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About frogdream

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  1. Thank you all for your comments! As soon as I saw these charges during the cruise I spent a long time on line twice with Guest Services trying to understand and straighten them out. The first time I was assured it would be corrected by that evening and I would see it on my charges, the second time I was told it couldn't be corrected until we were back in NY port at the end of the cruise. I asked what I needed to do to make that happen and was assured that I didn't need to do anything, the rep told me she sent a message and it would be taken care of. I just wouldn't see anything until afterward
  2. When we boarded the ship we went to O'Sheehan's Bar for a couple of drinks while waiting for staterooms to be ready. We ordered 2 Bloody Mary's (we did not request a particular brand of vodka) we were not given anything to sign to charge to the room, only the room card (we didn't know then that we should have been presented with a bill to sign), then we ordered 2 more. Later we saw that the first 2 cost us $45, and the second 2 $25. We had ordered exactly the same drinks, again premium vodka was never mentioned by us or the bartender. When I enquired at client services later in the day, I was
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