cruzluvers
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Posts posted by cruzluvers
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Just got an email from Azamara announcing the "exciting" news about Tony's new dual responsibilities as Relief Food & Beverage Manager and Hotel Director on Azamara Journey. Sounds like some cost cutting going on. Who will replace Tony as Cruise Director or will he be doing that too??? Stay tuned.
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Just had our June cruise on Quest cancelled. Last year we had seven cruises cancelled including a Seabourn cruise which took 104 days til we were reimbursed. We're not off to a good start for 2021😒
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Great news. They finally got the sister they were missing🙂
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Totally agree. Azamara needs to bring Bonnie back to give us all support and be our sounding board. We certainly are not getting that from Azamara. Losing Larry was bad enough....
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On 6/18/2020 at 4:03 PM, excitedofharpenden said:
I remember seeing the SS Norway end up in Alang India after many plans to save her failed and the usual chopping off of the nose as the start of scrapping. Always sad to see any ship face demise, but all part of the circle of life I guess.
Phil
We loved the SS Norway and were planning a second cruise on her when her demise took place. Such a sad ending for a beautiful ship.
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On 6/26/2020 at 8:19 AM, SLSD said:
You are so fortunate to live in a state which has heeded what the experts have advised. Living in Texas has pretty much been a nightmare. We have a conscientious county judge who is constantly being mocked and assailed by our governor because he has urged the public to do certain things. As a result of the governor not taking more stringent measures, our state is in trouble. It's a little like being trapped in a repeating movie. My husband and I feel very fortunate that we are retired, have nice homes to retreat to, etc. What we really want is to get back to cruising! Unfortunately, the way things are going--and because others cannot seem to follow expert advice, we will have to suffer along with them. I really resent the current administration trying to paint a rosy picture when it is anything but.
Ditto, same problem with our gov in Florida.
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Before we got our main refund for our March cruise after 99 days, we had registered a dispute with our credit card - that may have "hastened" our refund. Still waiting for our refund of fees & taxes which Seabourn said could come in the next 30 days.
???
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17 hours ago, jozi said:
That's so weird. Such an easy thing to document!
When we called Seabourn (after getting our refund for the cruise itself), we were given a different figure (less) than our actual total for fees & taxes. After waiting 15 minutes while they checked, they said our figure was correct. But, they couldn't give us a date when we would received it as a credit even they have it in their records. Another 90+ days???
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4 hours ago, JPH814 said:
please let me know the date the refund was received
Refund was received on June 16
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Well after day 100, Seabourne finally refunded our credit for our cruise but not for the port charges & fees, still to come I guess.
We'll just have to wait a bit longer. Thanks so much JPH814 for keeping this going. Have a great vacation.
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On 6/20/2020 at 12:12 PM, JPH814 said:
Hello all. So good to see the valve is open at Seabourn.
I appreciate all who have made contributions to this thread. I think we got out of it what we wanted...a sense of how fast/slow the refunds were processed and a sense of camaraderie for those of us waiting. As such, I will not be adding any new cruises to the list. I will finish posting any refunds for the next few days. it looks like we have 16 open cruises from 14 different posters. I imagine some of them may have been refunded and the poster just has not gotten back to us. Oh well...
