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PatsyAnne

Members
  • Content Count

    1,051
  • Joined

About PatsyAnne

  • Rank
    Cool Cruiser

About Me

  • Location
    Arizona
  • Interests
    Reading, kayaking, hiking, traveling
  • Favorite Cruise Line(s)
    HAL
  • Favorite Cruise Destination Or Port of Call
    Europe

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  1. The OP said, “The agency that I used told me that they would take HAL off of their website if they could because of poor customer service but have to keep it to service some of their other customers, but they no longer actively market them. I refused to take a product that I didn't want or pay for.” On my last cruise, the offer for Club Orange came through my TA since HAL doesn’t work directly with passengers who have a TA; I think the OP’s TA would have explained the risk and the OP’s anger is definitely misplaced.
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