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greencruiser1

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About greencruiser1

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    Cool Cruiser
  1. greencruiser1

    Need a quick answer regarding insurance

    All I can say is I purchased insurance thru RCL (BerkleyCare) and have had no problem collecting on it. I don't know if it was because of the insurance purchased or if because we purchased air/cruise, but our troublesome trip had very little out of pocket expenses when it came to airline losing luggage, missing ship, being put up in Miami, flown to Jamaica to catch up with ship. We've recouped all expenses thus far and a return on the days we paid for but did not get to cruise. I'd buy it thru the cruise line again (if I can convince DH to cruise ever again!!) in a heart beat.
  2. DH and I missed our ship in Sept '06 due to flight delays. RCI booked us a flight to Jamaica to catch the ship at that port. You would NOT believe the hassle we had because we didn't have passports -- they weren't required then. Now, if you miss your ship, gawd forbid, there would be no way for you to catch up with it as FLYING into the carribean requires a passport. Never will we travel without again. Just my .02 worth.....
  3. Good luck, we sent a letter to RCI of our experiences good/bad/otherwise at the end of September and still have not received a reply (and at this point, figure we won't). It took a phone call to customer service from our TA to get us our refund of a booked excursion that we missed.
  4. greencruiser1

    Has Anyone Missed a Cruise Due to Weather?

    DH and I sailed in September of this year and missed our ship due to a FOG delay in our origination airport -- 3.5 hour delay arriving into Detroit.....arrived in Miami at 4:45....ship sailed 5:00. We purchased air/cruise/insurance thru RCI and they put us up in Miami for 2 nights then flew us to Jamaica....where they dropped the ball and forgot about us....literally. After finally boarding the ship on day 4 of the trip, RCI made good on 'most' of our expenses (hotel and cab in Jamaica) and we're still dealing with the insurance company on the rest. If we ever get the courage to cruise again, we'll be flying in the day before.....too much stress having to deal with the mess when you miss your ship.....definitely wasn't the relaxing vacation we had envisioned. We are happy with some of the ways RCI dealt with our situation, but on others, their customer service leaves us with a sour taste....
  5. Trust me, no matter if you book on your own or thru the cruise line, they will not hold the ship if your flight is delayed......I know thru experience. The added plus for booking thru the cruise line is that if you ARE late in arriving and miss the ship, they make arrangements for your lodging and air accomodations to meet up with the ship at the first port they can accomodate you at (does not include private island). Booking on your own, all that is your responsibility. When we booked our cruise, we compared pricing and booking thru the cruise line was actually a bit cheaper as they have a pricing deal with the airlines.
  6. greencruiser1

    Does this make sense?

    Oh, you will be so happy you changed that -- if anything for the peace of mind. We booked on the Navigator for the 9-16-06 cruise and purchased cruise/air/insurance thru RCI. Our flight was to arrive in Miami before noon so didn't think we'd have a problem.....this was our 1st cruise, btw -- and due to weather delays (fog of all things), we didn't arrive until 4:45 pm and ultimately missed her. It was a very stressful day between dealing with the airline and RCI in arranging our lodging, travel arrangements to the next port -- 3 days later!! Never again will we cruise/fly the same day.
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