As mentioned, I will be heading to the beach for two weeks and leaving this all behind. Here it the latest:
As of Date: 6/20/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund u cruzluvers 3/22/2020 3/9/2020 103 u TV24 3/28/2020 3/15/2020 97 n Pilotapat 3/22/2020 3/16/2020 96 n Ramses 3/14/2020 3/20/2020 92 Foyt 7/25/2020 3/23/2020 89 n remember66 4/5/2020 3/26/2020 86 u Clou 9/16/2020 3/27/2020 85 Laylam 5/9/2020 4/1/2020 80 u Clou 12/22/2020 4/13/2020 68 DC Traveler 5/2/2020 4/13/2020 68 n Gilligan840 5/23/2020 4/14/2020 67 Laylam 5/23/2020 4/16/2020 65 u Whystayhome 7/31/2020 5/6/2020 45 u Whystayhome 10/24/2020 5/6/2020 45 labate 8/14/2020 5/7/2020 44 u TV24 10/3/2020 5/7/2020 44 u Klolson 4/8/2020 3/9/2020 6/17/2020 100 n Mauzac 4/5/2020 3/14/2020 6/19/2020 97 u Plane7c 4/15/2020 3/14/2020 6/18/2020 96 canadalin 4/8/2020 3/15/2020 6/17/2020 94 n rgaudet 3/28/2020 3/15/2020 6/16/2020 93 u Jodiandfrank 7/18/2020 3/16/2020 6/14/2020 90 n Reefknot 4/5/2020 3/17/2020 6/15/2020 90 u Not Jaded 12/20/2020 3/20/2020 6/13/2020 85 u Mark56 5/9/2020 3/16/2020 6/8/2020 84 n Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 Wire 12/20/2020 3/22/2020 6/13/2020 83 n Daliowner 5/5/2020 3/11/2020 5/31/2020 81 n joc123 4/29/2020 3/31/2020 6/19/2020 80 n Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 n Scottie920 4/5/2020 3/16/2020 6/3/2020 79 n Mauzac 4/20/2020 3/30/2020 6/15/2020 77 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 n Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 n Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 u Bobal 5/6/2020 3/11/2020 5/24/2020 74 u jkwestlake 3/21/2020 3/27/2020 6/8/2020 73 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 JRS51 6/27/2020 3/25/2020 6/5/2020 72 n astride 4/29/2020 3/30/2020 6/9/2020 71 u Marazul 4/22/2020 4/2/2020 6/12/2020 71 Phillipahain 4/22/2020 3/30/2020 6/9/2020 71 n Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 u swaxxy 4/29/2020 3/30/2020 6/5/2020 67 u jenudallas 4/20/2020 3/30/2020 6/4/2020 66 u Westport 7/18/2020 4/3/2020 6/8/2020 66 u Hencol 4/20/2020 3/31/2020 6/4/2020 65 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 u crudoll 6/27/2020 4/15/2020 6/17/2020 63 n MJN1 6/23/2020 4/13/2020 6/15/2020 63 Wire 6/27/2020 4/16/2020 6/17/2020 62 u Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 DuffyMcDuffy 5/31/2020 4/14/2020 6/9/2020 56 u mhf 5/6/2020 3/26/2020 5/21/2020 56 n ON Cruiser 5/31/2020 4/14/2020 6/9/2020 56 n Astride 5/16/2020 4/15/2020 6/9/2020 55 u chessie 5/23/2020 4/13/2020 6/7/2020 55 oceanaire365 5/16/2020 4/14/2020 6/8/2020 55 u Jcrobinson48 5/23/2020 4/15/2020 6/8/2020 54 u jph814 5/23/2020 4/17/2020 6/10/2020 54 n Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 u DFW 5/23/2020 4/16/2020 6/8/2020 53 barcrab 10/10/2020 4/9/2020 5/30/2020 51 u Flyfishingwidow 6/3/2020 4/15/2020 6/5/2020 51 u Wyattsaubt 6/6/2020 4/15/2020 6/4/2020 50 u Zelker 5/23/2020 4/15/2020 6/4/2020 50 u Mmastell 1/13/2021 4/9/2020 5/25/2020 46 -
5 hours ago, Paulchili said:
Double ditto 😀
Triple ditto. Sure hope the credit fairy finds us soon 🙂
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6 hours ago, Mauzac said:
I know! It was 2 B2Bs with seperate booking numbers, because at the time, it saved us £££ to do that when booking. However, the second leg, being a simple transatlantic with no flights on disembarkation should be very easy to refund and pay out with the first leg.
I have now entered that exclusive club of 90+ days and still waiting, nothing this morning 😥
We are leading that "exclusive 90+" club with 95 days as of today. Spoke to Seabourn yesterday and was told we are still in the final phase (auditing?) but could give us no idea of when we will get our credit. Earlier this week, we finally registered a dispute with our credit card company, we'll see if that gets us any closer to final refund. If not, 100 days coming soon! We loved our first Seabourn cruise, but not sure if we will ever book with them again after this fiasco. Stay tuned....
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1 hour ago, rgaudet said:
Am I allowed to feel both happy for those getting their refunds and angry that I haven’t gotten mine?!
