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Everything posted by Wheelhouse

  1. Sycamore is certainly very busy these days. https://www.cnbc.com/2021/01/26/department-store-retailer-belk-files-for-chapter-11-bankruptcy.html
  2. UPDATE : Shortly after this posting I proceeded with a credit card dispute for the unfulfilled amount of FCC. Immediately I received a temporary credit on my card. Last week I received notice that the dispute was resolved in my favor and the refund became permanent. So Azamara, through their back office incompetence, converted my agreed upon FCC into a cash refund. My gut feeling is that the credit card company's inquiry was most likely totally ignored by RCCL resulting in a default judgement to my benefit. Though I have been made complete, its been a royal pain in the bu
  3. My problem with Azamara is that I have not received a promised FCC. Through a large online TA my early March agreement was to receive a 50% refund and a 50% FCC. The refund was received about 6 weeks ago but the FCC is still outstanding. Azamara does not respond to customer service messaging and the TA has not responded after a good period to my last inquiry. I am thinking of doing a credit card charge back for the remaining FCC as I most likely will not be traveling again in the future with any RCCL line. If they had provided the FCC timely as promised and documented we probably would ha
  4. On March 10 my TA canceled a May cruise per my request as the 50% refund and 50% FCC policy was in effect. Within 3 days I received a refund for an experience more package that I had booked directly. On April 2 I contacted my TA to cancel an additional cruise with another line and to check on my Azamara refund. The TA contacted Azamara and was told the refund had been processed the previous day. Today my credit card showed a full refund for the taxes and a separate refund that reflected a transfer and 50% of the cruise fare. So in my case it certainly appears that Azamara lived
  5. Here's an article on the cruise lines and the bailout package. https://www.cnbc.com/2020/03/26/coronavirus-bailout-could-exclude-carnival-norwegian-royal-caribbean-cruise-lines.html
  6. Is this being enforced? My daughter had a car pick her up in central London, drove to Heathrow, and is right now on a flight back to the US.
  7. Don't give RCL your cash. They want to convert it to FCC to help with their cash flow. If you want its OK to wait a while to cancel but don't let it get to the penalty phase. Cruise bookings for October, even if things improve, will be light and you could always rebook your itinerary as last minute. I find it grossly irresponsible for Azamara (RCL) to be selling any April or May Med cruises at this time.
  8. CCL is still a short. Common owners will not be bailed out.
  9. I picture a cottage industry picking up with telemed doctors providing cruise authorizations for a strong fee. They would not even necessarily need be first world MDs. Even in the US there have been many unscrupulous doctors willing to provide opiate prescriptions with no examination. Providing cruise medical authorizations seems to be less sinister. Just some random musings here by a former medical professional.
  10. I had an Experience More package credit card refund appear today. Still waiting on my 50%, a transfer, and port taxes. Cancel was made Tuesday under the original 50/50 policy.
  11. You are correct. I got a bad early report.
  12. Carnival is now suspending all cruises across its brands until May 11. Don'f know if Royal has the financial ability to follow.
  13. Jimmy, obviously the OP is a bit confused but he does say in the last sentence of his first diatribe that his cruise is scheduled to leave Singapore on April 11. That would be the Journey - Singapore to Dubai. He does have skin in the game. I think the gist of the OPs argument is that other lines have cancelled their Asian cruises in that time frame and he feels Azamara should cancel his and award him a full cash refund and additional FCC.
  14. Thought I would let you know that I heard from my agency and Azamara honored the 50/50 split. Thanks again for the heads up.
  15. Thanks. I sent off an email. It's impossible now to get through to this agency by phone.
  16. I am in a similar 50% window and my agent yesterday said a 50% FCC and 50% cash and has been instructed to cancel. I just checked the Azamara website and my cruise still shows. I'll post if I hear anything useful. It would make no sense to cancel now for a 100% FCC.
  17. Bonnie here's another question on the cruise with confidence policy. I am hearing differing opinions on this. If I am in the 50% cancellation window now and if I cancel will I get 50% back to my credit card and a 50% FCC? People cancelling Celebrity seem to be getting this split rather a 100% FCC.
  18. The Costa Luminosa has a 20 day TA which left Fort Lauderdale on March 5 with a number of Italian ports planned with an ending in Venice. On March 4 (the day before embarkation) the Americans were told they would be getting off on day 16 at Marseille. Of course they were given benefits like OBC and flight deviation reimbursement or the option to cancel with FCC. I would expect more of this across the industry as its better for bottom line than straight cancellations.
  19. Wheelhouse

    Thank you AZ

    RCL is in a very difficult position. Their last 8k shows 250M in cash. This will probably not be organically increasing as I expect bookings for future cruises will be very weak. They are servicing 8B in long term debt. The dividend is costing 600M/yr. This has to go soon. By keeping customer deposits as FCC and not giving even partial refunds they can conserve some cash. They will need to go back to the market to meet additional capital requirements and/or hope for some type of bailout.
  20. Here's some more on the Maryland cases. Said not to be affiliated with the port of Baltimore, hence not the Grandeur of the Seas https://baltimore.cbslocal.com/2020/03/06/maryland-coronavirus-patients-were-on-a-cruise-montgomery-county-officials-say/
  21. Wheelhouse


    Thanks. I was afraid of that. Unfortunately, taking the original 50% cash in hand might be better than taking a 100% FCC if the industry goes Chapter 7.
  22. Wheelhouse


    Yes, but I am in a different cancellation window than you are.
  23. Wheelhouse


    So if Azamara's new cruise with confidence policy is similar to that of Celebrity's posted above and I am interpreting it correctly, then if I cancelled during the 50% penalty window I would receive a 50% credit card refund and a 50% FCC to be used before 12/31/2021. Guess we need to wait for Azamara's release.
  24. The article's author might not know that. I am just guessing it's the Grand. Scary if it's another ship.
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