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About HJean

  • Rank
    Cool Cruiser

About Me

  • Location
    New Zealand
  • Interests
    Reading, petanque, gardening, good food and wine
  • Favorite Cruise Line(s)
    First one
  • Favorite Cruise Destination Or Port of Call
    Not applicable

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  1. My NZ TA told us late last week that the NZ agent for Cunard had received a bunch of refunds from the Australian agent who does the refunds by cheque which have to be cleared here. Ours wasn't amongst it. Soooo, don't know why, maybe it's "they are making a lot of noise, lets put them at the back of the queue?" Or who knows. So we are still waiting. Contacted the Australian agent directly couple of weeks ago, usual story, we are processing refunds, sorry for the delay.
  2. Just wondering if anyone has their refund from Cunard yet? Our Japan to Vancouver cruise was cancelled way earlier in the year and nothing yet. Our TA keeps asking the local NZ agent who then refers to the Australian agent. Has anyone had any success?
  3. Hi, we were t have been on the Yokohama to Vancouver May 15. Was to have been the first time ocean cruise. Hopefully it will happen again! We live in Southern New Zealand and currently not driving around, essential travel only and staying home except for walks. When you meet people you stay 2 metres apart. Coping, because one has to. Regarding refunds on Cunard, has anyone received theirs yet. Travel agent has been working on it for well over a month but nothing. Trip in Japan prior to cruise, nothing yet either. Frustrating, I understand TAgents are having a bad time, but 6 weeks waiting alre
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