Jump to content
Cruise Critic Community

taxare

Members
  • Content Count

    333
  • Joined

About taxare

  • Rank
    Cool Cruiser

About Me

  • Location
    SW Florida
  • Interests
    Travel and philanthropy
  • Favorite Cruise Line(s)
    Regent
  • Favorite Cruise Destination Or Port of Call
    We love new experiences

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

  1. This afternoon, June 19- Cruise Lines International Association, the leading trade organization for the global ocean-going cruise industry, says its member cruise lines have voluntarily extended the suspension of U.S. cruise operations until Sept. 15 amid coronavirus concerns. The Center for Disease Control and Prevention's current "no-sail order" is scheduled to expire on July 24, but no extension has yet been announced. CLIA's member lines carry 95% of the world's ocean-going cruisers. The new order will apply to all CLIA member ships that the current CDC order applies to – vessels that can carry 250 or more passengers. "Although we had hoped that cruise activity in the U.S. could resume as soon as possible after that date, it is increasingly clear that more time will be needed to resolve barriers to resumption in the United States," Bari Golin-Blaugrund, senior director for strategic communications told USA TODAY, noting the organization informed the CDC of its continued voluntary suspension. The extension comes with a caveat: The situation will be continually reevaluated as Sept. 15 approaches and the suspension may be extended further, Golin-Blaugrund explained. "We want the traveling public to know in no uncertain terms that when we do resume operations in the U.S., it will be with the confidence that we have the necessary protocols and systems in place, and that we have done so with the input of the CDC," she added.
  2. Marc, generally the terms and conditions that are in effect at the time you book will control. However, with the Regent Reassurance things change. When you look at their website there are overriding more favorable terms and conditions effective May 27, 2020. One set for reservations made by May 31, 2020 departing on or before December 31, 2020 and those reservations made between May 18 and July 31, 2020 for voyages departing by December 31, 2022. These only go into effect when you have paid in full. There appears to be an inconsistency on their website however. In their General COVID-19 Coronavirus Travel Advisory dated June 1, 2020 it says "To ensure guests feel confident about sailing with Regent, with our Return with Regent offer we evolved Regent Reassurance to include all existing and new reservations made by July 31, 2020. On Regent Seven Seas Cruises voyages embarking through 2022, guests who have paid in full have the option to cancel up to 15 days* prior to departure date and receive a 100% Future Cruise Credit, which can be applied to any new reservation within one year on any Regent voyage sailing before December 31, 2022." However, under the Regent Reassurance page and the related terms and conditions "For all reservations made before May 18, 2020 on voyages embarking on or before December 31, 2020, guests who have paid in full have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit." It appears that the terms and conditions need to be clarified that the 15 day rule is available to ALL reservations made by July 31, 2020 departing by December 31, 2022. It does appear based on the post directly above this that Regent did the right thing by offering both options. I also found it interesting to take advantage of the Regent Reassurance policy you or your TA must call Regent and that cancellations completed online default to the standard cancellation terms and conditions.
  3. TC, When I first saw your new picture I thought the mask said "I'm sailing", not "I'm smiling". I hope you get to do both soon!!!
  4. "To provide even more space for responsible social distancing, we have reduced shipboard guest capacity." So...if this is still in place in April, 2021, on our Tokyo RT which has been sold out for almost two years, I wonder how they are going to choose who doesn't get to go???
  5. Kate-AHF, I can not tell if you have looked at the member referral credit thread. If not and you are interested, you may email me at areswfl@icloud.com for the information. Thanks for giving us all something nice to think about, a morning cup of cappuccino on our next cruise!!!
  6. Oceandream, generally I have my TA call Regent about a month after the referral, confirm they have it in my account and then they apply it to the cruise that I request. With everything going on now, I personally would just have her add it to other things that she may be calling her Regent contact about.
  7. I am sure that everyone on this board can agree we are all so thankful for the healthcare workers and first responders for their brave and tireless work. I am privileged to serve on the board of a hospital system and everyday I am awed by the selflessness of these individuals. Bravo to AMA for offering that! GOARMY, we are scheduled for the April Tokyo RT, and we are so looking forward to going! Thank you for your service to our country!
  8. TC, these river boats are operated and maintained by Scylla but contracted out by Tauck. They range from 85-130 passengers. I do believe that due to the close quarters river boats offer different challenges. I posted this because it was the first actual set of protocols that I had seen posted for any type of cruise. Again, purely speculation, I believe that the CDC is going to start with a heavy hand due to the Princess COVID situation. I have read that some hotels are limiting elevator use to one guest or family unit at a time. While that may be ok now, it's going to be much harder as they get higher occupancy. Could Regent do something like this as well? Regarding elevators, my wife insists that once we drop off our carry-ons I am not allowed to use the elevator if I want to enjoy the wonderful desserts on board!!!! 😉 It will be interesting to see what Regent finally does, they clearly won't be able to please everyone, but they have to do enough to make most of their passengers comfortable to start cruising again.
