Yes, appearenty the case since each guest has their own folio number regardless of where they stay, who is paying the bill, etc.
I understand the app can be installed on multiple devices and logged in off-board. I have it on my iPhone and iPad. However, on board, I can’t use the chat feature of the Hub app on both of my devices at the same time.
My God I didn’t realize until now, but as a forum where people come to get information from “experts”, this place really does a disservice to people. I give up.