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akcruz

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Posts posted by akcruz

  1. 13 minutes ago, Jeremiah1212 said:

    Folks... there are obviously a lot of questions. This information was just released. At least give them a little bit of time to push out their plans before adding fuel to the fire with complaints.  
     

    Unless you’re scheduled to sailing in the next day or two, don’t call looking for information quite yet. It’s understandably frustrating, but pushing for instant info isn’t going to ease anyone’s anxiety. They aren’t going to purposely leave anyone hanging. 

     

    Thank you, was just going to post something similar.  They most likely wanted to get the word out as quickly as possible.  If they waited to have all questions answered people would be complaing about the even shorter notice.  We are in unique territory here give them a chance.

  2. 28 minutes ago, stevea36 said:

    The amount of the FCC depends on where you are in the cancellation period.   The amount that you would normal lose as a penalty for cancelling (25, 50, 75, 100% ) plus the $100 Non-Refundable Deposit will be the amount of the FCC.   The non-penalty amount and the port taxes and fees will be refunded to your credit card.

     

     

    I am pretty sure the rules changed in just the past day or 2 so that it is all FCC now including the non penalty amount.  Guess too many were cancelling.

  3. 1 hour ago, Donald said:

    You should be aware that nobody actually signs a cruise contract.

    Cruise contracts claim that use of the passage ticket legally binds a passenger to the contract - read or not.

    In fact nobody reads them either.

     

    If passengers actually followed the terms of their cruise contract, we would not have people smoking where they should not, nor would passengers smuggle alcohol onboard, babies would not be wearing diapers in the swimming pool, passengers would not show up at the dining room in bathing suits, passengers would not steal towels, robes, sheets, pillows, televisions - and anything else they can get their hands on.

     

    My bad, I should have used the word acknowledge instead of sign but still the same outcome. 

     

    While I agree that you do have people ignoring the rules on a daily basis all the line needs to do is point to the contract that was agreed to, in whatever way you want to say it was, if someone claims they are being treated unfairly by the company if they are not following those rules.  In your case they agreed to not bringing the ESA but did anyway so were denied boarding.  The line need only to point that out if the offended party goes to the press.  It will soon go away. No need to agree with me, seems like everyone else here does.

     

     

  4. 1 hour ago, Donald said:

    Knowing what the law actually covers is challenging enough - but the challenges go far further than that.

     

    A cruise line denies boarding to an American couple who have saved all their lives to go on a cruise - and decide to take their "comfort / support / service / pet mini-pig" with them. The cruise line says "No".

    The next day this completely devastated couple is on CNN and Foxnews, sobbing about losing their cruise of a lifetime because the evil cruise line was cruel to them and their pet pig.

    Cruise Line PR people are very adverse to negative images like this one.

    So are Cruise Line Presidents.

    Cruise Line employees who would like to keep their jobs will go to great lengths to avoid getting caught between Cruise Line Executives and the cruising public.

     

    If they signed a cruise contract stating no ESAs allowed they have no case.  All the rest of the passengers would if they did allow them onboard.  

     

  5. 3 minutes ago, cltnccruisers said:

    Could you also confirm how far the window actually is from the H2O-Zone?  We'll be on Freedom again in April, 2021, but a lot can change before then.  As I recall it's a good 30 feet but my memory hasn't been so good lately - or is it ever? I forget.

    One of the lawsuit attachments, the 101 page one, posted a few days ago has the measurements in it.  It was definitely over 30 feet but don't the exact number.

  6. 12 hours ago, firefly333 said:

    I've been cruising for over 15 years and dont remember and refunds on rcl after final payment.

     

    Early saver on carnival, yes, but not rcl.

     

    There have been times when I locked in a date, and the date before or after went down but not mine.

     

    700 is a lot, so I can understand why the op isnt happy. We all had some good deals and not so good deals. Sorry 

     

     

     

    The last one I remember getting on Royal was in 2009, so just over 10 years ago.

