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rkd1

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Posts posted by rkd1

  1. 17 minutes ago, ryano said:

     

    And even that is no guarantee.  Reviews on Chops have been pretty negative the last few years.   When I went in 2011, I would compare it with the finest steakhouses Ive ever been to, at least as far as service and ambiance goes.  The food was delicious too.  2015 wasnt near as great of an experience

    We went to chops this week on Enchantment, we won't be going again.

  2. 5 hours ago, twangster said:

    I ratted out my neighbors on Indy.  They started while we were at the pier before muster and didn't stop day after day.  I called and complained.  When it didn't stop I engaged cabin attendant and deck supervisor who stopped by to discuss it with me.  Day 3 when it didn't stop I tweeted Royal who contacted the ship.  The offenders didn't speak english and weren't from the US so they found a crew member who spoke their language.  Day 4 when it continued I spoke with the Diamond Concierge and explained who all I had spoken with about it from day 1.

     

    They eventually stopped.  The deck supervisor stopped by a number of times to check on it.  

     

    I let them know it wasn't complaining to get something, I just wanted it to stop.   I came back after dinner and found an FCC letter on my bed for $230 (percentage of cruise fare arrived at this amount).   I assume that was funded by the fine my neighbors supposedly had paid.

     

    So don't take no or let a GS person who doesn't feel like dealing with it stop you.  Call security, not just guest services.  Escalate from there if it doesn't stop.

    We have found the deck supervisor to be much more help in stopping it. Security is pretty useless unless you have proof, which we did.

  3. We are rocking a little, but nothing too bad. I'm a loyal Royal cruiser, but the way they handled this is ridiculous. Hopefully we can stay on as long as needed.My thoughts are for people coming down, because no one had the smarts to know this was gonna be bad. Although news has had it on for almost a week. All captain could talk about was how we would have you at the port on time. Whoopee

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