  9. I know some of you strongly dislike when someone posts news about non Regent or non ocean cruises on this board. If you are not interested please don't read instead of torching the original poster. 😀 This is the operator of a number of river cruises including the Tauck river cruises. Since we can only speculate what the new procedures for Regent might be at this point, I thought it was interesting to see something that has actually been posted by a reputable company. I acknowledge there are significant differences between river and ocean cruising but I believe where logical these new protocols may be implemented for us as well. In the past period, Scylla has been working hard to prepare its postponed season by installing procedures to make safe and carefree journeys happen again. While our ships were on pause, we started to create new dynamics, addressing our resilience. By restarting our activities, Scylla wants to take the first step in a new reality. This way we start our journey towards the new normal. Detailed protocols are provided onboard, creating clear guidelines for crew and guests. In this statement, we want to summarize the main procedures and provide insights into the nature of the measures being taken. Guest embarkation Scylla requests its tour operators to investigate the whereabouts and physical health of guests before boarding the ship by means of a questionnaire. Scylla AG requires a pre-boarding statement from the tour operator confirming the validated health checks for all passengers participating in the journey, ensuring all passengers being fit to travel. Only registered guests and crew are allowed to enter the ship, after performing safety/health checks such as measurement of body temperature and hand disinfecting. In case elevated temperature is measured, the passenger will not be allowed on board until the potential risk of a passenger has been defined by the local health authorities. Embarkation is arranged with respect for social distance and adapted procedures minimize the interaction between guests and crew. Every step of the check-in procedure is being revised to have a contactless experience. The main safety rules will be communicated to guests (verbal and in writing) before entering the ship the first time. The use of plastic screens and other protective gear is used for embarkation steps that require interaction. Before embarkation, the entire ship, including cabins is being cleaned/disinfected and ventilated. Guest interaction on board The use of mouth masks is mandatory onboard when walking around. Respect for 1,5-meter social distance or compliance with local guidelines with regards to social distancing is guaranteed and clearly communicated onboard. General safety measures such as coughing hygiene are requested and clearly communicated on board. When needed, meals and activities are being arranged in time slots to lower the used capacity of communal areas. When spaces do not allow social distancing, one-way movements are being installed and clear routing is defined onboard to exclude crossings without a safe interpersonal distance. All meals are being served and no buffet services are offered. Onboard services and facilities- A doctor accompanies journeys to preform health checks with crew and guests, for onboard consultations and to assess the potential risks on a frequent basis. Quick tests for COVID-19 are available onboard. These can be used by the accompanying doctor in case of suspected risk. The temperature of every guest is being measured on a daily basis. Clear signage is provided onboard to make guests and crew comply with the defined routing plans. Services such as massage, hairdresser for which social distancing is impossible are not available. Services with a medium risk of spreading bacteria such as luggage handling are being minimized and performed with adapted procedures to limit risks. Facilities with limited space or elevated infection risks such as elevators and public toilets are out of order. Our cleaning staff will be taking additional measures in disinfecting surfaces to minimize the spread of bacteria by cleaning handles, staircases, toilets, armrests, guardrails ... with cleaning solutions adapted to COVID-19 on an even more frequent basis than is usually done. Room service is being stimulated as one of the measures to limit the number of people in the restaurant. Non-essential items that would be touched by multiple people are not made available(newspapers/umbrellas/ ...) No orders can be placed at the bar, all services are based on table services at all times. All food and beverages will be served as individual portions with a minimal need for contact between the person serving and the food/drink item. Each cabin is being disinfected twice a day, without the presence of the guest. Cabins are cleaned by the same member of the housekeeping staff every time and all members of the housekeeping staff are obliged to wear a face mask and gloves during their activities. Al cabins will be provided with a bottle of hand sanitizer. Payments can be made by credit card only, except for tips which will be deposited in a tip box. Crew for hotel and nautical operations Every crew member will be officially tested on COVID-19 before boarding. The crew arrives onboard days before guests to guarantee a quarantine period, after being questioned about their past whereabouts and current and past health situation. Procedures are being put in place to ensure social distance between crew members in sleeping, recreational and mutual areas for the crew. All crew is being clearly instructed and trained to ensure compliance with the COVID-19 protocols. The onboard crew is obliged to wear protective gear during working hours and when interacting with guests. If it is determined by the onboard doctor that there is a confirmed or suspected case of COVID-19 disease on board, an outbreak management plan will be activated. The suspected case will be immediately instructed to wear a medical mask, follow cough etiquette, and practice hand hygiene; the suspected case will be isolated in a predefined isolation cabin with the door closed. Infection control measures will be applied in accordance with WHO guidance (2, 6). The disembarkation and transfer of the suspected case to an onshore healthcare facility for further assessment and laboratory testing will be arranged as soon as possible in cooperation with the health authorities at the port.
