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DrFUN

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Posts posted by DrFUN

  1. 4 minutes ago, Hlitner said:

    Not at all.  It is Geoblue.  We were looking forward to  meeting you on the Westy.  We did book that same cruise next year on the Noordam.  We did like this year's itinerary somewhat better then the Noordam's, but can live with the changes.

     

    Hank


    Thanks, Hank! We’ve been using RoamRight: good medical coverage, but the policy excludes pandemics. Good to compare. 😉

     

    David and I also were so looking forward to finally getting to sail with both of you! Glad we had 2 fabulous weeks in Japan prior to the Volendam’s super 17-day Kobe-Vancouver crossing in Spring 2015.... Not sure about the Noordam’s Spring 2021 TP as we’re booked on the Maasdam’s March-April Mexican Riviera & Sea of Cortez. Still a year to go to decide.

     

    Do let us know if you are ever in the Phoenix area,

    Mary-Lou

  2. 7 hours ago, syesmar said:

    I would imagine HAL will reimburse you for those fees.  If you used a credit card to book the FF awards, you may also be able to file a claim with your card’s insurance.  Some (especially my FF-associated cards) have coverage for change fees on award travel.


    Thanks! Hadn’t thought of that – as so much else is going on. Appreciate the advice. 😃 Will report results.

  3. 2 hours ago, kazu said:

     

    Absolutely correct.  I checked today with both my medical and trip cancellation/interruption insurance.  fully covered 🙂 

    I bought it before my final payment which was 2 days before the covid 19 was shared by China. 😞 

     

    The insurance companies are right.  It’s no longer sudden nor unexpected.  It’s an established fact.

     

    Those of us that bought earlier are fully covered under the conditions of your policy but do check with your insurance company and be grateful if they have call back.  They are swamped.  they recorded my call and I recorded theirs 😉 

     

     

    Sadly, not in USA.... Our travel insurance company (with expensive policy purchased a year ago at initial booking for 4/25-5/10 Westerdam cruise) refused to reimburse us for AA’s fees to cancel and return our miles for our Japan flights to our FF accounts. 👎 Will submit to HAL and hope we get reimbursed.... (Anyone get that fee back from HAL, per their offer re: change fees?)

  4. 20 minutes ago, Host Kat said:

    Just like we used to do before there was a Roll Call Finder Tool which is for upcoming Roll Call sail dates only. It is not for past Roll Call sail dates.

     

    Go to the Roll Call forum for your cruise line and ship. ROLL CALLS

     

    Scroll through the thread titles for the sail date you want to find. Click the title and you are on the first page of the Roll Call thread.

     

    Edited to add: If it is one of your old Roll Calls where you posted before, just look up your old posts. See the following:

     

     

     


    THANKS, Kat!

     

    Please see my above response. 
     

    Appreciatively,

    Mary-Lou

  5. 18 minutes ago, Essiesmom said:

    As long as you are not trying to use the roll call finder tool, just paging back...and back...and back...  within the roll calls for your ship should help you to find it.  They don't disappear, just fall back in the pages.  It might help to read this post:

     


    THANKS for responding so quickly!

     

    I was clicking on the (Star)FIND YOUR ROLL CALL link (which brings you to a menu of non-yet-sailed roll calls ONLY) instead of the ship name link right above that. 
     

    Appreciatively,

    Mary-Lou

  6. Thanks for posting! Happy to hear that you are managing to enjoy the cruise, and hope passengers and crew stay healthy.
     

    Are you fortunate to have the wonderful and truly caring Colin Jacob your Hotel Director on this leg?

     

    Best wishes to all,

    Mary-Lou

     

     

  7. Thanks a million, dear Turtle06 and broberts, for your thoughtful and thorough explanations!

     

    As you advised, I checked my account—and saw that I already have “view other signatures” active, but which I now also realize only works on my iPad and iMac. 

     

    Actually, in the year since the change (about which I contributed my two cents’ worth of suggestions to our hosts and privately whined quite a bit), I myself haven’t needed to check signatures via my iPhone.

     

    However, some folks on one of my current roll calls have been desperate to find out how to see the email address in signature lines of private tour organizers—so I just wanted to be helpful, as I have learned so much over the years from the helpful input of countless posters on these boards. 

     

    I will now share your very helpful info with inquirers on my roll call(s).

     

    Appreciatively,

    Mary-Lou 

     

     

     

  8. As a long time CC user who was very happy with the previous interface, I’d like to know (a) WHY signature lines now do not appear at the bottom of roll call posts accessed via  iPhone and other digital devices, as noted in roll calls in which private tour organizers say “click on my email in my signature lines,” to which a variety of interested roll call members reply that they cannot see any signature lines—and (b) HOW to find everything able to view them...??? (I have already tried clicking on the poster’s name, which merely takes you to the profile.)

     

    Thanks!

     

     

  9. 45 minutes ago, crunchii said:

    I'm currently on the Sept. 7, 2020 cruise and thinking of canceling it, since they removed the three ports we were most interested in (NY, Charlottetown, and Saguenay).

     

    But you all think it's a great itinerary? I'm not familiar with St Johns, St Anthony, Harre-Saint-Pierre, and Baie-Comeau. What's there to see?

     

    Thanks for the reminder that they dropped Charlottetown, which was THE main draw for me on that sailing--as we've never had it on previous NE/Canada cruises (and I'm an Anne of Green Gables fan).... 

  10. 56 minutes ago, CStorm said:

    Not one thing about why they changed, just that they were changing it.  Of course, they will let you out of your booking.  If you stay with the new itinerary, you get $100 onboard credit.  I'll take it.  There's a group of 10 of us, we are all staying.  

     

     

    We do love HAL—the ONBOARD staff & crew, accommodation, and itineraries— but sometimes the lack of appropriate communication from the HOME OFFICE is perplexing and disheartening....

     

    The NE & Canada revision is indeed inviting!

    • Like 1
  11. Thanks so much for responding! 

     

    Unplanned complications arise, but you’d think a major cruise line would have the business brains (not to mention the common courtesy) to at least post a temporary “place-holder” note explaining that the missing cruises will soon be back in the listings after some adjustments.... And you’d think they’d inform their own phone reps about these disappearances.

     

    Glad to hear YOU ultimately got a great deal! 😃

     

    BTW: My husband and I absolutely adored our week in Sydney before embarking our Sydney-Auckland cruise on Christmas Eve 2008. Hope to get back one day.

     

     

  12. 2 minutes ago, catl331 said:

    And get 3/4/5 star discounts on wine packages and specialty dinners when pre-booked!

     

    Agreed! It's indeed confounding why HAL CAN'T figure out how to charge the correct amount per Mariner status on the dinners or packages--because HAL CAN (instantly) offer the correct special discounts on specific sailings (such as a discount for early booking of an EXC)--though it does get credited back to your onboard account.... ⁉️

  13. On 7/25/2019 at 12:37 PM, RuthC said:

    Exactly. Just go through the doors marked you're not supposed to go through them (it's all right to do when the bow is open), then through the doors about 4'-5' further on. The stairway coming from Lower Promenade is right in front of you then. Just head out to the door to the bow.

     

    Hi, dear Ruth!

    Does this work on the Maasdam?

    Thanks,

    Mary-Lou

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