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About raytamt1

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    Previously- NCL
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  1. Not if they do a credit card chargeback. They never asked for the FCC either. They did ask for a refund though, even if it was after NCL's self made-up, after the contract agreement, "deadline", which does not exist in original contract. The original contract is all that matters. A party to a contract cannot make new beneficial rules after both parties agree to original terms. As long as you have never used the FCC to book another cruise, do the chargeback to your issuer, pointing out the contract terms in Paragraph 6(b), and it will be successful, just like mine. Do it now, before NCL declares bankruptcy, because then you will know for sure that you are stuck with a worthless FCC and out of thousand$.
  2. This is Guest Ticket Contract Paragraph 6(e) that SeaShark is referring to: (e) Compliance with Government Orders: The Carrier shall have the absolute right, without liability for compensation to the Guest of any kind, to comply with governmental orders, recommendations or directions, including but not limited to those pertaining to health, security, immigration, customs or safety. In the case of quarantine, the Guest agrees to bear all risks, losses and expenses caused thereby and will be charged for maintenance, payable day-by-day, if maintained on board the vessel for such period of quarantine. The Guest assumes all risks and losses occasioned by delay or detention howsoever arising. Costs connected with embarkation or debarkation of Guests and/or baggage and costs of transfer between vessel and shore as a result of the circumstances enumerated in this paragraph must be borne by the Guest. This paragraph provides protections for the Carrier from liability claims from their guests sailing on vessels forced to comply with government orders while sailing. As to what happens when a vessel does not sail at all on scheduled date, for any reason, was already covered two paragraphs earlier in Paragraph 6(b). Since it covered not sailing at all, for any reason, the issue is already covered. Nice try though.
  3. Tennessee law for condemned death row inmates "entitles" them the option to choose method of execution between lethal injection or electrocution prior to sentence being carried out. Inmates cannot simply refuse to choose one of the options to escape their inevitable "requirement". Are we there yet on that one? Paragraph 6(b) exists in a contract, that NCL wrote, and rewrote, to their maximum benefit from all angles. Any other part of that same contract that can somehow be spun into an "argument" against a no-brainer refund situation, does not get rid of NCL's problem that that paragraph 6(b) still exists, by means of their own writing. In any event that NCL created a self-made contradiction in their own drawn up contract, a push goes to the other party that had no part in drawing up the terms of the agreement.
  4. I don't know why you are injecting "required" into the language of the contract paragraph, thereon. But if I must have to explain it to you in terms of where "required" applies, Carrier is "required" to live up to the terms of contract Paragraph 6b, that they wrote, specifically, to have a clause to dodge refunding the entire passenger list in normal times if they could easily transfer passengers to another vessel. However, the clause only offers two options. Since the other one is no longer an option, Carrier's "entitlement" of options became the sole option, which became the "requirement" to give a freaking refund. Hope that chums the water for you SeaShark. Your move.
  5. "Entitled" to choose between one thing, or another, says that the Carrier is entitled to choose between substituting the vessel with another, or refunding fare paid. Apparently, NCL chose NOT to substitute vessel on scheduled sailing date. That only leaves one option, my friend.
  6. Contract reads: "If vessel does not sail on advertised or scheduled date for any reason, including the fault of the Carrier, the Guest agrees that the Carrier shall be entitled to substitute any other vessel or means of transportation, regardless of whether owned or operated by the Carrier, and to re-berth Guests thereon or, at the Carrier's option refund the fare paid or a pro rata portion thereof, without further liability for damages or losses of any kind whatsoever." there·on /T͟Heˈrän/ adverb 1.on or following from the thing just mentioned: The "thing just mentioned" is the contractual scheduled sailing date of the vessel that Carrier can substitute with another vessel. That was all it took for my successful chargeback. Sorry, but an FCC is anything but a "substitute vessel or means of transportation." Especially, if it misses the contractual sailing date.
