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Everything posted by Atgatsea

  1. Special thanks to PhilBenz and JCopp for contacting the reporter!
  2. I did read it...with both eyes open. I noticed how they cite the closure of Vietnam as a significant change. That’s it? Their statement says a lot but what it says much more in what is not said. Why would 1 change necessitate a cancellation? Oh...that’s right...this was the second major change already. The letter doesn’t mention having already altered the itinerary when changed the embarkation port from Hong Kong to Singapore. The letter doesn’t mention the social media backlash they are receiving outside of Cruise Critic which includes numerous bad news stories. It also doesn’t mentio
  3. To the group - there are several other threads on Cruise Critic where cruisers are encouraged to share their thoughts and experiences with NCL. I have started posting and encourage others to do the same so that unsuspecting people know, at least, NCL’s nature and their priorities.
  4. I have cruised 7 times and found myself asking the same question. For my eight cruise, my wife and I booked the Norwegian Jade on 2/17 for a cruise in Asia. Thus far my NCL experience has been terrible. Most other cruise operators canceled citing the risks to the health and safety of the passengers and crew. Not NCL. They insisted on sailing during the Coronavirus situation and told us we would lose our money if we chose not to sail. They have been arrogant, unresponsive, and have lied about what is happening on the Jade now and on 2/17. I would be remissed if I did not share my unpleas
  5. My number is NEVER! Is anyone on this thread aware of the current situation on the Jade? check it out for yourselves: https://www.kentonline.co.uk/medway/news/dads-fears-for-son-on-coronavirus-cruise-222070/ NCL has been lying, withholding, and bullying its customers in an attempt to profit during the Coronavirus crisis. Check out some of the other threads on Cruise Critic about NCL and then ask yourselves whether this is a company you want to continue doing business with. I was booked in the 2/17 sailing which was only canceled earlier this afternoon and I will never s
  6. My hope is they do right by everyone, including the people on the 2/6 and 2/17 sailings as well as take care of those impacted by the cancellations on the Spirit.
  7. They would have kept Vietnam on the itinerary and then invoked the clause stating they have the right to cancel, alter, substitute any port for any reason (again) while on the cruise and then told us to it was someone else’s fault.
  8. Getting information out of them is like pulling teeth. If they give you a hard time, try talking to the reporter who contacted this thread. Just because they caved on the 17th sailing doesn’t mean NCL won’t continue doing this to others.
  9. Continue putting pressure on them. They are still selling rooms! Contact the reporter who reached out to us, tweet them, tell your friends about their unscrupulous behavior.
  10. And let my hard-earned money go towards paying bonuses for Harry, Katty, et al? NCL offers nothing that Royal, Carnival, etc. don’t offer, too. I am with you: NCNCL (Never Cruise Norwegian Cruise Lies).
  11. Thanks to everyone for standing up for their values and for what is right. This never would have happened had we all not spoken up together but we forced them to acknowledge us and they blinked. Next time we book a cruise, let’s not forget how Norwegian Cruise Lies treated us throughout this ordeal and look at how other operators (Royal, Celebrity, etc.) treated their customers with respect. I wish I could ask Harry whether it was really worth it.
  12. FYI to all on the 2/27 - the fire sale has continued. It is now down to $461 pp. Looks like they still intend to sail.
  13. I wonder if the embarkation port change to Singapore plus no Vietnam is a “material” change? Who wants to bet NCL tries to force Cambodia (which has no virus-related travel restrictions in place and is allowing anyone to dock there) as a substitute?
  14. Norwegian Cruise Lies is abusing the terms and conditions of its contract. The provisions allowing for itinerary changes are meant for situations such as political unrest and natural disasters - not for use to force a foolhardy sailing because a bunch or arrogant and greedy executives cannot admit they are wrong. Notice how it is always someone else’s fault - the media is making a stir, Vietnam is being unreasonable, blah blah blah - which smacks of greed, immaturity, and narcissism.
  15. I sent an email to NCL’s CEO Harry Sommer this morning. Remarkably, he “responded” rather quickly at 4:52am with the email below. Notice the hubris - the media is creating a stir, Vietnam is unreasonable... This tells me the emperor definitely has no clothes! See below: Thank you for writing in. Our concerns about the virus for the Spirit voyages revolve around consumer expectations about the virus and not the virus itself. We recognize that the media has created quite a stir around this and the demand for travel to Asia was fallen as a result. We believe we have taken grea
  16. My guess is no - and also, judging by their actions, the new CEO and executive team were put in place for one reason and it is not the health and safety of the crew and passengers. Having been recently appointed, the new CEO will never admit to erring in judgment - especially this early in his reign - and will, instead, forge ahead as planned because any deviation will mean having to admit the emperor has no clothes. I am doing my best to tell the CEO he has no clothes but NCL is well insulated. But, I will not stop trying!
  17. NCL says the port is being unreasonable? They just got called out for a reckless decision and cannot accept they did something wrong. No doubt Vietnam will be off the list for the 2/17 sailing because it will have some of the same crew. They will be hearing from me again today with another demand for a refund due to a significantly altered (and diminished) itinerary. NCL still sailing is madness!
  18. Maybe NCL is playing chicken to get as many voluntary cancellations (forfeit refund/credit) so that they do not have to issue as many refunds should they cancel last minute.
  19. The Singapore current Jade passengers will return to is much different (and dangerous) than the one they left from.
  20. Well said - and how many of these insurance trolls have no skin in this game? Are they posting nonsense just to illicit reactions?
  21. I do know the point of this forum and it is not to troll! Diversion and digression are common debate tactics when you have no relevant support for your argument. Is that why you divert (insurance) and digress (norovirus) when neither are germane to this thread. What is your point? What are you trying to get across? It sounds like you are someone with no skin in game who is arguing for the sake of arguing and, in doing so, are rubbing salt in our wounds. I am sure your ego will force you have to have the last word...my only question will be whether that last word is “insurance” or “norovir
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