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Everything posted by riceowl

  1. I don’t blame HAL for not refunding my money. Not having insurance (first time ever) was my fault BUT they should credit me with the cruise since I paid fully for it and canceled in time for them to sell it again. That was my point
  2. We were scheduled to sail on Koningsdam on July 29. For the first time I had mo insurance. Wouldn’t you know I fell and ended up in the hospital for a very long stay with skin graft. No cruise for us so we are out $8300+. HAL won’t budge and then won’t even give us credit for the cruise. They sell a Neptune Suite twice and we get nothing but. $115 back in taxes. I say unfair. Anne Baillio RiceOwl
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