We were on the August 10 sailing of the Breeze. The dining experience was sub par as concerns service. We were a group of 23 split between tables. Our server had no assistant. We would get our soup and salad together. By the time the sour cream was offered, the potato was finished. It would take forever for our order to be taken and then they rushed us through our meal. I prefer breakfast in the main dining room. We were a table of 6 and it took one hour for the food to arrive after the order was placed. The next day it was 45 minutes so we gave up and ate in the buffet. The staffing issue is clearly a problem. The shows in the theater were awful, with one act never making it on the ship. Very few activities during the day. But, the Steakhouse was amazing and they had no trouble serving a group of 23. The cruise director was fantastic. We cruised Carnival with a large group 3 years ago and had none of these issues. They clearly cut staff. Personally, I prefer Princess where the service is always impeccable. But for ages 5-73, the family felt that Carnival was the better choice.
PS. I never got the survey in my email.