sheridan318

They cancelled are quantum cruise early march the other one march 23rd also cancelled by them I just don't like the way they lie to you when you ring and guy at the end of phone call started whistling as if hes bored answering these phone calls, just tell the truth like when he said not one refund has been done yes I know they have thousands but they should have started refunding by now people are out of work and in need of this money now not two months down the track, it took them ten seconds to take the payments but two to three months to return it is not a good look

Ive just got off the phone with them after having email delaying our refund till 13th april now they are saying thats just a generic email and no refund will be forthcoming till at least 60 to 90 days 

when I asked how many people have actually received a full refund he said  none ive been very loyal to royal but im afraid this fiasco is putting me off

Thanks for the answers

Hi 

If I want to make a complaint who is the best person to email in the chain of command?  I have already had a meeting with the guest services manager and unfortunately we have not had the problem resolved 

Thanks

Tradle would you mind if we asked for the name of hotel? as we are from Australia and doing Japan to Seattle next year

thanks

We have a quote from mr orange if you google him

We did this last year and will be doing it again next year 

Easiest option we found was limousine bus its cheaper and especially if you are a senior citizen they store your luggage under the bus and off you go 

We are in our sixties and found it very easy as the desk for the bus tickets is very easy to find in the airport 

Has anyone gone from the ship to the airport in Beijing recently?  if so does the ship do a transfer and a rough cost if possible

Or do you think it would be better to get a private transfer 

The sky suite is still available 1999 so its gone up a hindred I would love to ask Laura why ☺

Yes you do,  also if you dont use it all on the one cruise you lose whatever is left on the FCC, Well we do in Australia 

I booked direct on line

$429 pp jetstar from melbourne 

Thanks Woodywren

We just couldn't go past it took us all of two minutes to book

Just booked ovation of the seas  $2293 balcony guarantee hawaii to sydney leaves September 30th 

19 nights 

Explorer of the seas 24th January 8 night islands $999 on Royal site

Don't  bother  on Radiance on our trip Hawaii to Sydney they wouldn't hold one 

Then the one after it was a generic dining room meal with an officer so not sure what is going onwith this ship

Mind you we get more than enough food

Japan fourteen nights on celebrity for just under a hundred a night

Shares in the company maybe lol for pinnacle plus

Here we go again, I think it needs to changed but I don't think it will

We flew Cathay pacific from Shanghai it was fine

No cabin on the horizon for us yet maybe the owners suit7is still free

Tara Jane you will be able to pick us out of the crowd I wear a lanyard we got from cruising on superstar virgo not long to go now

we have just booked a balcony for 150 a night to newzealand in feb 2019 earlier this year we got a spa junior suite for 163 a night for the 14 night sydney to singapore just keep watching till you see a price your ok with weve got one on explorer of the seas in November this year 110 a night balcony with 100 obc and the Ovation one in feb also has the 100 obc

27th july diamond princess 19 nights, 16th November explorer of the seas islands 11 night , 14th feb 2019 newzealand for 12 nights

Did you notice no insides advertised now all sold by the look of it