How seabourn can process refunds for cruises in April, May,June or even later, when people are waiting for March cruises is beyond me.
but like I said I am happy for those who received their refund!!
rob
Totally know how you feel. We are at over 90 days, and when we call Seabourn , they say it is being processed but can give us no date to receive it. Most others who cancelled on 3/9 for the March Encore cruise have gotten their refund. Makes no sense!
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14 minutes ago, JPH814 said:
A couple of adds:
As of Date: 6/4/2020 Cruise Fare Cruise Date Refund Request Date Refund Received Date Days since Request Days between Request and Refund Flaminjune 3/14/2020 2/24/2020 5/13/2020 79 Sueweldon 3/14/2020 3/15/2020 5/23/2020 69 jkwestlake 3/21/2020 3/27/2020 69 Zimflyer 3/22/2020 3/17/2020 5/10/2020 54 Rambo Trout 3/22/2020 2/27/2020 5/12/2020 75 Happyhoppies 3/22/2020 3/17/2020 5/23/2020 67 Sunburned Tongue 3/22/2020 3/9/2020 5/31/2020 83 cruzluvers 3/22/2020 3/9/2020 87 Twinkles 3/28/2020 3/15/2020 5/18/2020 64 rgaudet 3/28/2020 3/15/2020 81 TV24 3/28/2020 3/15/2020 81 Mauzac 4/5/2020 3/14/2020 82 Scottie920 4/5/2020 3/16/2020 6/3/2020 79 remember66 4/5/2020 3/26/2020 70 canadalin 4/8/2020 3/15/2020 81 Teamflames 4/15/2020 3/10/2020 5/25/2020 76 Sunburned Tongue 4/17/2020 3/9/2020 5/23/2020 75 SF Voyage 4/17/2020 3/9/2020 5/24/2020 76 Hencol 4/20/2020 3/31/2020 65 Mauzac 4/20/2020 3/30/2020 66 Marazul 4/22/2020 4/2/2020 63 astride 4/29/2020 3/30/2020 66 swaxxy 4/29/2020 3/30/2020 66 joc123 4/29/2020 3/31/2020 65 DC Traveler 5/2/2020 4/13/2020 52 Daliowner 5/5/2020 3/11/2020 5/31/2020 81 mhf 5/6/2020 3/26/2020 5/21/2020 56 Bobal 5/6/2020 3/11/2020 5/24/2020 74 Mark56 5/9/2020 3/16/2020 80 Laylam 5/9/2020 4/1/2020 64 Astride 5/16/2020 4/15/2020 50 DFW 5/23/2020 4/16/2020 49 jph814 5/23/2020 4/17/2020 48 Zelker 5/23/2020 4/15/2020 50 Laylam 5/23/2020 4/16/2020 49 Jcrobinson48 5/26/2020 4/15/2020 50 DuffyMcDuffy 5/31/2020 4/14/2020 51 ON Cruiser 5/31/2020 4/14/2020 51 Flyfishingwidow 6/3/2020 4/15/2020 50 Wyattsaubt 6/6/2020 4/15/2020 50 MTN1 6/23/2020 4/13/2020 52 crudoll 6/27/2020 4/15/2020 50 JRS51 6/27/2020 3/25/2020 71 Wire 6/27/2020 4/16/2020 49 Hoosier74 7/18/2020 3/18/2020 5/29/2020 72 Jodiandfrank 7/18/2020 3/16/2020 80 Westport 7/18/2020 4/3/2020 62 Foyt 7/25/2020 3/23/2020 73 Whystayhome 7/31/2020 5/6/2020 29 Jcrobinson48 8/12/2020 4/5/2020 6/1/2020 57 labate 8/14/2020 5/7/2020 28 Clou 9/16/2020 3/27/2020 69 TV24 10/3/2020 5/7/2020 28 barcrab 10/10/2020 4/9/2020 5/30/2020 51 Whystayhome 10/24/2020 5/6/2020 29 Not Jaded 12/20/2020 3/20/2020 76 Wire 12/20/2020 3/22/2020 74 Clou 12/22/2020 4/13/2020 52 Mmastell 1/13/2021 4/9/2020 5/25/2020 46 Average 68.6 Thanks so much JPH814 for all your efforts. We are now "top man" on the list with 87 days and no credit. We, too, are happy for those who have received theirs but still wonder why others have gotten theirs for later cruises and later request dates:(
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We are at 85 days and everyone else on the list for the 3/22 ( and several for later cruises) have gotten their refunds. When I talked to Seabourn last week, they said we should get it one week. ???
