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John Wooden

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About John Wooden

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  1. Has anyone canceled a cruise since March 28, 2020 and received a full refund from Crystal without going through their credit card company and how many days did it take? Has any canceled a cruise with Crystal in the same time having paid cash and received a full refund and how many days did that take? Please supply dates if possible.
  2. So who is going to get on a cruise ship in 31 days in Florida in November 2020? Do I have any takers?
  3. January 2021 Serenity Cruise from Miami to LA. I do no think you will need to worry about this cruise because it will not happen. You can expect the cancellation notice to happen in late October to early November 2020. No vaccine = no cruising in US waters.
  4. Would I ever sail on Crystal against? No, no matter what they offered. Future cruising? I would not book another cruise until 6 months after every cruise line that will still be operating and operating as in the past. We will not cruise if facemasks, social distancing and required group tours from the ship are the order of the day. Will Crystal survive? In its present form , I think not. Many airlines in the past went bankrupt and their assets were sold, bondholders received pennies on the dollar and the common stockholders were wiped out. Someone will buy their ships and they will sai
  5. My daughter and husband cancelled their August 30, 2020 sailing Crystal on April 2, 2020. They took a FCC with a 25 % bonus FCC. Of course Crystal cancelled that cruise in mid June 2020. After seeing all of the lies and delays that we experienced trying to get the truth from Crystal and a refund, they decided to cancel their FCC and Bonus and ask for a refund. Since their TA had been laid off, they contacted Crystal directly and tried to cancel, Crystal put them off telling that that they could not do that, they resisted and called the TA back (substitute TA). He advised them that the be
  6. Never again on Crystal. The lying and the disinformation cannot be excused or discounted. Anyone giving them money today for a future cruise is taking a huge risk. I would really like to see a response from anyone who has cancelled since late March 2020 and has actually received their refund without going the credit card dispute route. Any takers?
  7. After 2 great cruises on Crystal in 2018 and 2019 we booked 2 more for August 30, 2020 and June 13, 2021. We cancelled the June 2021 cruise on March 28, 2020. After 150 days and numerous lies about how close we are to getting a refund including getting accelerated status on August 4, 2020 from agent Sylvia Levy we filed with Bank of America Visa and got a provisional credit in 7 days. The August 30, 2020 cruise we cancelled on April 2, 2020. We did the same Visa filing and got a provisional for our final payment in 1 day and the balance 6 days later. For fun I called Crystal today an
  8. After 2 great cruises on Crystal in 2018 and 2019 we booked 2 more for August 30, 2020 and June 13, 2021. We cancelled the June 2021 cruise on March 28, 2020. After 150 days and numerous lies about how close we are to getting a refund including getting accelerated status on August 4, 2020 from agent Sylvia Levy we filed with Bank of America Visa and got a provisional credit in 7 days. The August 30, 2020 cruise we cancelled on April 2, 2020. We did the same Visa filing and got a provisional for our final payment in 1 day and the balance 6 days later. For fun I called Crystal today an
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