Thanks for your great review. I have sailed on NCL Jade which has the haven in a penthouse suite. Never thought I would use both the butler and concierge; they did come in handy. We were onboard for 14 nights, we ate in almost every venue, and I have to say, the staff, food, and crew were all great. I have only sailed in Suites with Princess, and we like the laid-back experience. Have been in suites with Royal Caribbean and I think Freedom Class is as large as we want to go with RCCL. Same goes for NCL, only the smaller ships without the amusement parks. Have a great day, I also read your review on Princess site. Cheers