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rwmartin

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  • Posts

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About Me

  • Location
    Philadelphia, PA
  • Interests
    Cruising, Reading, Hanging with the Family
  • Favorite Cruise Line(s)
    NCL
  • Favorite Cruise Destination Or Port of Call
    Antigua

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  1. I agree. Sitting in a hot tub when it freezing outside is the best! If it’s snowing too, it’s even better.
  2. There is no good reason why your FCC hasn’t been credited to you by now. I work in IT and suspect there’s a computer issue with your FCC specifically that everyone you’ve spoken to thinks will mysteriously fix itself. That can happen but if it hasn’t by now, it’s not going to. You need someone to actually look into what’s wrong with your specific FCC. A few thoughts to get them moving on it: 1. One of the cruise vloggers mentioned a case the other day where a couple reported their cruise line to their state’s attorney general. The attorney general’s office actually got involved and got their money back. So, if RCI’s delay is covered by your state’s consumer protection laws, that might be worth pursuing. 2. You might also try a letter to the president of RCI or posting something on his Instagram, etc. 3. Finally, have you asked for a supervisor and that person’s supervisor and on up? I used to work in customer service many years ago and there were things supervisors knew how to do in the software or information they had that the front line reps didn’t. So, ask for a supervisor and if they can’t help, ask for their supervisor. Don’t let them just transfer you. Get the next person’s name and direct number in case you get “disconnected.” Believe me. Some reps will hang up on you. Hope these ideas help.
  3. I can see how you could have missed this. Telling you which restaurants you can get breakfast at on the last day is not quite the same as telling you that you can’t get room service. Regardless, I’m not sure why they just took the room service order and didn’t tell you. Sure, it was probably the middle of the night, but at least they could have slid a note under your door.
  4. Good morning! My wife and I were booked on a 14 day cruise in November 2020 to celebrate our 25th anniversary. Of course, it was cancelled due to Covid. I booked a make-up cruise this week - 7 day western Caribbean on the Liberty of the Seas out of Galveston in January 2022. I figure better late than never. We’ve done 3 cruises with another line, so we’re not new to cruising. But this will be our first Royal Caribbean cruise. What tips and tricks can the seasoned RCCL cruisers give us about Royal Caribbean and/or Liberty of the Seas to help make this a great and memorable cruise? Thanks!
  5. I'm hearing a resounding "YES!" from everyone. Thanks for everyone's feedback and suggestions for making a M&G worthwhile. I'm going to go join my roll call now. Thanks again!
  6. My wife and I will be going on our 4th cruise in the fall. I discovered CruiseCritic since our last cruise (nearly 10 years ago) and I enjoy reading the boards. We enjoy meeting people and have gotten to know some people, by chance, on previous cruises and ended up going to dinner together or meeting for the show on one or two nights. So, I'm interested in the Meet and Greets, but I'm wondering if my wife and I will fit in. We're in our late 40s and we will have been married 25 years when we go on the cruise. Based upon your experience at Meet and Greets you've attended on NCL ships, will we fit in? Will there be other people our age and with our limited cruising experience? Or will it be mostly retired folks who are Platinum with lots of cruising experience? I'm a bit of an introvert in new situations, so, I'm just wondering what to expect. Thanks for sharing your experience!
  7. We did the bridge tour 20 years ago on the Norwegian Dream. It was very cool and we've gone to the bridge viewing area on every cruise since. I'd like to do the BTS tour on our cruise in the fall, but I'm not Platinum. Is it worth the $79 if you have to pay for it? I've seen videos on YouTube. Am I going to see anything those videos don't show? Thanks!
  8. My son just got his first passport. Took only two weeks. So, if you’d feel better having them, you should have time. But the others and NCL are correct. If you’re leaving from and returning to the U.S., you’ll be ok with just the birth certificates for most ports on a closed loop cruise. There’s one port in the Caribbean that’s now requiring a passport but I don’t remember which port it is.
  9. You’re right but the ones I saw were saying you can get Lactaid milk, such as for cereal. But they didn’t talk about whether the kitchens would make the regular dishes that were on the regular menu for everyone but use lactose free ingredients. For example, if a dish with a cream sauce was on the regular menu or mac and cheese was on the regular menu, would the kitchen make that same dish for me but use lactose free ingredients. I hope that clarifies how my question is different than the posts I’ve seen. Thanks!
  10. I did a search and found many posts but I did not see any that addressed my specific question. If anyone has firsthand experience with my specific question, I would be interested in hearing from you. Thanks!
  11. Hello! I've seen a lot of posts about the Access Desk that helps folks with allergies. It sounds like NCL has it together in this area. My issue, though, is lactose intolerance and not an allergy. So, unlike a shellfish or peanut allergy where the food needs to be avoided altogether, I just need mine prepared differently - with lactose free milk or other lactose free dairy products. In my house, for example, I eat all kinds of dishes with dairy. We just always have lactose free milk on hand for cooking, lactose free ice cream in the freezer, and even lactose free cheese for mac and cheese. (BTW - All Cabot brand cheese is naturally aged and, therefore, lactose free.) My question then is this - will NCL prepare a regular dish which includes dairy but substitute lactose free milk or other lactose free dairy products so that I can enjoy it? I know I can avoid dishes with dairy altogether, but since there's an alternative way to prepare the same dishes, I'd rather enjoy the dishes I want, just prepared with lactose free milk or products. I know I can contact the Access Desk at NCL, but I wanted to see if anyone else has first-hand experience and, if so, if they had any pointers. Thanks!
  12. Lots of great info and ideas. Thanks so much. Quick follow-up on the NCL laundry service. I saw in one reply here and mentioned in other posts that NCL washes everything in hot water. Is that based upon what’s on the laundry order form or some statement from NCL? I wash very little in hot water and the comments about NCL washing everything in hot water is why I’m asking about washing clothes myself. So, just wondering if this is really true or just a perpetuated rumor that hasn’t actually been substantiated? Thanks!
  13. Hello. I've seen topics about the laundry service NCL offers and about the specials and tips for getting everything into the bag without it ripping. I've also read some of the horror stories (though rare) of clothes being ruined or lost. I don't think I've seen a topic on doing your own laundry in your cabin bathroom, though. My wife and I will be on a 14 day Caribbean cruise next year plus a couple days in Tampa pre-cruise. We don't want to pack 2+ weeks of clothes, but we also don't want to wear the same clothes multiple days. So, besides the laundry service, I'm wondering what folks may have done on a longer cruise to ensure they had clean clothes. Has anyone just washed a few items themselves in the sink in their cabin bathroom and hung them up to dry? If so, what do you take for detergent? Any special tips you can give? Thank you!
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