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About Suzanne123

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    Cool Cruiser

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  • Location
    Harrisburg, PA

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  1. The kenai fjords folks have a kiosk in the terminal building. They will take you and your luggage to their dock and store the luggage for you. IMO, the gold star class on the train is worth it. It’s no more expensive than any four hour excursion in Alaska, and you get a much better view. It’s like first class vs economy on a plane. If the train is too pricey, you can take the Park Connection bus after the kenai fjords tour. https://www.alaskacoach.com/
  2. I stayed at the Courtyard several times. Very nice location. Lots of shops and restaurants nearby. Large, clean rooms. Across the street from the beach. I wouldn’t hesitate to stay there again.
  3. Car rental is $251.10. Taxes $125.32. 7/4/-7/10. Costco also includes a second driver at no extra charge.
  4. I reserved a six day, round trip Anchorage, intermediate size Alamo car from Costco for $376 for next July. That’s more than we usually pay, but still a pretty good price for Alaska.
  5. Give HAL a call. When my husband passed away, I was able to substitute my daughter with no problem.
  6. Just for clarification, it’s HIPAA, not HIPPA. Health Insurance Portability and Accountability Act
  7. Maybe a dumb question, but where do you quarantine yourself? Can you check into a hotel? Must you get room service or how do you eat if under quarantine? I was thinking of staying at Mt. Alyeska lodge for a week. Is that even possible? Thanks.
  8. Update - Main number said that due to the extremely high call volume we are unable to answer your call. Thank you for your patience. Silence. Skymiles let me get into a queue for a call back in four hours and 39 minutes. Never happened. Refund number told me to go back to the internet. Tried International Sales, Success! Rep said that my refund hadn’t been looked at yet and further, the tickets were not canceled. She was able to cancel the tickets and process the refund herself. Got email confirmation and refund should appear in seven days. Thank you so much for that phone numb
  9. OK. Thank you both. I will try again today.
  10. Can you tell me which phone number you used? Thx.
  11. I requested the refund through their web site on June 1st as directed by their main phone number. I received a confirmation and a case number from Delta immediately. In the confirmation letter they said they would process the claim within seven days, but it might take longer because of COVID. I signed on yesterday to the link they provided to “track your refund”, but the site is unable to find my case ( along with the ticket number that I had to use to start the refund.) I have used their main number, the number to track refunds, and the Delta rewards number. Maybe if I were platinum or tita
  12. I also have a refund case with Delta, and my flight times In September were changed by 12 hours to London and “ you may miss your connecting flight” time on the way back. I requested a refund on June 1st, but their web site cannot find my case number. I have called every Delta phone number I can find, and none of them will let me talk to a representative. There is no offer to put me in a queue for a return call. I am so aggravated with automated responses telling me to go to the web site. At this point I would take a credit to my account, although I believe I am entitled to a refund.
  13. For the California Coastal cruises in October, 2020. Go or no go?
  14. We used LandSea Tours several times, and they kept our luggage while we toured. https://vancouvertours.com
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