Caxe

Every time we book with Silversea, we request a bottle of single malt scotch in our suite. Always get it - no charge.

So much of this is just a matter of optics. If SS would minimally raise their prices but retain the loyalty discounts, all of their loyal customers wouldn't know the difference. We'd be happy and feel valued and SS would be satisfied with their bottom line. Their marketing people are clearly not too bright or they have no influence within the company.

But now there is a 15% non-refundable deposit.

We have sailed on Silversea more than 100 days. Once we reached 100, we were given a 5% discount plus free laundry services. We were just about to book a designated Venetian cruise (extra 5% off) when our travel agent told us that if we don't book door to door, we cannot use both the Venetian discount and the 100+ discount. In order to use both, we have to book door to door. We ran the numbers and going door to door doesn’t make sense for us. I feel that Silversea is punishing their most loyal customers. This is a game changer for me. OOPS - This is even worse! My travel agent just said we can't use either discount for Port-to-Port. No discounts allowed at all for Port to Port!