  7. We are in the opposite position and not worried yet but keeping an eye on things.  We have a land tour of Ireland scheduled for this spring which includes multiple flights to get there.  Our tour operator has the same terms as your cruise.  We thought quite a bit before making our final payment recently.  We did take out insurance when booking the trip, long before this virus was a thing.  Will we need it, and will we be able to use it if we do, can't say for sure.  If it was a few cruises maybe a company would do something just to be nice, but with the volume of trips impacted there is no way they will unless a region is closed off like in China.  

  8. 1 hour ago, brillohead said:

    ...

    Using round numbers to explain (not necessarily related to actual lifeboat capacity or room category breakdown)


    Imagine 100 rooms 
    50 hold only 2 people (100 total)

    25 hold up to 3 people (50 double occupancy plus 25 third passenger = 75 total)

    25 hold up to 4 people (50 double occupancy plus 50 3rd/4th passengers = 100 total)
    -- grand total would be 275 passengers if all rooms are filled to capacity

     

    But if the lifeboat only holds 250, Royal will allot 200 lifeboat spots for the first two people in each room automatically -- that way they are able to make sure they are able to put two people in every room.  Then the remaining 50 spots get taken up by third and fourth passengers until all 50 are taken, at which time the remaining triple and quad occupancy rooms are limited to only booking two passengers each.

    If they didn't allot lifeboat space to all the double-occupancy rooms before they are even booked, it's possible that all the triple and quad rooms would be fully booked (175 people) and then only 75 spots remain for the 50 double-occupancy rooms, which means that unless there are a LOT of solo cruisers in that particular muster station, several of those rooms would be completely empty for the sailing -- and empty rooms don't generate revenue.

    Since third and fourth passengers are often children, the income generated is usually less for the third and fourth berths in a room -- drink packages, spa treatments, specialty dining, etc., bring in more money for adults than kids.  So it's in Royal's best interest to make sure that they have the most first and second passengers possible, with 3rd/4th passengers being a bit less profitable, on average.

    So that's why you hear stories of not being able to add a third or fourth passenger due to no available lifeboat space, but you don't hear stories of not being able to add a second person to a previously-booked-solo double-occupancy room.  The first and second person's spots are permanently saved for them in the lifeboat before the reservations are even made.

     

    This is my understanding of how it works as well.  Would be nice if all rooms could be open to whatever up until x amount of 2 person cabins were booked to allow 3/4 passenger bookings, however the I am pretty sure the IT systems could never handle it.

  9. Maybe I am not remembering it correctly but I thought way back the original story stated alcohol was not a factor.  How they know that I can't say but pretty sure that was in the original reports on this.

     

    On the other hand, as I have said before, I would bet the heat had something to do with it.  If they flew in that day coming from Indiana to Puert Rico in July can be a big change in temperature, let alone the humidity.  If GF was not in the best shape, can't say for sure but by the looks of him wouldn't discount that, not drinking enough water and in the heat and humidity of PR I can see issues.  

  10. 12 minutes ago, JennyB1977 said:

     

    That one is on the Norwegian boards, a place I don't normally look.  I thank the OPfor putting this in a more generic place as it really is not a line specific issue.  I don't see a problem with having both.

  11. 3 hours ago, xxHadleyxx said:

    In fact, I think the one good thing which could have potentially come out if this tragedy would have been if the family had decided to publicize how dangerous this is as a reminder to others.  Instead they've chosen to go the route of trying to normalize the dangerous behavior and shift blame.  That's too bad 

     

    Agree, I think has been mentioned somewhere in this thread but worth repeating, look at how Bode Miller handled the death of his child.  They went out and reminded people about the potential dangers of water while grieving their loss instead of jumping to sue any and everyone.  They took a tragedy and used it for good, not point the finger at everyone else and look for $$.

  12. 10 hours ago, Jedge said:

    Just received an update from Royal Caribbean stating the test have come back negative and we will proceed with the Bermuda sailing on Monday. It seems like we have finally reached the end of the delay!!

     

    Thanks for keeping us all updated with what was happening and the overall great attitude with a crappy situation.  I truly hope you can relax a bit now and enjoy your cruise!

