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akcruz

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Posts posted by akcruz

  1. 8 minutes ago, John&LaLa said:

     

    Almost Every Pinnacle was Diamond at one point. It's a journey, enjoy the ride.

     

    I am enjoying don't worry but will never get to Pinnacle as are starting to tire of Royal a bit so switching it up. 

     

    Not directed at you specifically, but tiring of reading threads where they go off kilter so badly or go into personal conversations.  Hard to do any researching or follow along with so much extraneous stuff in some posts.  

  2. 3 minutes ago, island lady said:

     

    And thanks...you just made my point.  The DP does not work for everyone...but in various cases..it would work for others.  No everyone's situation is the same.  As the OP was looking for the choice of "do or don't"...I think the OP discovered that in their situation as a Diamond...it wouldn't.  

     

    Sorry that was not the original question asked by the OP, see below. 

     

    Of course it turned into a mix between you only need a package if you drink too much and look at what benefits I get by being pinnacle or staying in a suite.  No wonder people are leary of asking questions on this site.

     

     

    On 8/22/2019 at 10:36 AM, sxphil said:

    On my next cruise I become Diamond !!!!!!!!!!!

     

    Every cruise I have done I have purchased the drinks package and had my moneys worth be it $38 Dollars or the Current $57

     

    But now I am Diamond I get 3 free drinks which I feel I lose as I am purchasing the package

     

    Shouldn't there be a discount on the package then?

     

  3. 2 minutes ago, cruisegirl1 said:

    All of those Pinnacle benefits on an Oasis class ship are nice, but many who post to these boards, may not fit into other of those two  categories.

     

    M

     

    Thank you, was just going to post the same thing, especially when this thread started with a question about diamond benefits 😉.

  4. Just an observation, I see two camps here on this thread calling out others for the same thing but different reasons and taking offense with tge other side.  Quite humorous actually and for most cases both incorrect.  You have one group saying those who get a package have an issue with drinking too much, and then the other saying those who don't the package but use the DO overindulging during happy hour.  Must it always come down to what is basically name calling?  Why do all threads on this subject end up the same way?

     

    To answer the OPs question I wholeheartedly agree with you diamonds should get a discount on the drink package.  We are diamond, have tried the lounge a few times and it's just not for us.  The way we cruise the hours don't work and we prefer other drinks to those that are on the happy hour menu and at other times. If it's a sea day we will have a drink or 2 by the pool, taking one back to the cabin while getting ready for dinner.  If it's a port day we pick up something on the way back to the cabin.  We will usually have 2 glasses of wine with dinner, and then another drink or 2 later at the show or elsewhere. During the day we drink a lot if bottled water and will have more water in the evening between drinks.  Add on coffee, oj, and occasional soda and with the prices we have paid we are well ahead.  Since we have not used any of our drink perks why should we be paying what others who don't get the perks do?

     

    To the OP, take a look at when and what you normally drink.  If you can use the happy hour time to your advantage great I am happy for you.  However if not a beverage package may still be the best for you.  

     

     

     

  5. As US citizens we did a last minute cruise to the Bahamas in January with passports that expired in March, no issues at all.  If we had thought ahead would have renewed earlier but found a deal we couldn't pass up.  Have our next cruise in November where we will have new passports.   If you are concerned at all bring along the birth certificates but they should not be needed.

  6. 5 minutes ago, spiritkat090909 said:

    From my understanding, if ONE of your Move-up offers is accepted, the others are automatically removed and will not be accepted. You won't be assigned two rooms.

     

    From my offer email:

    "Only one of your offers will be accepted based on stateroom availability and whether the bid you submitted is the winning bid. "

     

    I could be wrong but it sounds to me that they have 2 cabins, one where the move up has been accepted with the other cabin still being pending.  They are looking to cancel the request for the cabin still pending so that they do not get another partially obstructed ov.

  7. 21 minutes ago, DarrenM said:

    Ok. Who cares if it's an hour late leaving?

     

    And why?

     

    Surely it cant be because some are so pompous that even the ship leaving late offends them?

     

    Let's be brutally honest here.

