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Everything posted by shadow1972

  1. PROVE THE NOROVIRUS OR STFU. And don't delete this post like you did the previous one where you couldn't prove it.
  2. I can also confirm that the compensation was quite good. A little long for the actual refund to appear, but they did say 7-10 business days and mine just came through today. The credits showed up last Friday. Considering the number of guests compensated, totally understandable on the turnaround time.
  3. I find it funny that nowhere have I seen anyone complain about being ill during this voyage. Can you show me the reference materials that you are consulting regarding your baseless claim of Norovirus?
  4. To the best of my knowledge, she's still in Barcelona. She went out on a test run last night, did a couple of loops and returned to port. I heard she got up to 23 knots...but I haven't confirmed that.
  5. We all can be depending on the situation 🙂 I just don't appreciate people trying to minimize other people's emotions. We're allowed to feel the way we feel. For some, this cruise was a honeymoon, or a long awaited bucket list item. For others, it may have been a run-of-the-mill vacation in the Mediterranean. Some people used up their entire year's worth of vacation time only to find out they now can't go. So saying "devastated"...yeah...I get it. No, it's not the same devastation as terminal cancer, but why does it have to be one or the other? We are complex beings with complex emotions. That was the point I was trying to make.
  6. No, it wasn't a direct response to you. It was just a general comment.
  7. Begin rant~ Why do people enjoy being argumentative? Not everyone deals with adversity in the same way. Some people may be comfortable searching last minute for accommodations (in a foreign country, out of their element/comfort zone) and making the best of a bad situation, while others may in fact be, yes, "devastated". Get over it. No need to be nasty or rude or comment on peoples actions/reactions and shame them for feeling the way they do. Let's just be kind, compassionate human beings and be good to each other. ~end rant.
  8. I don't know about the FB posts, but I CAN confirm that a full refund was applied, AND 100% future cruise certificate was given. In fact, I've already applied it to my upcoming cruise on the 21st. The coupon literally showed up in my account today (you have to call NCL to check/book). As far as the $300 goes, that's a claim that will need to be submitted after the cruise (at least that's my understanding).
  9. Unfortunately, nowhere. And I'm not being a jerk. I've been on the phone with NCL on and off for 3 days now. Nobody knows anything (or at least their not saying anything), and to try to talk to a supervisor can take over 20 minutes if you're lucky...or...none are available.
  10. I believe they're getting either a 50% refund or 50% of their fare applied to a future credit...can't remember which one. I think it's the refund.
  11. That's interesting. I had the exact same experience on the Spirit last summer. In addition to that, our cabin had this odor of raw sewage every day. We complained about it and after 3 attempts of fixing it, their solution was to pour deodorizer down our drain every day. That ship needs to be decommissioned! We weren't going to cruise with NCL again, but we had a credit with them that we needed to use.
  12. As I explained to you already, it was a comment that was made under anger and frustration. If you CHOOSE to take it as a complaint, so be it. No need to go back and forth. I have explained the intent of my OP; let's put it to bed. Thank you for your well wishes.
  13. AS the OP here, that was NOT my major complaint. In fact, the OP was not a complaint. It was a notification to other cruisers followed by an editorial comment if you will as I was rather upset, angry, and frustrated. Thank you for assuming that my OP was a complaint. Enjoy your day.
  14. And let's not forget about budget. Some travelers may have very little room left on their credit cards after booking this trip. It could take up to 7 days for the refund to occur.
  15. Forgive me for using a period instead of a question mark. I thought that by saying "how big is...." implied the question. My apologies if that was unclear.
  16. Thank you SO MUCH for explaining that to me. I would never have guessed that a floating hotel would be more complicated than my Toyota Corrola. And just to be clear, that was sarcasm in return. My point was that cruise ships have redundancies...at least that's what they keep highlighting during episodes of "Mighty Ships". I was just commenting that it had to be a very serious problem that they can't get it fixed in 2 or 3 days. Oh...and clearly you've NEVER been upset or frustrated over a ruined vacation...so thanks so much for the empathy.
  17. Why did you feel the need to comment on this?
  18. Oh no! So sorry!!! It's gearing up to be the vacation from hell! 😞
  19. Sorry to hear this!! Any inside information you can share with us about the issue?
  20. Sorry to hear this!!! Are you in Rome? Can you maybe go to the pier and see if an NCL agent can assist you?
  21. 😞 Sorry to hear this! Well...since you're getting the amount refunded, and already have the time off, what about a holiday in Rome (or surrounding area)? Make lemonade out of lemons! Or maybe a different cruise line with similar dates?
  22. Totally understand! Are your dates flexible? Given the above post, we're looking at an 11-day Greek Isles & Italy from Rome now on July 21 aboard the Jade.
  23. This just in: The following notice contains important information regarding Norwegian Pearl's upcoming 13-day Greek Isles and Italy sailing departing from Rome on July 5, 2019. Dear Valued Guests and Travel Partners, Due to an unforeseen mechanical issue, we regret to inform you that Norwegian Pearl's upcoming Greek Isles and Italy sailing from Rome on July 5, 2019, has been cancelled. We sincerely apologize for the inconvenience and disappointment this unanticipated situation has caused and appreciate your patience and understanding. A full refund for the sailing, less any travel protection premium, as well as any pre-booked shore excursions through Norwegian Cruise Line, will be automatically refunded to your original form of payment. Please allow up to 7 business days for the refund to be reflected. We understand the disappointment this unexpected situation has caused, and to demonstrate our gratitude for your patience, we will be extending a 100% future cruise credit of the cruise fare paid as well as covering airline change fees of up to $300 per person. Again, we apologize for this inconvenience and thank you for your continued loyalty. We look forward to welcoming you aboard one of our beautiful ships soon to provide you with an exceptional vacation experience.
  24. Agreed. what I don't get is how big is this problem that you can't get it fixed in 3 days.
  25. Sorry to hear that. We're scheduled to fly out on Thursday. Trying to figure out what to do with the flight now.
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