  13. 4 minutes ago, twins_to_alaska said:

    I'd definitely be disappointed if I was planning on heading south to warmer water/climes and now had my cruise shortened and going north. I hope those going still have a good time!

     

    First off Bermuda is still south of New York.  Second, the original itinerary had the cruise stopping in Port Canaveral as well as the Bahamas.  We had family in Orlando 2 weeks ago when it was in the 50s and 60s.  Going to Florida or the Bahamas in winter you need to expect it can be chilly.  Bermuda is usually a bit cooler but looks like it will be very nice for cruisers there this week.  Maybe no water activities but there is a lot more to do on the island that is not water related.

  14. 54 minutes ago, LEtue said:

    I may have missed something somewhere but.......

     

    After reading many posts on different threads I keep wondering if these same people that test negative now could test positive later?  With a known incubation period can the test determine that a person won't get the virus at all?  And wouldn't all passengers have to be tested?

     

    Seems I read somewhere that people may not show symptoms at all but can be contagious.  Isn't that why the passengers on the Diamond Princess are being quarantined for 14 days?  

     

     

     

     

     

    16 minutes ago, Jimbo said:

    This post makes to much sense to defy logic.  No one can understand what the CDC or Royal Caribbean is thinking. Pretty much fly by the seat of your pants on this one.

     

    I believe the 14 days may now be up from when the cruiser in question  left China and could have had a potential exposure.  

  15. 57 minutes ago, kathy49 said:

    Bermuda in Feb.? Okay. I always thought of Bermuda as mostly late spring summer destination.

     

    It's supposed to be 70s and sunny in Bermuda next week.  Had family in Orlando 2 weeks ago where it was 60s and overcast.  Unless you are going to the Carribean in winter you take a chance with having cool weather.  Hey the sites in Bermuda won't be crazy crowdedlike they can be in mid summer, I would take it.

  16. 3 minutes ago, smokeykat said:

    Wow really sounds like RCL was trying to keep that information on the crew member quiet! I guess we need to be realistic. 27 people from Wuhan on the ship. They had to get to NY by plane either through Newark or JFK airports. Probably visited Manhattan as most tourists do and stayed a few days at a hotel in the city visiting all the city tourist spots. If any of them test positive I hope the CDC will tell us where they traveled through, visited and stayed. 

    See clip below which I have seen in every article on this subject.

     

    Bayonne Mayor Jimmy Davis told News 4 that none of the 27 people who were screened were from Wuhan, the epicenter of the virus, or had traveled there since the outbreak was first identified. 

     

    Not saying that Royal was not hoping to keep the info on the crewmember quiet, but I would bet things like that happen more often than most realize.  If it hadn't been for the rest of the news on this voyage I doubt we would have heard about it at all.

  17. 17 minutes ago, Langley Cruisers said:

     

    Yes, I can attest to this. We did not receive an invite last year on Eclipse in a CC cabin.

     

    We were in CC on Silhouette last fall and did not get the invite.  However did see an invite on our noisy neighbors door one afternoon.  Wonder if they got themselves invited or were just the luck of the draw.

  18. 3 hours ago, boscobeans said:

    Just a side note from what I read on a social media forum that Celebrity is now serving on the Millennium  Acqua Ale in place of Evian. It is according to the label a spring water bottled in China?? 

     

    If true it just seems a little odd. And what is on the label raises a few questions.

     

     

    acq.jpg

     

    I saw this too but thought it was the regular spring water, not as a replacement for Evian?  The spring water on board is usually a local brand isn't it?  Would I be drinking this, maybe not, but when sailing from China, which is where this was from, I wouldn't be surprised by it.

  19. Part of the problem is everyone uses the same email addresses whether it is for what most would consider a minor issue or truly what needs to go to a senior executive.  Again, in the world we live in, if you post on a public forum anything at all, be prepared to add, or be asked to add, additional info.  So much is available via a search by posting you are opening yourself up to those questions.  

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