and contact the Maitre'd. You can find him/her in the MDR you are assigned with in the late afternoon of embarkation day. In off season they make a change for sure. On high season it will be much harder because the ship will be fully booked most of the time. You can give it a try anyway. Good luck!
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