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On 5/5/2020 at 4:15 AM, excitedofharpenden said:
Thank goodness they have each other and the crew are such a great bunch.
Phil
Yes they are. We have remained friends (via FB) with a few and they are always in our thoughts
and prayers.
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2 hours ago, JPH814 said:
So I was looking at our spreadsheet. The three people who have had their cruise fares refunded were the three earliest cruise dates (March 14, 22 and 22). It would be interesting if we could hear from Cruzluvers, Sunburned Tongue, TV24 , Twinkles or JKWestlake. These 5 had the next earliest cruises (between March 22 and March 31.) I do not know if they have not gotten refunds or if they just did not come back here to update us. If any of them read this, please give us an update
Interesting that all the people we were tracking for Excursion refunds have received their refunds.
We are still waiting (day 74)
and had hoped there would be refunds coming today - but so far nothing.
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Congrats Rambo Trout, We and four others seem to be "next in line" according to date of request. 😊
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17 minutes ago, Melissaghoti said:
I am too, and wish I had an answer. I know lots of planning has gone into the Azamazing Evening and I was really looking forward to it. I think it would be a great cruise.
There are just too many unknowns for conjecture at this point. What countries will be allowing cruise tourists? Will there be flights? A vaccine isn’t likely by then; will there be good therapeutics accessible to everyone? Will there be a seasonal aspect to this thing?
I’ve read that RCCL has a Sea-mask in the works, but don’t know who or what that’s planned for.
I’m keeping my fingers crossed, but realistically, also hoping that if this one doesn’t happen, the three sisters Azamazing Evening would be replicated before too long.
Melissa
Our fingers & toes are crossed too but to early to tell. Que sera, sera!
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We are booked on a B2B which includes an Azamazing evening in Koper, Slovenia with all three Azamara ships. Because of the current corona virus situation, what are the chances that this will come to be. 🤔
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Welcome back and thank you for joining in an "official" capacity. We have enjoyed reading your comments and meeting you on an Azamara cruise.
John & Rhona Fournier (aka cruzluvers)
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On 5/7/2020 at 9:45 AM, JPH814 said:
I was trying to keep it simple. I am not sure if the refund of taxes or airfare or excursions follow a different process than the refunding of cruise fares. But - for those interested - I will include tracking them, but separately.
As of Date: 5/7/2020 Cruise fare refunds Cruise Date Refund Request Date Refund Received Date Days since Request Days To Receive Refund Bobal 5/6/2020 3/11/2020 57 TV24 3/28/2020 3/15/2020 53 Scottie920 4/15/2020 3/16/2020 52 Jodiandfrank 7/18/2020 3/16/2020 52 Foyt 7/25/2020 3/23/2020 45 Marazul 4/22/2020 4/2/2020 35 Westport 7/18/2020 4/3/2020 34 DuffyMcDuffy 5/31/2020 4/14/2020 23 Zelker 5/23/2020 4/15/2020 22 Wyattsaubt 6/6/2020 4/15/2020 22 jph814 5/23/2020 4/17/2020 20 Other refunds Paulchili (Taxes) 3/8/2020 2/27/2020 70 JPH814(Excursions) 5/23/2020 4/17/2020 20 cruzluvers 3/22/2020 3/09/2020 57
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7 hours ago, 3418ahl said:
I guess the "good old days" are gone! We were on Azamara in 2014 when the ship broke down the the cruise had to end. They flew everyone from the ship to Shanghai at their expense, put all guests up for two days at the Hyatt on the Bundt and then flew everyone home at their expense.
We were on that same cruise. Azamara could not have handled it any better. We then got full reimbursement plus a nice discount on a future cruise.
What to change in the "new" Azamara?
in Azamara
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No please don't take away our library. It is the best on the high seas. No other cruise line comes close and we have cruised on some of the "luxury" lines.