     

    The ship leaving late has absolutely no effect whatsoever on what folk do on the ship. It doesn't alter your dining time. It doesn't make the shows late. It doesn't shut the bars. And it doesn't stop you sun bathing 

     

    What on earth is the problem?

     

    Depending on how far away the next port is leaving late could impact arrival at that port impacting their day there.  That's the big thing that comes to my mind.

  8. 1 hour ago, Daniel A said:

    There is also the inconvenience to the rest of the ship's passengers when the ship doesn't leave on time because they are waiting for late returns or no returns.

     

    I am not sure why you are fighting so hard to put down those who choose to do something besides a ship tour when in port.  If you, or your wife, are not comfortable with it no problem. 

     

    However there are many who have found they appreciate what a private tour can provide and are responsible to find a reputable one and take responsibility if something where to happen.  We have had some of our best experiences on private tours, far better than what we have experienced through the ship but we are comfortable with travel around the globe and are fairly easy going when traveling.  

     

    Isn't it great that we all have options that provide us what we are looking for? Again can't we all just appreciate that we all get to travel and see wonderful places not put down or find fault with others choices because they don't align with ours?

  9. Everyone needs to do what they are comfortable with.  Nobody on these boards is going to change others minds from a few comments so why be so insistent?  

     

    Personally we have, and do, ship excursions, private excursions and DIY days.  We take a look at the port, decide what we would like to do and then figure out the best way to do it.  There are pros and cons to all options.  Some things we take into consideration are safety at the port location, distance from the port, availability of excursion (sometimes the cruise line has exclusive rights so you can only book through them) and finally price.  We use trip advisor and the ports of call boards here on CC to help us decide.

     

    Whichever way you choose to visit a port enjoy all, let's try to keep it fun and positive!

  10. 1 hour ago, moda cruise said:

    To start I do not smoke and I do not care if people smoke or not. But I do have for a question for the people that say it is inconsiderate to smoke on their balcony.  Do you drive?¿?  You then past multiple homes and people on your drive.

    So what about the people you pass on each drive.That your pollution effects health, dirt, noise, etc.

    I am not against Driving or Smoking.  Just saying you may have habits that affect others.

     

    Ok so I won't bring my car and drive it around the ship as long as others don't smoke on their balconies.  Deal? 😉

  11. 41 minutes ago, sxphil said:

     

    The perfect Storm Scenario ...................... Ok you win

     

    Nothing to do with winning at all.  You have been so emphatic on here that it just cannot impact anyone to the extent some are saying it's way over the top.  Having kids and grandkids with intolerance, no not allergies, to things others would never think about it's opened my eyes to what others may experience that I don't.  Is it the norm in most cases no but much more common than a perfect storm to many out there unfortunately.

     

    So I will leave at your words - yup let's agree to disagree.

  12. 12 minutes ago, sxphil said:

     

    I do get that but "stinking out the whole cabin" REALLY!

     

    I agree it is not common but can see for some people in certain cabin configurations and depending on how close the smoker us that it could happen.

  13. 2 hours ago, sxphil said:

    I too am lucky with my genetics and have lived with a smoker for nearly 30 years 

     

    Rules are rules and my wife was most upset when they banned smoking on the balconies but she obeys the rules and even refuses to smoke in the casino as its inside adhering to smoking areas to chat with her fellow leppers

     

    I however just don't get how people can be affected when people say some one is smoking on a nearby balcony (EVEN IN PORT)

    Yes its WRONG, Yes I'll even give you that its a potential Fire Hazard but really does it INFECT YOUR BALCONY AND CABIN?

     

    Some people are just more sensitive to smell than others.  Back when smoking was allowed on balconies I was sitting out on the balcony with my daughter while at sea.  My daughter commented she smelled smoke, I called her crazy.  We then went to look and sure enough someone a few cabins down was leaning against the rail smoking.  Just because you can't smell it doesn't mean others can't. 

  14. 1 hour ago, BeachChik said:

     

    It’s really not because if we are being realistic that drink package mistake cost them more than 8k. Hundreds of people, if not more, were able to purchase before it got shutdown. Some people booked if for 2 and 3 cruises. Just on a seven day cruise for two people at $30 that is a loss of $420. 

     

    I personally didn’t think they they should have honored the drink packages but since they did, I would be using it to fight to keep this booked at the original price. 

