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Hawg11

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About Hawg11

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  1. UPDATE. I called yesterday which was my final day to cancel. I waited for a little over an hour on hold. The first thing I asked the representative was for a refund on my credit card. They put me on hold for a few more minutes and said that the money will be back on my card in 30-35 days., Minus about $100 which will be in FCC, because $50 was a gift card and I assume the other $50 was just non refundable. I didn't ask many questions, I'll probably end up never using the FCC. (I had a non refundable deposit) Now the part that I thought of after I got off the phone. That was too easy! Am I really going to get my refund? I have had similar experience during the swine flu situation and was told certain things to get me off the phone. I guess we will see in about a month, if I don't then I guess I'll have to fight with them then to try to just give me a lift and switch or something of the like since they lied... Sent from my Pixel 3a XL using Tapatalk
  2. I hope they let me switch the itinerary is different. Sent from my Pixel 3a XL using Tapatalk
  3. Except they aren't offering me a refund, they are offering me a FCC. I booked to be on Harmony of the Seas, next year that ship is sailing from Italy! I am not laying out $3500 now so I can cancel 48 hours before my cruise so I am able to get a refund. Cruise prices are more expensive for the same time next year so my FCC won't help me out of I have to come up with extra money. The whole situation is tough and the cruise lines are trying their best. But I think they should be offering CASH refunds. It's not their fault and it isn't my fault either. Sent from my Pixel 3a XL using Tapatalk
  4. Well then it is going to be real interesting to talk to them because I booked Royal Caribbean based off of the ship I was sailing on. I understand that the virus isn't their fault but they have to be more flexible. Also I think my cruise will be cancelled anyway, I just don't want to lay out the cash and take a chance it won't be. My cruise is basically 2 weeks out of the current no sail order Sent from my Pixel 3a XL using Tapatalk
  5. If it has to be same class ship. During the time frame I have to rebook, oasis is sailing from New Jersey on a 9 night cruise and Harmony is sailing from Italy. I don't think it's possible to match exactly. I have to call tomorrow and it will be interesting to see how they handle this. Sent from my Pixel 3a XL using Tapatalk
  6. So by type you mean number of Nights? My original cruise was on Harmony out of port Canaveral for 7 nights to western Caribbean. I want to do a 7 night eastern Caribbean cruise from Miami on symphony. Its roughly a $1700 more difference. Is this a possibility? Sent from my Pixel 3a XL using Tapatalk
  7. So, was the itinerary the same? Like western Caribbean? I am confused as to what has to be the same to have the lift and switch apply. There is a whole list of requirements, I didn't know if only one had to apply or not. Sent from my Pixel 3a XL using Tapatalk
  8. I have a non refundable deposit on Harmony of the Seas for an August 16 2020 sailing. I would like to be able to get similar pricing on the same ship next year. Do I have to call to "lift and switch"? Also it doesn't seem that the Harmony is doing the same itinerary next year, if I can't book the same ship which other shops offer similar activities. I was looking forward to Flowrider and Ultimate Abyss. Sent from my Pixel 3a XL using Tapatalk
  9. Well I said final payment was May 18th, I figured final payment was always due 3 months ahead. My cruise is August 16 Sent from my Pixel 3a XL using Tapatalk
  10. So my final payment date is upcoming on May 18th. Things will probably still be up in the air at that point and I'm not sure if I'm willing to cruise yet 3 months ahead of our departure. I don't want to pay and get a refund in FCC and I don't necessarily want to cancel all together. Can someone please tell me my options and if it may be possible to get the final payment date pushed back. Sent from my Pixel 3a XL using Tapatalk
  11. Have you not heard of using a gift card online? What about booking a Disney vacation? I have booked a Disney Vacation entirely online and paid using a gift card for the entire balance? Royal Caribbean is not Disney. If Cheesecake Factory can figure it out so should Royal Caribbean. Sent from my Pixel 3a XL using Tapatalk
  12. A few more questions.... The RC App only has my sailing information, when I click on it, it tells me to check back. (170+ days out). Will I eventually be able to add excursions and packages on the app or will I always have to use the website? No where does it say my room type ( I booked a Central Park balcony). I see people who have mentioned guarantees and knowing what level etc. Do I get that information closer to sailing? Sent from my Pixel 3a XL using Tapatalk
  13. Every large company "messes" with them. Consider every restaurant, store and vacation destination has them. In my opinion it's a huge miss and turn off. Sent from my Pixel 3a XL using Tapatalk
  14. Its asking for a serial number and authorization code. All I have is a card number, so I emailed them the card number. We will see, I purchased a small dollar amount to try out. If it works I'll go with a larger amount. I can't believe a huge company like Royal Caribbean makes it so difficult to use a gift card. It is beyond me. Sent from my Pixel 3a XL using Tapatalk
  15. Yes you were correct, my wife informed me we selected MTD. Sent from my Pixel 3a XL using Tapatalk
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