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About mattswiss

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    Cool Cruiser

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    Port Charlotte
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  1. Update! cancelled TA cruise 5/29/20 on March 12th. 60% cash refund and 40% future credit. credit came through 30 days later. Applied to a future cruise 2021. Cash payment refunded 102 days later on my CC today. I did complain 2 weeks ago with a supervisor and got a week later an e-mail with a refund processed date. I guess if I had not complained I would still be waiting. 102 Days! Really!
  2. Had to cancel our TA cruise. I just rebooked for a 21 day cruise end of March 2021. since I had not gotten the future cruise credit (cancelled 3/12/2019) I could hold the room and cruise until it arrives with no money due at this point. We still get the 60% previous cruise fare cash back. They told me 60 days! Q5, $900 on Board Credit, free Drinks and Gratuities I recommend to book your future cruise as soon as possible. They had 1 Q5 room left for Dubai - Southampton. No Princess Grill. Everybody is rebooking, so 2021 will be sold out soon.
  3. Just canceled our TC end of May. 60% cash back, 40% cruise credit. This was to be our 30th anniversary cruise. Hubby is over 60. I would rather him being safe and enjoy another 30 years with him. Waiting time on the phone: 15 minutes. i did the right thing...😷😷
  4. So strange that we are the only people this far profiting from this sale. Maybe it has to do in which cabin you are booked. We are in a club class mini suite.
  5. Actually it worked for us. We had the s&s promotion for a 2021 S.America cruise and saved with the new promotion $450 per Person!
  6. Just wanted to tell to check your bookings and try to refare. Just saved $450 per Person on our SouthAmerican Cruise in 2021. We had the sip&sail package and upgraded to the new promotion for free. $900 to spend on other things. Great Deal! Big shout out to Karen who was most pleasant with this change. Thank you.
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