     

    Agree it's not about the $$, but instead the publicity.  This is 1 or more a few people who booked this low fair while the drink package was many many more.  If they did not honor the drink package price the bad publicity would be everywhere.

     

    We once heard of a great deal and booked it fully expecting to get a call saying sorry.  We waited a few months to book airfare just to make sure we were good.  Would never book non refundable in this scenario at least not right away.

  15. 3 hours ago, phoenix_dream said:

    I would agree with you - if only that were true.  But unfortunately it isn't.  Have you followed their cruise pricing over the last few years?  Up and up and up and up.  True of all (or most) cabins and doubly true for suites. (and triply true for the new ships!).   Used to be we had a shot at being able to afford a suite now and then - these days it is totally off our radar.  The economy is good and they have to pay for all those new ships somehow, so prices have been skyrocketing and add-on prices galore.  I think also that it is not just 'optional' things that have a charge.  Slowly but surely they are charging for things that used to be free - like gym classes and sushi as two examples, while at the same time taking away so many of the little touches that while in and of themselves are not big things,  add up to a less special experience overall.  And yes, Celebrity is not alone in doing these things but it's a shame.

     

    I don't do gym classes on a cruise and the sushi you find in the buffet is fine for me so why should my cruise price increase because you want to use those?  Again, I would rather pay a lower base price and add on what makes the trip for me than have a higher base that includes things we won't ever use.

     

    As for price another example, other than the one in my post you partially quoted, our cruise in November is cheaper for an 8 night with all 4 perks included than a 7 night we booked back in 2004, both balconies.  However I will give you that our November cruise is now almost twice what we are paying with no perks.  Found a really good deal a few years ago on a 7 night in February, less than $900 total for 2 of us in a balcony.  There are more deals out there than not if you look.  Of course we aren't locked into summer or school vacations which also makes a difference.

  16. Personally I would rather they charge extra for those things not everyone wants instead of raising the base cruise fare.  This way we all get to pick and choose what is important to us and only pay for those things.  

     

    Our first cruise was in an ocean view cabin in 1988, my upcoming cruise is just slightly more than that one in a balcony cabin.  How do they keep those base fares low, add on extras.  If people stop buying those extras, which I don't see them doing, watch your base price go up.

     

    Now refundable vs non is a slightly different discussion but I do see it getting harder and harder to get a refundable rate just as it is for airfares and a lot of hotels.

  17. 2 hours ago, rusty nut said:

    The OP has sailed previously, many times on RCL, at a time when RCL had no such thing as NRD. At some point between his last cruise and the one he booked in this thread, RCL changed that policy. It would seem to me, any reasonable person would expect a refundable deposit based on the history of their sailings. Further, since his previous sailings were refundable, finding an NRD notation on the invoice was not something he was looking for.   

     

    In theory I agree and if their last sailing was recent this would hold more true.  However, since it had been years since they had sailed with Royal not as much.  I, as well as others here, have said the rep should have notified them about the deposit but the OP needs to take some responsibility as well.  How often do companies change their policies, quite often I have found, and the longer inbetween purchases the more likely it is. 

     

    The issue many have is they were screaming big bad Royal was out to deceive poor me and I have no responsibility in it at all which just is not the case.  

  18. 2 hours ago, CRUISEFAN0001 said:

    Then again...they didn't ask either....

     

    36 minutes ago, HBE4 said:

     

    True.....but if the last time they booked, there was no such thing as NRD, it wouldn't occur to ask.

     

     

    While I am very happy Royal stepped up and made good with the OP this is where I still have an issue.  Yes Royal should disclose the no refundable option, but in the world we live in with things changing so much, especially if I had not booked anything with a company in years, I would be asking the question if it wasn't stated. A simple "haven't booked with you in a while is your policy still to refund deposits up to final?" would have alleviated the whole issue.  The OP keeps saying how travel savvy they are but makes assumptions and you know what they say about assumptions.

     

    Thank you for sharing your story, hopefully it helps someone else moving forward, either by Royal being more transparent and/or someone asking questions to ensure they get what they assume they are getting.

