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About jonburge412

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  1. They moved it to 13th floor. No rooms underneath it
  2. They moved the smoking section. Took care of 70% of the noise. We still hear once in a week hike but I applaud the effort. I agree with everyone that I should have researched better. However when you book an expensive suite you should be able to assume that it will not be in a noisy cabin.
  3. Hotel manager is "working on it". All they have to do is move smoking section elsewhere. I don't blame smokers. Ncl should not have people congregating over any room at all hours, let alone a suite. Poor planning.
  4. I am currently on the Norwegian Jewel family suite room 11530. This is a 20000 dollar suite for six people 13 day Southeast Asia cruise. They put this suite on the 11th floor under the pool area that they designated as a smoking area (pool is on 12th floor). Day and night can hear scraping noise as people moving furniture above. Can’t sleep in or sleep at night. Called concierge manny times but can’t stop the noise. Stay away from this room at all costs. I will probably just change cruise lines after this!
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