  10. Bill, my dogs ignore me (except at meal time), my wife ignores me (except when we go shopping), my kids ignore me (unless they need something), please don't block me 😂
  11. I greatly appreciate your patience and loyalty as we all navigate through these evolving and unprecedented times together. Regent Seven Seas Cruises continues to closely monitor the COVID-19 coronavirus situation and the global health environment. With COVID-19 continuing to impact communities and ports around the globe, we have extended our voluntary temporary suspension of voyages worldwide to include sailings embarking through May 10, 2020. As a result, your upcoming voyage is canceled. ****VIDEO NOT INCLUDED HERE**** The health, safety and well-being of our guests, crew and the communities we visit remains our highest priority. Given the current worldwide conditions, we have made the difficult decision to extend the temporary suspension of sailings in order to do our part to help contain the spread of the virus and until we can safely and predictably visit these ports again. To make up for the inconvenience of this suspension, Regent will provide a 125% Future Cruise Credit* on the amount paid for all active reservations as of March 30, 2020, when Regent canceled your voyage. This is our way of providing even more value to our loyal guests to cruise with us at a later date. This Future Cruise Credit can be applied to any reservation within one year on any Regent voyage between now and December 31, 2022. In addition, you will also receive credit for the full nights of your canceled voyage as part of the Seven Seas Society loyalty program. *Government taxes and fees, trip insurance, and any pre-purchased items such as Regent Choice excursions or Culinary Arts Kitchen classes will be refunded. The remaining amount paid will be refunded in the form of a 125% Future Cruise Credit. Some terms may vary by country. For guests who prefer to forfeit the higher value of the 125% Future Cruise Credit and credit for Seven Seas Society nights, a 100% refund option is available by completing the Refund Request Form no later than April 13, 2020. We are committed to taking all appropriate steps and actions to combat the spread of COVID-19 and are working closely and in partnership with local, state, federal and global agencies. While this may result in additional future changes, please know our team is working around the clock to do what is right by our guests and travel partners. We continue to monitor this situation closely and will provide additional updates as they are available. If you have questions regarding this matter, please contact your Travel Advisor or Regent’s Reservation Department. We sincerely apologize for the inconvenience, and we look forward to welcoming you on board in the future. Stay Safe & Stay Strong, Jason MontaguePresident & CEORegent Seven Seas Cruises
  12. Global Level 4 Health Advisory – Do Not Travel-Issued March 19 The Department of State advises U.S. citizens to avoid all international travel due to the global impact of COVID-19. In countries where commercial departure options remain available, U.S. citizens who live in the United States should arrange for immediate return to the United States, unless they are prepared to remain abroad for an indefinite period. U.S. citizens who live abroad should avoid all international travel. Many countries are experiencing COVID-19 outbreaks and implementing travel restrictions and mandatory quarantines, closing borders, and prohibiting non-citizens from entry with little advance notice. Airlines have cancelled many international flights and several cruise operators have suspended operations or cancelled trips. If you choose to travel internationally, your travel plans may be severely disrupted, and you may be forced to remain outside of the United States for an indefinite timeframe.
  13. Guests on voyages that are underway will conclude and they will be disembarked as soon as possible, and we will assist with travel arrangements home. BBWC, I'm not sure where you are getting this information? Please see the sentence above from the email I received. Thank you.
  14. Europe travel ban effective Friday at midnight (assume Eastern). Wow, you can't get all of those Americans home by then.....
  15. The latest email sent to US passengers: To reinforce Regent Seven Seas Cruises’ priority of keeping our extended family at the center of everything we do, I am pleased to announce enhancements to Regent Reassurance, which provide even more flexibility to give you the confidence in taking a Regent cruise. For all voyages through September 30, 2020, guests who have paid in full now have the option to cancel up to 48 hours prior to sailing and receive a 100% Future Cruise Credit, which can be applied to any new booking made within one year on any Regent voyage sailing between today and December 31, 2022. Regent Reassurance is applicable to all existing and new reservations made by April 30, 2020. We hope this enhanced Regent Reassurance gives you the additional time, if needed, to evaluate conditions and helps you feel confident in your decision to sail on your currently booked Regent voyage or to sail on a future cruise. We look forward to welcoming you on board soon. Sincerely, Jason Montague President & CEO
×
×
  • Create New...