  19. 4 minutes ago, Diver2014 said:

    Why was this 'poor customer service' on RCCL's part (as per the title of the thread)?  That's what I don't understand about this entire conversation.  Even if the rep failed to notify the OP that the deposit was nonrefundable, how does that translate to 'poor customer service"?  

     

    While I do agree with the OP that the customer service rep was wrong with not stating they had a non refundable deposit, I also place blame on the OP.  If I had not booked with a company in 4 years I would be asking questions and know what I was handing over $2000 for.  In the world today businesses change their terms all the time and we as customers need to look out for ourselves.  Even if I didn't ask when on the phone I would be looking over my confirmation to ensure all was as I expected.  Whenever I call in for anything I ask for a confirmation email and don't hang up until I get it.  My opinion, blame needs to be shared between the CSR and the OP with the majority falling to the OP.

  20. 17 minutes ago, helen haywood said:

     

    You misunderstood me.  I see nothing wrong with this thread.  I'm just surprised that the moderators on the Royal boards obviously feel differently than the Celebrity moderators do.  Perhaps the Royal boards will allow another one  (if anyone posts one) now that, as you say, the family is talking to the media themselves. 

     

    I can't say for sure why the threads on the Royal board were deleted, however they started to get quite nasty with people condemning the grandfather.  I see no reason to remove a thread as long as the discussion is civil and sticks to the facts.  However since the only facts we know at this point are a child has died and a family is mourning people tend to make assumptions.

  21. 16 minutes ago, MicCanberra said:

    the issue being that they normally split the dining room by upper and lower levels. I think they should be able to split it by x amount of sections for Traditional and the rest by Traditional and this may need to flexible and happen during the cruise.

     

    While adjusting the percentage of each dining time cruise to cruise or within a cruise could solve a lot I think that would be a logistical nightmare.  I am pretty sure the my time and traditional kitchens are separate and the staff may not be trained on both so would not be able to switch back and forth easily.  

  22. 58 minutes ago, mom says said:

    But, and IMO it's a big but, how big an issue is this,  statistically? What percentage of guests never show up to their MDR fixed seating? Is this really a mountain, or is it a molehill? And how do you handle those who only absent themselves from the MDR  for a couple of nights per week? 

     

    And are there that many people who are traumatized because they were forced to dine  'a deux' at a larger table? Are grown adults really that fragile? 

     

    It's not about being fragile but enjoyment of a part of the cruise many enjoy.  We used to opt for a large table during traditional dining for the conversation.  We had a similar experience to the Ops and started doing my time.  We asked for a large table and they were unable to accommodate.  We were at a table for 2 but the next table was so close you could still have a conversation.  We have met many that way and both requested the same tables for the remainder of the cruise.  We have also had those adjacent who did not want to converse so talked among ourselves.

     

    The no dining option doesn't help with those who are only away some of the nights but maybe it will open more my time slots for them??  I don't get the resistance to the option, nobody is asking anyone to choose it if it doesn't work for you so what harm would it do to give it a try??

  23. 5 hours ago, Flatbush Flyer said:

    There are already some cruise lines where all that is available in the GDR  is "anytime" dining and (on a select few of those ships), if a waiting line ever forms, you may be offered any available specialty restaurant slots as an alternative (of course, with never an added charge). 

     

    It's fairly obvious you have not encountered the issue the OP has as your responses throughout this thread do not address the issue.

     

    With most lines you have a choice of anytime, early or late traditional each with a finite number that can be assigned to each.  I have experienced myself and hear more and more about those assigned to traditional dining looking for a large table showing up and being the only ones at the table.

     

    This seems to be happening for a few reasons, either people are opting for speciality and or buffet only and not using their seats or people want anytime and are unable to get it due to it being booked up, potentially by those choosing not to use the dining room, so are forced into traditional which doesn't work for them so they don't use it at all.

     

    By providing the no dining seating option it frees up openings so others have a better chance of getting the type of seating they desire.  Will it work on all ships, no, but on the big mega ships with lots of dining options it should help.

     

    For those saying just use anytime/my time what happens when it's full and you can't?  Just because you have not had the circumstances the OP, and others, had doesn't mean it doesn't happen.  Unfortunately as cruising demographics change it seems to be happening more and more.

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