SoosieSoo

Indeed, he’s very helpful 😃

Ambassador also acknowledge that if you are travelling with an able bodied companion then they can help you rather than a member of staff.

I have booked with Ambassador, I cruised with them in October 2023 to North Africa and now I am booked for Norway in October next year. They are inexpensive and have a good drinks package, which is important to me as I drink like a fish 🙂

*The issue may well not be limited to only those with full disability requirements, it could be the number of "fringe" semi disabled who are affecting the sailings and it is having a knock on effect of large proportions for those who have always needed to declare their assistance needs. Certainly on Aurora, which I had never sailed before, I could not help but notice the large number of people with walking difficulties and also the number of rollators, frames etc.and whilst the onboard wheelchair and mobility scooter numbers were similar to other ships the other guests were not* Yes, it is this. The number of elderly people with walking sticks and the (mis)interpretation by Carnival that includes walking sticks in the 'mobility equipment' category (when it should mean more substantial equipment such as a scooter, wheelchair or rollators) Anyhoo, I have booked with a different company and will sell my carnival shares. I don't suppose P&O care about my loss as a loyal customer.

Telling disabled people what they need instead of asking them is never a good idea. I don’t believe it’s about safety at all. It would be far safer for me (for example) to walk down some stairs than to try to get onto an evacuation chair. Their whole policy is badly written and creates a distinction between wheelchairs and scooters that does not exist in law. Don’t get me started on ‘full time disabled’ I find it really offensive to be told by them that I am not properly disabled, in their opinion.

I have been trying to book a cruise with P&O, I have cruised 25 or so times with them but the new 'evacuation chair' policy seems to mean that I will no longer be able to. I asked about 15 cruises, in April, May, and October 2025 and then the ones in 2026 as well (in desperation) one of the ones in 2026 has evacuation chairs available, I was quite excited but she then said, there are 19 chairs available but no accessible cabins... The irony is that I use a mobility scooter and have done for many years however I can get up and down stairs and wouldn't actually need an evac chair for this. It feels like a kick in the teeth for equality and equal access to cruising. I simply won't be able to cruise any more if there is no availability.