  7. Whether they have proof of refund request, or not, does not matter! In my case, I admit I didn't request a refund during a short arbitrary window that NCL picked months after our initial ticket contract agreement. I admit I missed the window because it didn't matter. Again, Pargagraph 6(b) reads: "If vessel does not sail on advertised or scheduled date for any reason, including the fault of the Carrier, the Guest agrees that the Carrier shall be entitled to substitute any other vessel or means of transportation, regardless of whether owned or operated by the Carrier, and to re-berth Guests thereon or, at the Carrier's option refund the fare paid or a pro rata portion thereof, without further liability for damages or losses of any kind whatsoever." 1. Ship did not sail on scheduled date for any reason. 2. Carrier (NCL) did not substitute vessel with some other means of transportation on contracted sailing date. 3. The only other option for the Carrier, in accordance with our only written, mutually agreed-to contract, is a refund of fare paid without further liability or damages. Simple as that, folks.
  8. MSC Cruises says family denied reboarding after they broke COVID-19 'social bubble' https://news.yahoo.com/msc-cruises-says-family-denied-173348350.html Looks like the "cruise resumption" you are celebrating will short-lived. Cruising is just not feasible for now. If NCL survives at all, it won't cruise until later into 2021, at best.
  9. This was an excellent, helpful post from page 1 of this thread! The commissioner of the Federal Maritime Commission basically calls out NCL, and other cruise lines, on their unfair, unethical cash hoarding schemes. He calls for change to the regulations, which are put forward by his agency, to mandate refunds for cancelled cruises and shorten the time to process refunds. It's a long read, but he really calls out the B***-S***, and calls for immediate regulation change. As it relates to chargebacks, I would recommend that anyone that is stuck with unwanted FCCs requesting a chargeback through their credit card issuer to reference the FMC findings that you can find in the above .gov links.
  10. Forget NCL's after-the-fact, self-made refund policy. Take away NCL's control of the refund decision. Do a chargeback request, as I described in this thread, and enjoy watching your credit card issuer rip your money out of NCL's clutching hands and give it right back to you where it belongs. I did, and I gotta tell ya.. It feels AWESOME! Just make sure you come back and do a follow-up post when your funds show up on your credit card to shut up all the nay-sayers.
  11. Hey, Fido. Apparently, we are buddies, and Julig doesn't think much of your comebacks.
  12. It was NCL's "terms of service" that led to my card issuer's FINAL decision that refund was due. I don't know what bank you had, or what ducks you had out of row in your filing, but in my case, and others like mine, decision is final when they complete their investigation. BTW, what exactly are the "risks" to filing a chargeback?
  13. I fall under the group of people that, according to you, are not due a refund because they didn't request it during a NCL specified time. I guess I was due a refund after all. My card issuer saw right through NCL's scheme, and issued the refund, that is permanent! Question is, "Why do yo care if people get a refund?". You seem to take some form of pleasure in showering despair on anyone's hope to get their money back. People stuck with unwanted FCCs, File your chargeback with your card issuer as I described. It works, and when you get an answer from them, it will be permanent. Don't listen to this hater/fool.
  14. One thing I left out. First, you will need to submit an online "After Your Cruise" feedback comment, where you need to tell NCL you want a refund instead of FCC. Use this link: https://www.ncl.com/about/contact-us#. You will need to copy your text before you hit submit because their email reply will not include your original text. Submit NCL's boilerplate reply along with the other stuff when you file your chargeback. Card issuer need to see that you asked for a refund, and that NCL denied it.
  15. I submitted this same letter, along with the original guest ticket contract (highlighting Paragraph 6b) and an explanation of events to my credit card issuer in a chargeback request. It was approved within 2 weeks and $6100 was PERMANENTLY returned to my Visa card. If you have FCCs and would prefer a refund, NCL's after-the-fact, self-made refund policy is bogus in the eyes of card issuers. Disregard what many on this board that say otherwise. Haters are gonna hate. If NCL goes bankrupt, it won't be from giving refunds to people that deserve them. Don't become a victim of losing thousand$ with nothing to show for it. So, file your chargeback request today with your card issuer, and be sure to post the results here.
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