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sepakcruiser

Members
  • Content Count

    47
  • Joined

About sepakcruiser

  • Rank
    Cool Cruiser

About Me

  • Location
    Washougal, WA
  • Favorite Cruise Line(s)
    Princess, NCL
  • Favorite Cruise Destination Or Port of Call
    Hawaii

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  1. The cruise was scheduled to depart 4/15. It was cancelled on 3/30 and I submitted my refund request on 3/30. I had contacted my credit card company to file a dispute after HAL was unable to provide any status updates (similar to what others have reported). I received a provisional credit for all charges except for my deposit. I had to go through a slightly different process and different people for the deposit because it was over a year ago. The CC company processed a permanent credit almost immediately for the small charge that was for on-board alcohol. The larger charges that were made f
  2. I'm delighted to report that I have received a full refund of my cruise fare back to my credit card. There were two onboard purchases that were not refunded but my cc had already given me a permanent credit so I consider myself whole now.
  3. I'm so happy to see this. I don't have nearly as much outstanding with Princess as I do with HAL so I'd love to see HAL do something similar.
  4. We had the same question and called our CC company. They told us that since we had travel insurance as a benefit of our CC, they referred us to that department. We had to answer some questions and provide some documentation but we expect to get our deposit back that we paid for over a year ago.
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